LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LINCOLN ZEPHYR
    - KNOXVILLE, TN

    IT WILL BE A YEAR IN JANUARY OF 2018, SINCE I'VE TRIED TO GET THIS AIRBAG REPAIRED. KNOXVILLE,TENNESSEE ,TED RUSSELL FORD MOTOR COMPANIES ARE STATING THAT THEY STILL DON'T HAVE THE PASSENGER AIRBAGS IN TO FIX THE TAKATA AIRBAG RECALL ON MY 2006 LINCOLN ZEPHYR. I AM FEARFUL OF IT DEFLATING ON ME, MY PASSENGER AIRBAG LIGHT, COMES OFF AND ON , EVERY SO OFTEN, WHILE DRIVING ON THE HIGHWAY, CITY STREET, TURNING, WHILE THE CAR IS IN MOTION ANYTIME. PLEASE HELP ME GET THIS FIXED ASAP!!

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - SOUTH DAYTONA, FL

    EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN MKZ
    - STOCKTON, CA

    TAKATA RECALL- RECEIVED LETTER FROM BIG VALLEY FORD AT 3282 AUTO CENTER IN 2016 SAYING THAT AIRBAG NEEDED REPLACEMENT AND THEY WOULD CONTACT US WHEN THEY HAD REPLACEMENT FOR THE AIRBAGS. TO DATE THEY HAVE NEVER CONTACTED US. RECEIVED A NOTICE ABOUT CHAPTER 11 CASE # 17-11375 CONCERNING AIRBAGS. LOOKED UP CAR INFORMATION ON NHTSA SITE AND CONFIRMED CAR HAD RECALL FOR AIRBAG. CALLED BIG VALLEY FORD IN STOCKTON CA. AT 1-800-871-8112 AND WAS TOLD THAT UNTIL SOMEONE TAKES OVER AIRBAG BUSINESS THEY HAVE NO AIRBAGS AVAILABLE TO REPLACE OUR CURRENT DEFECTIVE AIRBAG. THIS WAS LEFT ON OUR VOICE MESSAGE SYSTEM YESTERDAY 11/15/17 AT 4:27PM BY JACKIE AT BIG VALLEY FORD (209-870-4361). MY QUESTION IS WHAT DO WE DO NOW AND HOW DO WE GET THIS DANGEROUS DEFECT FIXED? APPARENTLY FORD DOESN'T PUT AIRBAGS IN THEIR CARS ANY MORE SINCE THEY HAVE NONE TO REPLACE THE ONE THEY CHOSE TO PUT IN THE CAR I DRIVE. HOPEFULLY WE WILL NEVER BE IN AN ACCIDENT WHERE THE KNOWN DEFECTIVE AIRBAG IS DEPLOYED.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - LAKE CHARLES, LA

    I WAS NOTIFIED THAT THE PASSENGER TAKOTA AIRBAG WAS DEFECTIVE BUT HAVE NOT REC'D AN O.K. TO GET IT CHANGED. I DID RECEIVE A NOTIFICIATION FROM THE LINCOLN MOTOR CO SATISFACTION PROGRAM 17B23 THAT THEY WOULD CHANGE MY DRIVER'S SIDE AIRBAG..JUST BECAUSE??? I HAVE TURNED MY PASSENGER AIRBAG OFF...JUST IN CASE. NOT SURE WHICH IS WORSE NOT HAVING AN AIRBAG AT ALL OR ONE THAT MAY SPRAY SHRAPNEL WHEN YOU CRASH.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - SONORA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SONORA FORD, 13254 MONO WAY, SONORA, CA 95370, (209) 532-5593) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT KEPT CALLING THE DEALER FOR UPDATES FOR MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - EDMONDS, WA

    TAKATA RECALL - CONTACTED DEALER HARRIS FORD AGAIN 11/15/2017 AFTER NOTICE FROM TK HOLDINGS, INC: HARRIS FORD HAS NO PARTS AND CLAIM THAT THE PARTS ARE NOT AVAILABLE TO ANYBODY.

    Source: NHTSA WEB SITE
  • 2007 LINCOLN MKZ
    - LINDSTROM, MN

    TAKATA RECALL I RECEIVED A RECALL LETTER IN JULY OF 2016. NO FIX HAS BEEN MADE AVAILABLE TO ME. I CHECKED WITH THE LOCAL FORD DEALER IN OCTOBER OF 2017. THE FIX IS NOT AVAILABLE. THIS HAS BEEN OVER A YEAR AND NO OTHER NOTICE WAS SENT TO ME.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - DURHAM, NC

    TAKATA RECALL - LOCAL DEALERS INDICATE THE PART IS NOT AVAILABLE AND DO NOT KNOW WHEN IT WILL BE.

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKZ
    - AUGUSTA, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKX
    - STAMFORD, CT

    TAKATA RECALL PASSENGER AIRBAG RECALL REMAINS OPEN. NO ETA ON PARTS AVAILABILITY FROM DEALER. RECEIVED NOTICE THE IN THE MAIL THAT TAKATA WAS FILING FOR BANKRUPTCY AND TO CONTACT DEALER IMMEDIATELY FOR REPAIR YET DEALER HAS NO PARTS. YOU SEE WHERE THIS IS GOING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

    Source: NHTSA WEB SITE