LINCOLN Complaints

NAVIGATION NO LONGER WORKING- THEY ARE REQUIRING ME TO PURCHASE NEW SD MAPPING SYSTEM. THIS SHOULD BE ILLEGAL- HOW CAN THEY MAKE ME SPEND MORE MONEY ON A NEW MAPPING SYSTEM WHEN THE NAVIGATION IS WORKING? IT'S A WAY TO MAKE ME SPEND UNNECESSARY MONEY. I DO NOT MIND HAVING OUTDATED MAPS. ALSO THE BACKUP CAMERA IS NO LONGER WORKING, IT IS NOT THAT OLD OF A VEHICLE. I HAVE OLDER IPHONES WITH CAMERA'S WORKING.

I RECEIVED A LETTER FROM THE LINCOLN MOTOR COMPANY IN JULY 2016 INFORMING ME OF THE SAFETY RECALL FOR MY VEHICLE REGARDING THE PASSENGER FRONTAL AIRBAG. I HAVE CALLED MY LOCAL LINCOLN SERVICE DEPARTMENT FOUR TIMES OVER THE PAST YEAR AND A HALF TO HAVE THE PROBLEM CORRECTED, AND EACH TIME I'VE BEEN TOLD THAT PARTS ARE NOT YET AVAILABLE. IF THERE IS A KNOWN HAZARD, SHOULDN'T THE PROBLEM BE REMEDIED QUICKLY? I'VE NOW WAITED 16 MONTHS AND THE PROBLEM IS STILL NOT CORRECTED. IT CONCERNS ME TO DRIVE A VEHICLE WITH A POTENTIAL SAFETY HAZARD, AND I'D LIKE TO GET IT FIXED AS SOON AS POSSIBLE BEFORE SOMETHING HAPPENS.

TAKATA RECALL: I HAVE CALLED THE DEALERSHIPS IN MY AREA AND THEY HAVE NO AIR BAGS BECAUSE THEY HAVE NOT BEEN SENT ANY. THIS POSES A THREAT TO ME, MY HUSBAND AND MY DAUGHTER.

RECEIVED NOTICE JULY 2016 FROM LINCOLN MOTOR COMPANY. LETTER STATES THEY WILL NOTIFY ME WHEN PARTS BECOME AVAILABLE. I HAVE NOT HEARD FROM THEM SINCE.SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384

SOME TIMES THE REAR BACK-UP CAMERA DASH BOARD DISPLAY WILL TURN OFF WHILE MANEUVERING IN REVERSE. SOMETIMES IT WILL TURN OFF TO ANSWER THE PHONE, WHILE THE CAR IS MOVING IN REVERSE. AND OTHER TIMES IT WILL FLICKER THEN RETURN TO THE HOME PAGE. THE DEALER SAYS ITS WORKING NORMALLY AND THEY CAN'T DUPLICATE THE PROBLEM. HOWEVER ITS HAPPENED AT LEAST A HALF DOZEN TIMES SINCE I'VE OWNED THE CAR, IN THE PAST 2 YRS. THE PROBLEM SEEMS TO HAPPEN WHEN THE CAR IS MOVING IN REVERSE USUALLY WHEN BACKING OUT OF A PARKING SPACE WITH PARKED CARS ON EITHER SIDE OF ME. THE CAR HAS A SONY INFORMATION CENTER AND BACK-UP CAMERA AND CROSS TRAFFIC ALERT AND SPEED SENSING RADAR. OTHER THEN THAT THE CAR DRIVES IMPECCABLY.

THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.

THE DRIVER DOOR AJAR LIGHT CONTINUES TO ILLUMINATE CAUSING THE ALARM TO GO OFF WHEN PARKED AND LOCKED. IT WILL TURN ON CONSISTENTLY EVEN WHILE DRIVING.

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LINCOLN DEALER IN CATHEDRAL CITY, CA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED NOTICE OF RECALL IN MARCH 2017 AND DEALER STILL HAS NOT RECEIVED REPLACEMENT PARTS. THEY HAVE NO INFORMATION REGARDING IF AND WHEN THEY WILL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT INQUIRED ABOUT THE TK HOLDINGS NOTICE THAT SHE RECEIVED. THE CONTACT WAS INFORMED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAPAIGN NUMBER: 16V384000 (AIR BAGS) AND WAS REFERRED TO THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE LOCAL DEALER (LICCARDI FORD LINCOLN, 1615 US 22, WATCHUNG, NJ, 07069) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 10/4/18*JB