LINCOLN Complaints

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS AND ALL OF THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE LIGHTS ILLUMINATED AGAIN SHORTLY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,344.

TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING LINKAGE SHAFT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V385000 AND 14V704000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

CAR ONLY HAS 120,000 AND STARTED TO BOUNCE, AND LOWER DURING DRIVING. GOT DIAGNOSED, WITH DETACHED AIR LINKAGE WHICH WERE THE FRONT, PAID $430, 2 MONTHS AFTER THE MOTER STOPPED COMPLETELY, REPLACED MOTOR, NEARLY$600, INSTALLED AND DIDN'T WORK, RELAY WAS THE OTHER PROBLEM, CHANGED RELAY, WORKED FOR A WEEK, AND STOPPED COMLETELY! BOUGHT ANOTHER ONE, TRIED TO INSTALL IT BUT IS NOT WORKING, ANOTHER $100 DOWN THE DRAIN! MY ONLY OPTION IS COIL SPRING CONVERSTION, TO STOP WITH ALL THE ELECTRICAL PROBLEMS! LINCOLN SHOULD TAKE MORE CONSIDERATION IN SUSPENSION, TO MAKE THE CAR SAFE AND DRIVEABLE!

HOURS AFTER I PURCHASED A CERTIFIED PRE-OWNED 2015 LINCOLN MKC WITH APPROXIMATELY 19K MILES THE TIRE PRESSURE LIGHT CAME ON (FRIDAY). I WAS TOLD THE CAR HAD A PERFECT CARFAX. I ALSO NOTICED THE AIR VENT TO THE BACK SEAT DIDN'T SEEM TO WORK WELL. I CALLED THE DEALERSHIP AS SOON AS THEY RE-OPENED AND WAS TOLD TO BRING THE CAR IN MONDAY). ON MONDAY MORNING, AS I TURNED AT APPROX 10MPH INTO A PARKING LOT, HALFWAY THROUGH THE TURN I COMPLETELY LOST THE ABILITY TO STEER CAUSING THE CAR TO RUN STRAIGHT INTO A CURB. WHEN I SAY LOSE STEERING, IT WAS UNLIKE ANYTHING I'VE EVER EXPERIENCED. AS I TURNED THE WHEEL, THE CAR CEASED TO RESPOND. I GOT OUT TO WALK AROUND THE CAR AND THERE WAS NO ICE OR BLACK ICE, AND IT WAS NOT SLIPPERY TO ME. THOUGH IT FELT LIKE MINUTES IN MY HEAD, IT HAD TO HAVE BEEN A MATTER OF NO MORE THAN 1-3 SECONDS. I'VE BEEN DRIVING FOR OVER 15 YEARS AND HAVE A PERFECT DRIVING RECORD. THANKFULLY MY DAUGHTER WAS NOT IN THE CAR AND I WAS TURNING OFF A SIDE ROAD AT A SLOW SPEED OR ELSE I WOULDN'T BE ALIVE TO WRITE THIS. THE DEALERSHIP TOWED THE CAR IN FOR SERVICE. I WAS CLEARLY TERRIFIED AND SHAKEN UP OVER THE INCIDENT. THE USED CAR MANAGER STARTED OFF AS INCREDIBLY SYMPATHETIC AND OVER THE NEXT FEW DAYS BEGAN SPEAKING DOWN TO ME, SAYING THERE WAS NOTHING WRONG WITH THE CAR, THAT THEY RAN EVERY TEST AND THE CAR IS FINE REGARDLESS OF WHAT I EXPERIENCED. SO NOW, MY OPTION IS TO KEEP THE CAR OR TURN IT IN AND LOSE THOUSANDS. I ASKED FOR COPIES DIAGNOSTIC REPORTS AND WAS TOLD THERE WERE NONE. THE DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS NOW. I LOOKED UP OTHER RECALLS AND ASKED IF MAYBE THE CAR STALLED AND I WAS JUST TOO SHAKEN UP TO REALIZE- NO RESPONSE I HAD SUCH WONDERFUL EXPERIENCE WITH MY FIRST LINCOLN, I DECIDED BUY A SECOND, BUT AFTER THIS EXPERIENCE AND POOR PROTOCOL, I CAN'T SAY THAT I WOULD PURCHASE ANOTHER. THAT IS, IF I EVEN SURVIVE THIS ONE.

