LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LINCOLN MARK LT- RAYTOWN, MO
TL* THE CONTACT OWNS A 2007 LINCOLN MARK LT. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL BECAME STUCK. ON ONE OCCASION, WHILE MAKING A LEFT TURN INTO THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO THE GARAGE AND A TREE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A RIB INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BOB SIGHT FORD (610 NW BLUE PKWY, LEE'S SUMMIT, MO 64063, (816) 524-6550), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN MKZ- MAYWOOD, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOE RIZZO FORD, 3100 SOUTH HARLEM AVE, NORTH RIVERSIDE, IL, 708-442-7000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LINCOLN MKZ- RAYTOWN, MO
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH FORD AT (816) 353-1495 (9505 E STATE RTE 350, RAYTOWN, MO 64133) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LINCOLN MKZ- SAN JOSE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUNNYVALE FORD IN SUNNYVALE, CA, 408-522-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LINCOLN MKX- ST SIMONS ISLAND, GA
RECEIVED NOTICE OF THE TAKATA RECALL AND CONTACTED SERVICE DEALERS RECOMMENDED. NO ONE HAS THE PARTS AS IT APPEARS THEY HAVE GONE BANKRUPT. WHEN AND IS THIS GOING TO BE RESOLVED AND BY WHOM? THIS RECALL WAS DATED JUNE 2016 AND I JUST GOT NOTICE OF IT.
Source: NHTSA WEB SITE -
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2006 LINCOLN ZEPHYR- CARTHAGE, AR
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RISER FORD LINCOLN (4201 CENTRAL AVE, HOT SPRINGS, AR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN MKZ- HUNTINGTON BEACH, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PENSKE LINCOLN SOUTH POST, SANTA ANNA, CA, 877-549-5971) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LINCOLN MKZ- WEST COVINA, CA
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LINCOLN MKX- SOUTHAVEN, MS
RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE PER THE DEALERSHIP AND THE RECALL SITE. WAITING ON REPLACEMENT PARTS. DEALERSHIP SAID I WOULD RECIEVE SOMETHING IN THE MAIL ONCE THE PARTS ARE AVAILABLE. I CHECKED ON SEVERAL SERVICE VISITS, SAME RESPONSE. I CHECKED THE STATUS ON THE AIRBAG SITE TODAY AS WELL, SAME NOTICE SHOWING> RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Source: NHTSA WEB SITE -
2010 LINCOLN MKX- SOMIS, CA
DRIVING AT NIGHT HEADLIGHTS STARTED TO FLICKER AND THEN WENT OUT. 1ST LEFT SIDE THEN RIGHT SIDE. SOLDER CONNECTING HEADLIGHT ASSEMBLY TO ELECTRICAL WIRING DISSOLVED. PER FORD DEALERSHIP THE SOLDER IS DISSOLVING BECAUSE THE ELECTRICAL CIRCUITRY IN THE HEADLIGHT ASSEMBLY OVERHEATED CAUSING THE SOLDER CONNECTION TO FAIL. THIS HAPPENED THREE TIMES. THE FIRST TWO TIME THE DEALERSHIP RE-SOLDERED THE CONNECTION. THE THIRD TIME THEY HAD TO REPLACE THE HEADLIGHT ASSEMBLY WITH A NEW ER HEADLIGHT ASSEMBLY WITH UPDATED INTERNAL CIRCUITRY FROM MY CONVERSATION WITH THE FORD DEALERSHIP THIS HAD HAPPEN IN THE HIGHER END MODELS OF THE LINCOLNS THAT ARE A FEW YEARS OLD. WHY DID I HAVE TO WAIT FOR IT TO HAPPEN THREE TIMES BEFORE THEY TOLD ME IT IS AN INTERNAL DESIGN DEFECT OF THE HEADLIGHT ASSEMBLY. THE COST OF THE REPLACEMENT ASSEMBLY FOR BOTH SIDES IS AROUND $2,300. I GOT CAUGHT WITH THIS TWICE LATE AT NIGHT, I ORIGINALLY THOUGHT IT WAS THE HEADLIGHT BULBS. FORTUNATELY, I WAS STILL RELATIVELY CLOSE TO HOME, AND NOT HALFWAY INTO MY 180 TRIP I WAS STARTING OUT ON. THIS HAPPENED AROUND 4 IN THE MORNING WHEN I WAS DRIVING ON A RURAL HIGHWAY WITHOUT STREET LIGHTS. NOT VERY PLEASANT DRIVING WITHOUT HEADLIGHTS.
Source: NHTSA WEB SITE