LINCOLN Complaints

The contact's husband owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.

Check engine light came on. Error code 0302 and 0316 on ODB at dealer. Was advised that engine needed to be replaced due to coolant intrusion into cylinder 2 which cause the vehicle to overheat. Engine has 3200 miles on it. Safety hazard due to engine seizing at high speed and causing an accident due to loss of power. Also possible engine fire due to loss of coolant/overheating.

The 3rd brake light lens has separated from light assembly while in a drive thru carwash.

The contact owns a 2015 Lincoln MKC. The contact stated that while the vehicle was parked, the front driver's side door failed to unlock as intended, which required the contact to enter the vehicle through the front passenger's side door and to crawl over to the front driver's side seat. The vehicle was taken to the dealer, and the contact was informed that the repair was not covered under warranty or recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine). The contact stated that while the dealer was previously performing the recall repair, the dealer informed the contact that the battery monitor sensor was damaged. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 67,000.

At about 2:30am after hearing some popping noises I went to the vehicle and saw that the engine under the bonnet was on fire. The fire was seeping out from the sides of the bonnet. The vehicle had been parked since 9:20pm the previous night. I called emergency services including the fire department and the police. It spread very quickly in the Garage where the car was parked and burnt out the garage and the Tesla Plaid parked in the same garage. Firefighters put out the fire with total disintegrated remains. It was just luck that I was awake to catch this at this stage otherwise it would have spread to the house. My 3 children and wife were sleeping. The fire started in the engine of the parked Lincoln Navigator. Visual confirmation of the event is evident.

The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently black while the vehicle was in reverse (R). The contact stated that the failure obstructed the view of road while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

See attached document for complaint. I am the owner of the 2015 MKT that has a recall noted above. The rearview camera went out completely several months ago. Only a black screen would appear then the vehicle was in reverse. I saved money to get the camera into working order. On 09/29/2025 I took the vehicle to Weymouth Truck and Auto, and requested they get the camera into working condition. Weymouth installed a new camera system. I picked up the vehicle on 10/02/2025. The camera is working fine. I paid $949.81 for the new camera system. A copy of the paid invoice is enclosed. In light of the recall notice, I respectfully request a reimbursement of $949.81.

I purchased this car used. The local lot did not disclose this well-documented history with the Navigator's transmission. I had recall work done a few months ago at an authorized Ford dealership. No warning. The vehicle stalls and pauses during acceleration (the engine does not die). This transmission issue is both dangerous and alarming, as I am unable to complete a pass. The car coasts in neutral (with traffic approaching/oncoming) during attempts to pass other vehicles.

While driving, the entire dashboard and instrument cluster intermittently go completely blank, disabling visibility of speed, gear position, warning lights, turn signals, and other critical information. The failure occurs suddenly and without warning. The cluster then goes through multiple reboot cycles, sometimes several times in a row. In many cases, normal operation does not return until the vehicle is fully shut off and restarted. This creates a serious safety risk, especially at highway speeds or at night. The issue first occurred around 71,000 miles (Oct 2024) and has recurred multiple times. The most recent incident occurred on Oct 31, 2025 at approximately 84,200 miles. The vehicle has been to a Lincoln dealership in Raleigh, NC for four repair attempts (Dec 2024–Oct 2025). Multiple electrical modules have been replaced (battery, fuse junction box, trunk module, telematics module, keyless entry keypad), and Lincoln engineers were consulted, but the defect remains unresolved. No diagnostic trouble codes were stored during the most recent failure. The vehicle is currently covered under a Lincoln ESP PremiumCARE warranty through 2030, and the defect remains intermittent and unresolved.