LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LINCOLN NAVIGATOR
    - LACON, IL

    "CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR THAT HAD THE AIR BAG EXPLODE JUST LIKE MY EXPERIENCE DUE TO THE CLOCK SPRING. REFER TO NHTSA ID 10569242. FORD MOTOR CO HAS DENIED ANY HELP FOR DAMAGES.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN NAVIGATOR
    - DALLAS, TX

    THE 2010 SUFFERED A CATASTROPHIC FAILURE IN THE TRANSMISSION AT 73K MILES. IT IS NOT USED AS A DELIVERY TRUCK OR FOR DIRT ROADS. WE ARE THE ORIGINAL OWNER. WHAT HAPPENED TO THIS VEHICLE IS IDENTICAL TO THE RECALL FOR RECALL NUMBER 12V190000 RECALL DATE 05/03/2012 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) READ MORE AT HTTPS://WWW.CARS.COM/RECALLS/LINCOLN-NAVIGATOR/#KJUVZSWOQGETUOI2.99 JUDI WAS DRIVING HOME FROM OKLAHOMA AT NIGHT,ON SEPTEMBER 22, 2015 AROUND 10:30 PM AND HER VEHICLE 'SEIZED UP' AND SUFFERED A CATASTROPHIC FAILURE OF THE TRANSMISSION. SHE WAS DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, WHEN ALL FOUR BRAKES LOCKED UP AS TO THROW THE VEHICLE INTO PARK GOING HIGHWAY SPEED DOWN INTERSTATE 35 AROUND 30 MILES NORTH OF DALLAS WHERE THEY HAVE MAJOR ROAD CONSTRUCTION. SHE HAD THE WHERE-WITH-ALL TO PUT ON THE HAZARD LIGHTS, BARELY KEEPING THE CAR ON THE ROAD FROM THE SKID IT WAS SENT INTO, AND BARELY AVOIDING BEING HIT BY OTHER ONCOMING VEHICLES TRAVELING AT 70-80MPH. ONCE THE BRAKES LET UP, SHE WAS AT APPROXIMATELY 35MPH AND HAD NO ACCELERATION WHEN SHE PRESSED ON THE GAS TO TRY AND GET OFF THE HIGHWAY, THE ENGINE DIDN'T REV OR ACCELERATETHERE WERE NO SHOULDERS AND SHE COASTED FORWARD INTO A SMALL CONSTRUCTION AREA. THE ENGINE THEN COMPLETELY DISENGAGED FROM THE DRIVE TRAIN, THE ENGINE WAS RUNNING BUT WOULDN'T ACCELERATE, AND FORTUNATELY THE VEHICLES BEHIND HER SWERVED TO AVOID HER.AFTER DIAGNOSTICS BY RANDALL REED FORD/LINCOLN DEALERSHIP, IT WAS DETERMINED THAT THE MECHATRONIC HAD FAILED. TO REPAIR THIS PART WOULD BE $2,200.00. THEY ALSO TOLD US IF THE TRANSMISSION WAS CORRUPTED DUE TO THIS FAILURE, WE WOULD HAVE TO PURCHASE ANOTHER TRANSMISSION FOR $5,400.00 IN ADDITION TO THE MECHATRONIC PURCHASE. THE CARE CENTER SAID THEY WOULD PROVIDE $2K TOWARD A TRANSMISSION. FAILURE OCCURRED 2K MILES PAST THE 70 MILE WARRANTY.

    Source: NHTSA WEB SITE
  • 2007 LINCOLN MKZ
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN MKS
    - NEW RICHMOND, OH

    TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL NOISE FROM THE FRONT DRIVER SIDE WHEEL WHILE TURNING. THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STREP BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN NAVIGATOR
    - HENDERSON, NV

    TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. WHEN THE FRONT PASSENGER SEAT BELT WAS REMOVED WHILE THE VEHICLE WAS IN MOTION, THE WARNING INDICATOR DID NOT ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS OPERATING AS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 35.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 LINCOLN LS
    - MAGNA, UT

