LINCOLN Complaints

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD ON THREE OCCASIONS IN ORDER TO GET FRESH AIR. THE VEHICLE WAS TAKEN TO ADAMSON FORD OF BIRMINGHAM, ALABAMA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GALPIN LINCOLN LOCATED 15500 ROSCOE BLVD VAN NUYS, CA 01406) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I WAS NOTIFIED IN JUNE 2016. LINCOLN HAS NOT MADE REPAIRS AS YET.WHAT'S TAKING SO LONG?

TAKATA RECALL. I FIRST RECEIVED RECALL 16S26 IN JULY 2016. I AM STILL BEING TOLD THAT THERE ARE NO PARTS AVAILABLE AND CAN'T BE ORDERED FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. I CONSIDER THIS A VERY IMPORTANT SAFETY ISSUE;HOWEVER, LINCOLN IS UNABLE TO FIX IT AFTER MORE THAN A YEAR.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM SHORKEY DEALER OF NORTH HUNTINGTON PENNSYLVANIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

TAKATA RECALL: I WAS INFORMED ABOUT THE TAKATA RECALL IN JULY 2016, ONE YEAR AGO. A COPY OF THE RECALL NOTICE IS ATTACHED. LINCOLN CLAIMS THEY DO NOT HAVE THE PARTS TO REPAIR THE PASSENGER FRONTAL AIR BAG. THEY DO NOT KNOW WHEN THEY WILL GET THE PARTS. SINCE THE AIRBAG INFLATOR MY RUPTURE IN A CRASH, I HAVE A RISK OF A SERIOUS ACCIDENT. A LINCOLN CUSTOMER SUPPORT AGENT TOLD ME THAT MY VEHICLE HAS A LOW RISK OF THE INFLATOR RUPTURING SINCE THE RISK DEPENDS ON THE AGE OF THE VEHICLE. MY ZEPHYR IS ALMOST 12 YEARS OLD. SHOULDN'T LINCOLN BE REPAIRING 2006 ZEPHYRS? WHAT IS THE RISK OF A DANGEROUS RUPTURE?

CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE SHE WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (DORAL LINCOLN, 9000 NW 12TH ST, DORAL, FL, 33172) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND NOT FOR CERTAIN WHEN PARTS WOULD BE MADE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.