LINCOLN Complaints

Vehicle overheated, due to collant entering #1 cylinder. This coolant intrusion is apparently a well documented issue, from an acknowledged engine defect. (TSB 19-2346, TSB 22-2133) Ford dealership recommended an $11,000 + tax engine replacement, with no relief, as car is past its warranty. The vehicle has 58540 miles. Lincoln customer service also declined any goodwill repair. Independent Service Dealer (Craig’s Auto Repair Service 281-469-5949) first diagnosed the issue, recommended taking the vehicle to Ford Dealership (Tomball Ford).

The contact owns a 2019 Lincoln MKT. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION) and 25V827000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that a B-pillar trim had detached and fallen off the vehicle, and the back-over prevention camera malfunctioned while operating. The vehicle was not repaired. The failure mileage was approximately 85,000.

The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at 30 MPH, the vehicle entered LIMP Mode and failed to shift into third or fourth gear. Due to the failure, the contact made several stops while driving to the residence. The vehicle was driven to an independent mechanic but was not repaired. The contact referenced NHTSA Campaign Number: 18V390000 (POWER TRAIN); and associated the failure with the recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.

Faulty Transmissions even after replacement. Fluid leaks and abrupt starting / stopping with it. Dealers can't seem to figure it out and have become a safety issue

The contact owns a 2019 Lincoln MKC. The contact stated that the messages "Service Advancetrac", "Hill Start Assist Not Available", "System Off - To Save Battery Please Turn Off Ignition or Start Engine" were displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery and the battery monitor sensor had failed and needed to be replaced. The parts were ordered to repair the vehicle. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rearview camera failed displayed a distorted image. No warning light was illuminated. The vehicle was taken to a local dealer for routine maintenance; however, the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.

My power steering wheel stopped working . I got an alert : steering assist fault service required. Took the car to the dealer , this cost me $5,700.

Lincoln 2019 MKC reserve head gasket problem check engine light on. Took to dealership and confirmed with compression test that it was TSB – 22–2229 had to replace engine with new long block. Lincoln Corporate Assistance paid some 2835.10 I paid $4265.05

No power steering and Power steering assist failure warning message. Took to dealer, and they said the epas needed to be replaced. Also, that the oem part was no longer available, so they had to use after market part and would not guarantee the labor. 3 months later same problem. There is a recall for 2011-2013 same car with the same problem, but not for 2010. Defective epas system causing the failure. Spoke to Lincoln concierge and Ford concierge and they would not help with a remedy or with dealer support.