LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 LINCOLN MKZ
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM SHORKEY DEALER OF NORTH HUNTINGTON PENNSYLVANIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LINCOLN ZEPHYR
    - WORTHINGTON, OH

    TAKATA RECALL: I WAS INFORMED ABOUT THE TAKATA RECALL IN JULY 2016, ONE YEAR AGO. A COPY OF THE RECALL NOTICE IS ATTACHED. LINCOLN CLAIMS THEY DO NOT HAVE THE PARTS TO REPAIR THE PASSENGER FRONTAL AIR BAG. THEY DO NOT KNOW WHEN THEY WILL GET THE PARTS. SINCE THE AIRBAG INFLATOR MY RUPTURE IN A CRASH, I HAVE A RISK OF A SERIOUS ACCIDENT. A LINCOLN CUSTOMER SUPPORT AGENT TOLD ME THAT MY VEHICLE HAS A LOW RISK OF THE INFLATOR RUPTURING SINCE THE RISK DEPENDS ON THE AGE OF THE VEHICLE. MY ZEPHYR IS ALMOST 12 YEARS OLD. SHOULDN'T LINCOLN BE REPAIRING 2006 ZEPHYRS? WHAT IS THE RISK OF A DANGEROUS RUPTURE?

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKT
    - MOUNT JULIET, TN

    CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - SWEDESBORO, NJ

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE SHE WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - MIAMI, FL

    TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (DORAL LINCOLN, 9000 NW 12TH ST, DORAL, FL, 33172) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND NOT FOR CERTAIN WHEN PARTS WOULD BE MADE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LINCOLN MKZ
    - VALRICO, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 LINCOLN AVIATOR
    - MERRIMACK, NH

    THERE HAS BEEN A UNPROVOKED CRACK IN THE LIFT GATE PANEL FOR A COUPLE YEARS NOW (WHICH SEEMS TO BE A VERY COMMON PROBLEM IN THIS MODEL), WE HAVE NOT HAD ISSUES UNTIL THE REAR WINDOW STARTED FLYING OPEN WHILE DRIVING AT AROUND 30MPH. THE LATCH HAS MALFUNCTIONED DUE TO WATER SEEPING INTO CRACK.

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - POUGHKEEPSIE,, NY

    TAKATA INFLATORS: RE:--LETTER RECEIVED FROM THE LINCOLN MOTOR COMPANY DATED MARCH 2017 ***IMPORTANT SAFETY RECALL***PASSENGER FRONTAL AIR BAG INFLATOR MAY RUPTURE ETC.-- SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024 --THE LINCOLN MOTOR CO., HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN YOUR VEHICLE, WITH VIN SHOWN ABOVE. (PROBLEM) --- IT HAS NOW BEEN APPROX. 5 MONTHS SINCE WE RECEIVED ABOVE REFERENCED LETTER AND ALTHOUGH, WE HAVE CONTACTED OUR LOCAL DEALERSHIP ON NUMEROUS OCCASIONS , THERE HAS NOT BEEN A POSITIVE RESPONSE AS TO WHEN THIS RECALL WILL BE CONSUMMATED. (LETTER ALSO STATED) A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS, CAUSING SERIOUS INJURY OR DEATH. ( IS THIS TO BE INTERPRET) -- THAT NOW THAT I HAVE BEEN INFORMED, AND CONTINUE TO DRIVE THIS VEHICLE, ALL LIABILITY ASSOCIATED WITH INJURY AND OR DEATH IS NO LONGER A RESPONSIBILITY OF LINCOLN MOTOR CO.??? --(RECENT T.V. NEWS BROADCAST STATED)-- COMPANY THAT MANUFACTURED AIR BAGS HAS FILED FOR BACKRUPTCY, DUE TO NUMEROUS AIR BAG RUPTURES, THAT RESULTED IN 19 CONFIRMED DEATHS. I ASKED FOR A LOANER CAR UNTIL THIS MATTER IS RESOLVED AN IT FELL OM DEAF EARS. --WHAT IS MY NEXT COARSE OF ACTION.???

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKX
    - BATON ROUGE, LA

    LETTER FROM CONGRESSMAN GRAVES ON BEHALF OF CONSTITUENT RE 2008 LINCOLN MKX RECALL NOTICE FOR FRONT PASSENGER AIRBAG. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 1988 LINCOLN TOWN CAR
    - LAFAYETTE, LA

    SEAT BELTS WON'T RETRACT. IGNITION SWITCH IS FAULTY AND SHORTING OUT RADIO AND OTHER ELECTRICAL COMPONENTS. WANTING TO PREVENT FIRE FROM HAPPENING, BY TAKING CARE OF THIS NOW.

    Source: NHTSA WEB SITE