LINCOLN Complaints

My car misfired, then the heat wouldn't work then started to overheat. The car is 2019 MKC 2.0L engine. Only 64k miles on it. I am the original owner. Took it to the dealership and they said the coolant has back up into the engine. I read that this has been a known issue with these engines and was never notified. It is going to cost 10k to replace this engine.

I have written before about this VIN not being included in campaign 24V954000 merely because it was manufactured in June 2024 and have gotten no substantive reply. Now that the software fix is ruled inadequate there is a 2nd recall, still not including my vehicle. I have had 2 events of not being able to charge the car yet the Ford dealership claims there is no faults found. Now with the car being less than a year old the range of a full charge has decreased from 30+ miles when new to now being in the low 20's. No doubt in mind due to the automatic software updates that Ford/Lincoln have made. What more evidence do you require to include my VIN and defective battery in your recall, to protect my safety and investment. Please respond to [XXX] at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that while driving at 35 MPH, the vehicle revved and then the vehicle stalled. No warning lights were illuminated. The vehicle failed to restart. The contact's brother was following the contact and assisted with traffic. The Sheriff’s Department assisted with traffic control. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who diagnosed the vehicle and determined that the flywheel had fractured. The vehicle was repaired. The contact was later informed that the steering power harness had failed and needed to be replaced. The vehicle remained at the dealer pending the repair. The contact stated that afterwards, oil stains were found on the ground in the driveway. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

My 2022 Lincoln Corsair has an open NHTSA recall (25V789 / Ford 25SC4) for a high-voltage battery cell internal short circuit that can cause sudden loss of motive power. There is currently NO remedy available. Before this recall was issued, my vehicle already lost power while I was driving on the highway, creating an immediate crash risk. This confirms the defect is active in my vehicle. In addition to the recall, the vehicle has experienced multiple major failures including: a long block engine replacement, HV battery program involvement, electrical system issues, axle/drivetrain repairs, and multiple CSP campaigns. These failures show a repeated pattern of serious defects. Lincoln Customer Relations and my dealership have stated they “cannot do anything” because there is no remedy, and told me I must continue driving the vehicle despite the documented highway shutdown. I am extremely concerned for my safety because the recall states that loss of power increases the risk of a crash, and I have already experienced this. I am filing this complaint because the vehicle is unsafe to operate, has an active safety defect with no available repair, and I have not been offered a safe resolution by Lincoln. I am requesting NHTSA review and investigation. VIN: [XXX] Mileage: ~57,200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hard shift stuttering when driving About 30000 miles ago Called Lincoln they said $150 to diagnose it No warning lights

My initial reason I took the car to the dealership, was because the vehicle would not want to start or stay running after fuel was put in. I aIso had a check engine light on. After the dealership performed diagnostics on it, they said the purge valve was bad which was the cause of it not starting. The check engine light was on because it was low on coolant. So I scheduled another appointment with Wyatt Ford in Manistee MI 49660 on Dec 1, 2025. They performed a coolant pressure test and determined that it is losing pressure after shutdown. They cannot find a leak. They removed the spark plugs, but #3 spark plug is "stuck" and they are attempting to remove it. If the spark plug breaks, they will take more of the engine apart to access it and attempt to "tap" out the threads of it. The technician (Sherman) told me that the cause of it being stuck could be due to the fact of the coolant leaking into that cylinder. Sherman was able to remove the #3 spark plug and found coolant in that #3 cylinder. They are now saying that the engine does need replaced and it is not safe to drive. The service department (Ava) gave me Ford Customer Service number to call to start a case. I called 800-392-3673 and spoke with Alex. She told me she will do some further research and call me back in about two hours. It is now 12:30 pm east coast time. After returning a call from her, she said that there are no programs at this time with Ford to assist with replacing the engine. Only if there is a recall on this is when they would be able to replace it for us.

1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera had become inoperable while reversing. The local dealer was contacted, but the contact was informed that assistance could not be provided because the part needed for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The rear view camera is intermittent. The camera listed for replacement is F2GZ19G490C. That was a recall item listed for the problem that we are having . It is intermittent and is a safety hazard as indicated in the LINCOLN MKX 2015 THRU 2019. WHY IS IT INDICATED AS NOT HAVING A RECALL TO MY 2018 LINCOLN MKX VIN [XXX] . IT IS THE SAME PROBLEM. THE CAMERA F2GZ19G490C IS THE CAMERA LISTED AS THE REPLACEMENT AND THEY LIST IT AT FORD FOR $560.68. THE REPAIR DEPARTMENT TOLD ME IT WAS OVER $600 AND IT WOULD COST $1300 TO FIX IT. SOMETHING IT IS WRONG HERE BECAUSE i CAN GET THE REPLACEMENT FOR ABOUT $60 DOLLARS. IT LOOKS LIKE A DENIAL OF SERVICE UNDER A RECALL AND A REDICULOUS AMOUNT TO REPAIR THE DEFECTIVE ITEM WITH THE SAME TYPE. i WOULD LIKE TOO GET AN EXPLANATION ON THIS . [XXX] AT [XXX] OR [XXX] THANK YOU FOR LOOKING AT THIS PROBLEM AND GIVING ME A CLARIFYING ANSWER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)