LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 LINCOLN MKX- TAMPA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LINCOLN MKZ HYBRID- TAMPA, FL
TAKATA RECALL. MY CAR WAS MANUFACTURED AT THE END OF 2010 AND IS NOW SIX YEARS OLD. I LIVE IN FLORIDA AND THE CAR HAS BEEN IN FLORIDA SINCE NEW IN CONDITIONS OF HIGH HEAT AND HUMIDITY. WITH THIS RECALL ISSUED IN JUNE 2016, I STILL HAVE NO WORD FROM LINCOLN OR FORD MOTOR COMPANY ON WHEN THIS WILL BE FIXED. PLEASE ASSIST. UPDATED 11/06/2017*JS
Source: CONSUMER LETTER -
2011 LINCOLN NAVIGATOR- HUNTSVILLE, AL
WHEN THE HEATING/COOLING IS IN AUTOMATIC MODE, THE FAN STOPS WORKING IF IT CALLS FOR HIGH SPEED OF THE FAN. AFTER SEVERAL MINUTES IT MAY WORK AGAIN. I HAVE FOUND THAT BY TAKING IT OFF AUTOMATIC AND CONTROLLING THE FAN SPEED MANUALLY, THE SYSTEM IS MORE RELIABLE. THIS HAS HAPPENED SEVERAL TIMES SINCE 2011.
Source: NHTSA WEB SITE -
2008 LINCOLN MKZ- PENSACOLA, FL
TAKATA RECALL. I WAS NOT INFORMED OF ANY ISSUE WITH THE VEHICLE AIRBAGS UNTIL RECEIVING A LETTER IN JULY 2016 THAT STATED THE PASSENGER FRONTAL AIRBAG MIGHT RUPTURE AND KILL THE OCCUPANT OF THAT SEAT ' WHO MOST COMMONLY HAPPENS TO BE MY PREGNANT WIFE. IT WAS FIRST REPORTED IN NOVEMBER 2014 BY THE NEW YORK TIMES THAT TAKATA WAS AWARE OF THE ISSUE. ONE CAN ONLY SPECULATE HOW MUCH EARLIER THE COMPANY OFFICIALS WERE AWARE OF THE PROBLEM. THAT THOUGHT ASIDE, IT IS CRIMINAL THAT IT TOOK LINCOLN 20 MONTHS TO DETERMINE THEY HAD THE AFFECTED AIRBAGS IN THIS VEHICLE AND ALERT THE OWNERS OF SAID VEHICLES. IT HAS NOW BEEN 5 MONTHS SINCE I RECEIVED THE LETTER. DURING THIS TIME PERIOD I HAVE CONTACTED THE COMPANY MANY TIMES AND NEVER HAVE THEY BEEN ABLE TO OFFER ANY INFORMATION WHATSOEVER. IT HAS BEEN OVER 2 YEARS SINCE THEY DETERMINED THE AIRBAG IN MY VEHICLE CAN KILL MY PREGNANT WIFE IF EVER DEPLOYED. THIS IS COMPLETELY UNACCEPTABLE. MY SPECIFIC VEHICLE IS 8 YEARS OLD AND I LIVE IN THE PANHANDLE OF FLORIDA. CONSIDERING THOSE TWO FACTORS I AM IN THE HIGHEST RISK CATEGORY. HOW HAVE I NOT BEEN CONTACTED TO HAVE THIS FIXED? AT THE VERY LEAST, WHY HAVE I NOT BEEN OFFERED A LOANER VEHICLE WHILE THEY FIGURE OUT HOW TO SOLVE THE PROBLEM? IT CERTAINLY FEELS LIKE LINCOLN IS CONSIDERING MY WIFE'S LIFE A FINANCIAL RISK THEY ARE WILLING TO TAKE. THE WAY THIS HAS BEEN HANDLED IS INCONCEIVABLE. PLEASE HAVE LINCOLN LOOK TO MAKE MY VEHICLE A PRIORITY. I AM AN ACTIVE DUTY SERVICE MEMBER WHO WILL BE RELOCATING ACROSS THE COUNTRY IN MARCH 2017 AND AM HIGHLY CONCERNED THAT AT ANY POINT DURING THE DRIVE MY WIFE AND UNBORN CHILD MAY BE KILLED BY A KNOWN ISSUE. *TR
Source: NHTSA WEB SITE -
2008 LINCOLN MKZ- DELRAY BEACH, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 LINCOLN MKZ- CLEARWATER, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 06/22/17*LJ UPDATED 09/01/17 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKT- IDUYLLWILD, CA
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V6210000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LINCOLN MKT- YONKERS, NY
DRIVING IN THE HIGHWAY THE POWER STEERING GOT STOCK & ALMOST LOOSE CONTROL AND I PUT OVER THEM THE STERING BECAME HARD TO TURN
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- LONG BEACH, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LINCOLN MKZ- CROFTON, MD
TRAVELING N ON 95 JUST BEYOND RICHMOND VA ON 11/26/16 TRAFFIC CAME TO A STOP AND I WAS ATTENTIVE AND RECOGNIZED THE NEED TO BRAKE QUICKLY. THE CAR INITIALLY SLOWED BUT DID NOT RESPOND FURTHER TO APPLYING BRAKES. I REAR ENDED A JEEP GRAND CHEROKEE. MAJOR DAMAGE TO MY CAR - MINIMAL TO THE JEEP. AIRBAGS DID NOT DEPLOY. I AM STILL CONFUSED BY WHAT HAPPENED - I HAD TIME TO STOP THE VEHICLE BUT IT DID NOT RESPOND. I AM 60 YEARS OLD AND A LONG TIME CITY COMMUTER ALONG WITH HAVING TRAVELED THIS ROUTE REGULARLY SINCE 1979. I CANNOT HELP BUT CONCLUDE THERE WAS SOME TYPE OF BRAKE MALFUNCTION WITH MY 2012 LINCOLN MKZ. *TR
Source: NHTSA WEB SITE