NORMAL CLEAR WEATHER DRIVING DOWN BUSY STREET WHEN CARE SUDDENLY SLOWED DOWN ALMOST RESULTING IN A COLLISION WITH VEHICLES BEHIND ME. THE ENGINE STOPPED , I RESTARTED WITH VERY LIMITED DRIVABILITY THE ETC FAILSAFE MODE KICKED IN FOR NO APPARENT REASON THIS ISSUE MUST BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED.

MY 2011 LINCOLN MKX SUDDENLY SHUT OFF WHEN DRIVING OFF THE EXPRESSWAY. THE ENGINE SUDDENLY TURNED OFF, GIVING ME A WRENCH TOOL ON THE DASH BOARD. LUCKILY HAD JUST GOTTEN OFF THE EXPRESSWAY AND WAS ABLE TO MOVE OFF THE FRONTAGE INTO A STORE. I WAS ABLE TO TURN IT BACK ON BUT TURNED OFF ON ME LIKE 3 MORE TIMES. WHEN I TOOK IT IN TO MY DEALERSHIP RIGHT THE NEXT DAY THEY COULDN'T FIND OUT WHAT WAS WRONG WITH IT. SO I TOOK I TOOK IT HOME THEN STARTED NOTICING THAT MY TRUCK FELT LIKE IT WAS GOING TO TURN OFF SUDDENLY. TOOK IT TO DEALERSHIP AGAIN AND THEY TOLD ME THAT IT SOUND IT LIKE IT WAS THE THROTTLE BODY, CAUSED BY A LEAK IN OIL. THEY CHANGED IT OUT AND MY TRUCK WORKS GOOD NOW. DOESN'T FEEL LIKE ITS GOING TO TURN OFF ALL OF A SUDDEN.

TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THE PARKING BRAKE FAILED TO ENGAGE AFTER THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS IN HEAVY RAIN, THE SPEEDOMETER FAILED TO ILLUMINATE AND OBSTRUCTED THE CONTACT'S VIEW OF HOW FAST THE VEHICLE WAS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/23/16*LJ *CN

THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.

WE HAVE HAD OUR NAVIGATOR IN MANY OF TIMES WE HAVE HAD ALL OF THE PARTS IN THE SUSPENSION CHANGED. WE HAVE ALSO PUT IN A NEW COMPRESSOR. DROVE JUST FINE IN THE SUMMER SPRING AND FALL. ONCE WE GOT OUR 1 ST COLD DAY WE HAVE NO SUSPENSION AGAIN. THIS IS MY ONLY CAR AND ITS A FAMILY CAR. TRACTION DOES NOT WORK WHEN THE SUSPENSION IS OUT. ON SLIPPERY ROADS TRUCK IS ALL OVER THE ROAD. THERE IS NOTHING THE DEALER CAN DO THEY HAVE DONE EVERYTHING THEY CAN AND IT STILL DOES NOT WOR . I AM AFRAID I WILL GO OFF THE ROAD WITH MY KIDS IN THE SUV. ALSO WITH NO SUSPENSION MY BACK IS NOW OUT JUST DRIVING IT TO THE STORE. SOMETHING NEEDS TO BE DONE OR LINCOLN SHOULD BUY ALL OF THEM BACK. WE HAVE LESS THEN 90,000 ON THE SUV. WHEN ASKED WHEN THIS HAPPENED IT HAPPENS EVERY DAY ITS COLD OUT.