LINCOLN Complaints

My 2019 Lincoln MKC with only 52,200 miles experienced unrepairable engine damage due to an internal coolant intrusion condition that directly matches Ford TSB 22-2229. On or around Jan 1st or 2nd, a check engine warning light came on as I was driving home at night. I did not drive my car any further except to the dealership for service on 1/5/2026. The engine failure was diagnosed by the dealership on 1/6/2026. This engine failure occurred well below a reasonable engine life expectancy, and is caused by a documented design defect. The manufacturer’s refusal/delay in recalling these engines with a known design defect places drivers at risk of being stranded at any time of day or night, and drivers risk becoming a road hazard to themselves and others when experiencing complete engine failure.

While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying off the back of the car that could have easily damaged another vehicle if one happened to be close enough. I have been without my car for almost three months as it sits in a glass repair shop waiting for a part that is supposedly nationally back ordered. The Lincoln dealership wouldn't even help me. They just pointed me straight to the glass shop while adamantly saying a rock must have hit the top of my car to cause the damage.

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while in reverse(R). The dealer was contacted and related the failure to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 134,000.

The check engine light came on and it would run rough when started. It was determined the number four cylinder head was cracked, allowing antifreeze to leak into the engine block. I bought the car new in January 2019. The problem appeared with under 57,000 actual miles. The car has always been serviced on time at the dealership. The cost to fix the problem with a new engine is approximately $10,000. I bought the car new so that I would not have problems. It is my only form of transportation. In researching, I have found this is a reoccurring problem on the echo boost four-cylinder engine since 2017. It didn’t matter whether it was low mileage or high mileage the cracks would appear. There had been a recall on later models, but no recall for the 2018. I believe it should be under recall.

Car started to hesitate, then when I stopped at a light it started running rough like it wanted to stall. Then the engine light started blinking. Vehicle was towed to dealership. All fuel injectors, spark plugs, and ignition coils replaced.

The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 30 MPH, the vehicle abruptly stopped in the middle of the roadway. During the failure, the message "Check Brake System" was displayed. The vehicle was taken to the local dealer who was unable to duplicate or identify the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V488000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 23,000.

The car had an internal transmission failure and caused most of the transmission fluid to leak out between inspections. Upon removing the cv axle on driver’s side, the seal was fine and replaced along with cv axle. The fluid drained and was only about half a liter (needs about 4.5L normally). After servicing the transmission fluid, the dealership did their assessment and came to the following conclusion. “ Good Afternoon Sir We found the transmission system requires replacement due to an internal fault, including damage to the transfer shaft and bearings, with potential additional internal damage. Replacing the transmission can help restore smooth gear shifting and overall drivetrain functionality. To replace the transmission, you are looking at $9000.00 out the door. My apology on taking much longer to diagnose this properly. If you have any other questions please let me know. ” The drastic transmission failure which makes noises and engages and disengages while on cruise control shows the failure internally. Many metal pieces were found among the fluid when drained. This could and still can easily leave someone on the middle of the road with no time to drive to the shoulder. Car still has less than 100k miles with the severe transmission failure and the fluid leak which occurred prior to the transmission making noise. Essentially, the internal components caused the leak which the caused even more damage. I’m quoted $9,000 for the repair which occurred really early in the car’s life. I do a lot of longer trips away from home and can easily be left stranded in the middle of nowhere or even cause huge accidents when in heavy fast moving traffic if I lose drivability or if metal components fly off. The cv axle moves in and out of the transaxle side meaning the shaft can pop off as well.

The contact owns a 2015 Lincoln MKC. The contact stated that visible air bubbles had formed inside the windshield glass. The contact stated that the bubbles were more prominent while driving in direct sunlight. The failure affected the visibility of the driver and was a safety hazard while operating the vehicle. The vehicle was taken to a dealer, but the contact was not offered any assistance. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 14V484000 (Visibility); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

I am filing this complaint regarding a safety-related windshield defect on my 2025 Lincoln Corsair Grand Touring. My vehicle is included in Lincoln/Ford recall 25C60 (NHTSA 25V730), which involves windshields manufactured with air bubbles in the laminate layer that can impair visibility and violate FMVSS 205 – Glazing Materials. Although my windshield does not show the “large air bubbles” described in the recall, it has a different but significant defect: visible distortion when sunlight hits the glass. This distortion creates a warped, uneven visual field that interferes with my ability to see clearly through the windshield during normal daytime driving and is a distraction. The problem is consistent and repeatable under direct sunlight. The dealership inspected the vehicle but refused to replace the windshield because it does not match the exact bubble-related condition described in the recall. However, FMVSS 205 prohibits any glazing defect that impairs driver visibility, not only bubbles. The distortion I am experiencing clearly affects visibility and therefore presents a safety concern under the same federal standard cited in the recall. Based on the recall description and the nature of my defect, it appears possible that my windshield was produced using the same manufacturing process or materials that led to the recalled windshields. My issue may represent an additional manifestation of the same underlying defect. I am requesting that NHTSA review this issue as a potential related safety defect and consider whether the recall population should be expanded to include windshields exhibiting distortion rather than only those with visible bubbles. I can provide photos or video demonstrating the distortion in sunlight.

Faulty engine, head gasket failure and needing total engine replace at 83,000 miles