LINCOLN Complaints

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PINES LINCOLN DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE COCONUT POINT FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA, CLAIMING THAT THE AGENCY KNEW ABOUT THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ UPDATED 09/14/2017*JS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE DRIVING 20-30 MPH ON THREE OCCASIONS, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (LOCATED AT 193 S DUPONT HWY, NEW CASTLE, DE 19720, PHONE: (302) 323-2300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED CASE NUMBER: CAS12753414. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 3-5 MPH IN TRAFFIC, ANOTHER VEHICLE STRUCK THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SIDE OF THE HEAD AS IT CAME IN CONTACT WITH THE DRIVER SIDE WINDOW, AS WELL AS INJURIES TO THE LEFT SHOULDER, LUMBER STRAIN, LEFT KNEE AND LEG INJURIES, AND RIGHT AND LEFT WRIST STRAINS. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT MENTIONED THAT HER LEFT JAW WAS SWOLLEN AND SHE SUFFERED ONGOING HEADACHES. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER PARTY INVOLVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL LINCOLN DEALER IN CLEVELAND, OHIO WHICH WAS THEN TAKEN TO NICK MAYER COLLSION CENTER (2613 SCRANTON RD IN CLEVELAND, OHIO 44113 (216) 556-1222) FOR BODY REPAIRS AND DIAGNOSES FOR THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,900.

DRIVER'S DOOR DOES NOT OPEN FROM THE INSIDE. IT APPEARS THAT A WIRE HAS SNAPPED CAUSING THIS ISSUE. I HAVE TO ROLL THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE.

BLIND SPOT SENSOR FAILURE - IN HEAVY RAIN DRIVING I GET A DASH DISPLAY INFORMING ME THE BLIND SPOT FEATURE IS NOT WORKING. REF. TO MANUAL. BOTH SIDE VIEW MIRROR YELLOW LITES STAY ON. OF ALL TIMES I WANT MY BLIND SPOT OPTION NOT WORKING. MUMS THE WORD DEALER RESPONSE. SAY THIS IS DANGEROUS. THIS NEEDS TO BE FIXED.

I WAS BACKING OUT OF MY GARAGE AT HOME AND WHEN I TURNED MY STEERING WHEEL, THE LEFT FRONT SPRING BROKE AND SHREDDED THE INSIDE OF THE TIRE. I CHECKED THE AREA THAT THE SPRING BROKE, AND IT WAS CLEAN, UNRUSTED METAL, THERE WAS NO SIGN OF AN IMPENDING FAILURE, JUST A SUDDEN BREAK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GATEWAY FORD (190 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT, (802) 295-3124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLAZA LINCOLN MERCURY OF LEESBURG, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.