LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 LINCOLN MKZ
    - FAIRBURN, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD LINCOLN, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - LAKE HAVASU, AZ

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ANDERSON FORD LINCOLN, 3601 STOCKTON HILL ROAD, KINGMAN, AZ 86409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKZ
    - RICHMOND, VA

    TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, A STRONG CHEMICAL ODOR EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RICHMOND FORD LINCOLN LOCATED AT 4600 W BROAD ST, RICHMOND, VA 23230; (804) 358-5521), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THEY WOULD GET BACK TO THE CONTACT; HOWEVER, HE NEVER HEARD FROM THEM SINCE DECEMBER. THE APPROXIMATE FAILURE MILEAGE WAS 64,358.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LINCOLN MKZ
    - RANCHO MIRAGE, CA

    TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LINCOLN MKZ
    - KINGWOOD, TX

    TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTING THE PROPER REPAIRS DONE OR THE SAFETY HAZARD MITIGATED IN THE TIME IT TAKES TO REPAIR SAID GARBAGE BAG OF DEATH A HIGHER LIABILITY RISK FOR THE COMPANY SHOULD ALSO BE APPLIED TO ANYONE INJURED WHILE WAITING FOR THE CLAYMORE TO BE REPLACED WITH AN AIRBAG WITH A MINIMUM OF ONE MILLION INJURY TO TEN MILLION DEATH PER OCCUPANT POLICY GUARANTEED BY EACH AUTOMAKER UNTIL IT MAKES THE VEHICLE REPAIRS

    Source: NHTSA WEB SITE
  • 2006 LINCOLN NAVIGATOR
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO CHANGE LANES, THE LEFT LANE SUDDENLY STOPPED AND THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE PASSENGER AIR BAG DEPLOYED, BUT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE ANN COLLISION REPAIR CENTER WHO REPAIRED THE FRONT END, RADIATOR SUPPORT, AND THE HOOD OF THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LINCOLN MKZ HYBRID
    - HENDERSON, NV

    BATTERY OVERHEATS, CAR STALLS AND STOPS MULTIPLE TIMES IN THE MIDDLE OF THE FREEWAY, AND TWICE DRIVING REGULAR SIDE STREET . HYBRID BATTERY WAS CHANGED LAST MONTH UNDER WARRANTY. CAR HAS OVER 16K MILES . TOWED 3X TO DEALERSHIP AT LINCOLN REPAIR SHOP IN HENDERSON NV. PER LINCOLN MECHANIC, THIS IS A FLAW ON THIS CAR AND THAT THE LINCOLN ENGINEERS ARE NOT ABLE TO OFFER A FIX OR A SOLUTION AS THE OVERHEATING IS BEING BLAMED TO LAS VEGAS SUMMER TEMP OVER 110 DEGREES.THE CAR IS STILL UNDER WARRANTY. LINCOLN OFFERED AN EXTENDED 4 YEAR WARRANTY. LINCOLN DOES NOT WANT TO BRING THE CAR BACK TO THE REPAIR SHOP AFTER THE LAST INCIDENT JULY 31, 2017. I WAS ADVISED THAT THERE IS NO FIX AND THERE IS NOTHING THE LINCOLN ENGINEERS CAN OFFER , AN DTHAT THE BATTERY WILL DIE AND STALL FROM HIGH VEGAS HEAT.

    Source: NHTSA WEB SITE
  • 2007 LINCOLN MKZ
    - OVERLAND PARK, KS

    TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016, BUT STILL NOT FIXED WHEN TIMELINE SHOWS TO BE RECALLED BY MAY 2016 IN KANSAS. THE RECALL NOTICE DOESN'T ACCOMPLISH ANY SAFETY WITHOUT THE FIX!!! FORD CONTENDS CAR IS SAFE TO OPERATE BASED ON TECHNICAL DATA, ADVISING THAT THEY "HAVE NO REPORTS OF ANY EXPLOSIONS IN FORD VEHICLES", AND NHTSA WILL NOT PROVIDE DATA TO PUBLIC ON WHAT CARS HAVE EXPLODED TO ENABLE VERIFICATION BY PUBLIC. THIS IS IN DIRECT CONFLICT WITH THE RECALL NOTICE, WHICH SAYS DEFECT COULD RESULT IN SERIOUS INJURY OR DEATH. I PURCHASED TWO OF THESE VEHICLES FROM TWO SEPARATE FORD DEALERS IN KANSAS CITY AREA IN NOVEMBER 2015 WITHOUT ANY NOTIFICATIONS OF THE DEFECTS DESPITE NHTSA BEING AWARE OF THESE DEFECTS FOR MANY YEARS PRIOR TO MY PURCHASES. HOW IS THE SAFETY MISSION OF NHTSA BEING MET HERE??? WHY ARE THESE DANGEROUS CARS STILL BEING SOLD WITH NHTSA NOT OBJECTING?

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - FREEHOLD, NY

    THE SMELL OF EXHAUST IN THE CAR ,THEY TRIED TO FIX IT 3 TIMES. WITH AC ON AND YOU DOWN SHIFT IT COME OUT OF AC VENTS, THIS PROBLEM EXIST SINCE I BOUGHT CAR. I ASK DEALER TO PUT SENSORS IN CAR TO SEE IF IT EXHAUST , BUT THEY KEEP TRYING THERE METHODS

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKZ
    - GRANDVILLE, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MATHEWS NEWARK FORD, 500 HEBRON RD, NEWARK, OH, 43056) STATED THAT THE PARTS WOULD BE MADE AVAILABLE IN NOVEMBER OF 2016 HOWEVER, THE PARTS WERE NOT MADE AVAILABLE AND THEN THE DEALER INFORMED THE CONTACT THAT THERE WERE NOT SURE WHEN THE RECALL REMEDY PARTS WOULD BE MADE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE