LINCOLN Complaints

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS FAILED TO LATCH PEROPERLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING HOME FROM A SHOPPING AND NEAR HOME WE HEARD TWO VERY LOUD BANG NOISES. THE PASSENGER SIDE OF THE CAR LOWERED TO THE ROAD. I WAS NEAR MY DRIVEWAY, AND I DROVE IT INTO THE YARD. THERE IT HAS SAT WITH ONE SIDE MUCH LOWER THAN THE OTHER. *TR

VEHICLE PURCHASED FEBRUARY 2016. ON MARCH 15, 2016 (1,065 MILES), DRIVING VEHICLE APPROACHING AN INTERSECTION ON A BUSY STREET TO MAKE A LEFT TURN ONTO A MAJOR HIGHWAY ON-RAMP, VEHICLE LOST POWER WHILE IN MOTION AND APPEARED TO ENTER "ACCESSORY MODE". WAS ABLE TO BRING VEHICLE TO STOP (IN THE MIDDLE OF THE INTERSECTION), PUT IT IN PARK AND RESTART THE VEHICLE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. SERVICE DEPARTMENT HAD VEHICLE FOR TWO DAYS AND COULD NOT DIAGNOSE OR REPLICATE THE PROBLEM. GAVE THE VEHICLE BACK TO ME WITHOUT ATTEMPTING ANY REPAIRS. ON MAY 14, 2016 (2,838 MILES), DRIVING AT LOW SPEED ON BACK ROADS, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE, BUT FOUND A TSB THAT THEY THOUGHT WOULD APPLY TO THE ISSUE. THE TECHNICIANS REPROGRAMMED THE SOFTWARE IN THE POWER CONTROL MODULE AND GAVE THE VEHICLE BACK TO ME. ON JUNE 25, 2016 (3,663 MILES), DRIVING AT LOW SPEED ON A MAIN ROAD, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT KEPT THE VEHICLE FOR TWO WEEKS TO ATTEMPT TO REPLICATE THE PROBLEM. AFTER SPEAKING WITH LINCOLN CORPORATE ENGINEERS, THE TECHNICIANS REPLACED THE THROTTLE BODY, ASSUMING THAT WAS WHERE THE ISSUE WAS ORIGINATING. LINCOLN REFUSED TO REPLACE THE VEHICLE AND INSISTED THAT THE THROTTLE BODY WAS AT THE BOTTOM OF THE ISSUE. AS OF OCTOBER 28, 2016, THE VEHICLE HAS NOT LOST POWER AGAIN. *TR

TAKATA RECALL. NOTIFIED IN JULY. UNSAFE TO HAVE PASSENGER SEAT OCCUPIED. TOLD FIX WOULD BE AVAILABLE IN OCTOBER. OCTOBER AT AN END AND NO DATE SET. UNACCEPTABLE TO HAVE UNSAFE CONDITION UNRESOLVED AFTER FOUR MONTHS. THIS CAR OF LITTLE USE TO US AS IS. WIFE WILL NOT RIDE IN PASSENGER SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO POSSIBLE AIR BAG DEPLOYMENT. THE CONTACT RESIDED IN A HOT CLIMATE STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE DRIVING 20 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AND THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE BRAKES AND STEERING BECAME INOPERABLE. THE VEHICLE EVENTUALLY STOPPED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/17*LJ UPDATED 02/02/17.*JB

POWER TRAIN UNIT FAILURE - 89K MILES WITH WARRANTY BEING DECLINED DUE TO LUBRICATION ISSUE. APPARENTLY THE FLUID LEAKED AND THERE WAS NO WAY FOR MYSELF TO KNOW THIS AS FLUID IS VERY MINIMAL IN THIS UNIT THAT IT WOULDN'T EVEN SPILL DOWN TO THE GROUND PER THE DEALER.... THIS HAS CAUSED FAILURE TO THE UNIT - THIS IS A HUGE HIT TO THE WALLET AS WELL AS THE VEHICLE IS UNABLE TO BE DRIVEN LARGE RATTLING NOISE AND CAR SHAKES.....REPLACEMENT COSTING $1600.00

TAKATA RECALL. THE REPAIRS ARE TAKING TOO LONG. I DRIVE WITH MY 10-MONTH OLD IN THE CAR AND AM CONCERNED WITH THE LIFE THREATENING/SERIOUS INJURY POSSIBILITY IF INVOLVED IN AN ACCIDENT WHERE THE AIRBAG IS ENGAGED! I WOULD LIKE AN ALTERNATIVE RECOURSE AT THE EXPENSE OF THE MANUFACTURER, SUCH AS A LOANER CAR OR SOMETHING! MY FAMILY'S LIFE IS AT RISK EVERY TIME WE DRIVE THE CAR. I HAVE TWO CARS AFFECTED BY THIS RECALL AND WILL SUBMIT TWO COMPLAINTS. THANK YOU. *TR