    THE TRANSMISSION HAS PROBLEMS SHIFTING WHILE DRIVING AND MAKES IT DANGEROUS TO OTHER CARS AROUND ME

    Source: NHTSA WEB SITE
  • 2003 LINCOLN TOWN CAR
    - HARRISONVILLE, MO

    I HAVE A 2003 LINCOLN TOWN CAR THAT I BOUGHT IN 2005, WHICH WAS STILL UNDER WARRANTY. OVER THE YEARS, I'VE HAD TO PAY FOR REPLACING THE REAR AXLES AND AXLE BEARINGS THAT WENT BAD. I SAW ON THE NHTSA WEBSITE YESTERDAY THAT THIS WAS A PROBLEM THAT RESULTED IN A RECALL OF THIS MAKE/MODEL/YEAR. I NEVER RECEIVED A RECALL NOTICE ON THIS PROBLEM, AND HAVE PAID OUT-OF-POCKET FOR THESE REPAIRS TWICE, NOT KNOWING THAT THERE WAS EVER A RECALL. NOW, ALL FORD WILL TELL ME THAT THERE IS NOT CURRENTLY A RECALL ON MY CAR, IGNORING THAT I SHOULD HAVE BEEN SENT A RECALL NOTICE. I BELIEVE THAT FORD SHOULD REPLACE THE REAR AXLES AND BEARINGS, WHICH ARE ONCE AGAIN NEEDING REPLACED. I ALSO BELIEVE THAT FORD SHOULD REIMBURSE ME FOR THE TWO TIMES ALREADY THAT I HAD TO PAY TO HAVE THE AXLES AND BEARINGS REPLACED. THE VIN OF THE CAR IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKZ
    - IOWA, LA

    FAULTY DOOR NOT OPENING FROM THE INSIDE, THERE IS A RECALL ON A LOT OF THE DOORS ON THE FORD VEHICLES BUT IT DIDN'T OPEN FOR MY VEHICLE

    Source: NHTSA WEB SITE
  • 2005 LINCOLN TOWN CAR
    - PASADENA, TX

    JUST CALLED FORD MOTOR COMPANY AND THEY SAY THAT NHTSA, ISSUES THE RECALLS ,NOT FORD MOTOR COMPANY, WHY HAVEN;T YOU ISSUED ONE FOR THIS MODEL CAR? YOU WOULD THINK FORD WOULD BE CONCERNED ABOUT OUR SAFETY, THEY DON;T CARE AND NEITHER DOES NHTSA.....HOW MANY PEOPLE , INCLUDING CHILDREN MUST DIE BEFORE YOU ISSUE A SAFETY RECALL NOTICE? THATS WHY WE NEED A CHANGE IN OUR GOVERNMENT, AND VERY SOON...

    Source: NHTSA WEB SITE
  • 2005 LINCOLN TOWN CAR
    - PASADENA, TX

    WE HAVE CONTACTED FORD MOTOR COMPANY AND THEY STILL REFUSE TO DO A RECALL ON OUR 2005-LINCOLN TOWN CAR.,WHY IS THIS NOT BEING FIXED? WE HAVE SPENT $1200 DOLLARS TO LOCATE THE PROBLEM AND HAVE ONE SEAT BELT REPLACED,AND AIRBAG INFLATOR. AFTER REPLACING ONE SIDE, THE OTHER SIDE NOW NEEDS REPLACING,WHICH THERE WAS NOT ANOTHER PART AVAILABLE. SO NOW IT'S ALL DISCONNECTED,AND ALL WE HAVE FOR SAFETY IS THE SEAT BELTS,WHICH FORD SAID THAT WOULD BE SAFE ENOUGH. I FIND THIS UNACCEPTABLE BY THIS COMPANY AND WILL NEVER BUY ANOTHER FORD PRODUCT... WHY HASN'T YOUR ORGANIZATION DONE SOMETHING TO SECURE OUR SAFETY? WE CAN'T EVEN TAKE THE GRAND-KIDS IN OUR CAR ,BECAUSE OF THIS SAFETY -HAZARD. WE HAVE FILLED A COMPLAINT WITH YOUR ORGANIZATION LAST YEAR,WHEN IS THIS GOING TO BE RECTIFIED ? PLEASE NOTIFY US AS TO WHAT YOU ARE GOING TO DO ABOUT THIS? HELP!

    Source: NHTSA WEB SITE