2015 LINCOLN MKT Complaints

Panoramic Ceiling exploded while driving. No one was around me nor was it in bad weather. My entire drive home the glass was falling into the liner and down the side of the car. The glass was dropping down on the liner and could have shattered all over the interior and the passengers had the liner not been closed. It could have also caused you to crash as it sounds like someone shot out a window when it happens. I was able to pull over alongside the road and check out the damages.

The contact owns a 2015 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The dealer was unable to provide a time frame for when parts would be available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Lincoln MKT. The contact stated that while reversing, the rear-view camera displayed a distorted image. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2015 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image while in reverse(R). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown

See attached document for complaint. I am the owner of the 2015 MKT that has a recall noted above. The rearview camera went out completely several months ago. Only a black screen would appear then the vehicle was in reverse. I saved money to get the camera into working order. On 09/29/2025 I took the vehicle to Weymouth Truck and Auto, and requested they get the camera into working condition. Weymouth installed a new camera system. I picked up the vehicle on 10/02/2025. The camera is working fine. I paid $949.81 for the new camera system. A copy of the paid invoice is enclosed. In light of the recall notice, I respectfully request a reimbursement of $949.81.

The contact owns a 2015 Lincoln MKT. The contact stated that there was a failure with the rearview camera, occasionally displaying a blank screen or being inoperable while reversing. The message "Camera not Available - Please Contact the Dealer" was displayed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who referred the contact to a local dealer for assistance. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer had not been contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.

Rearview camera image malfunctioning when the car is in reverse. Multiple issues with the rearview camera are: Frozen display, fuzzy display, reverse imaging, or no image displayed at all. This is creating a false representation of where my vehicle is relative to it's surroundings, thus highly increasing the risk of a crash and/or bodily injury and/or death. There currently are new recall number(s) associated with this malfunctioning safety hazard, one with the NHTSA recall number 25V-315 & Fords recall number 25S49 for these faulty rearview cameras. These are for select models & years only, and does not include my year nor model. [2015, Lincoln MKT Livery] Please, please, please expand the recall to include my year, make, and model. As lives depend on your oversite. Please add other years, makes & models to the recall list before an accident and/or injury occurs.

The contact owns a 2015 Lincoln MKT. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the image on the screen was distorted. Additionally, the contact stated that the back over prevention sensor failed to recognize objects in the rear of the vehicle while shifted to reverse(R). The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to another organization for assistance with the repair of the failure. The vehicle was not repaired. The failure mileage was unknown.

Front Sunroof Exploded while driving. No one was around me nor was it bad weather. I had glass flying everywhere off the car and down the side which could have caused the paint to be scratched and or if someone would have been around me, they would have been hit with flying glass. My entire drive home the glass was falling into the liner and down the side of the car. The car has been sitting at the dealership undriveable. You could hear it crackling even after sitting in the garage for a period of time. The glass was dropping down on the liner and could have shattered all over the interior and the passengers had the liner not been closed. It could have also caused you to crash as it sounds like someone shot out a window when it happens. I was able to pull over alongside the road and asses the damages after calming down a bit. The same day I took my car down there someone else in a ford edge had a cracked sunroof There were no prior warnings on the car to let me know of a problem and there was nothing around me at the time it exploded. the car is in perfect condition and taken care of very well. It only has 33,000 miles on it and is always garaged. I have read many articles with those experiencing the same thing with the same car and same window. I also found several posts of suits filed against Ford / Lincoln for this very same issue. The dealership did research it and agreed it is a known problem, but a recall never issued. They did contact Lincoln on my behalf, and they have denied the claim. I have seen many articles where this has happened within the first couple months to a couple years out, but it is always the front sunroof. there is clearly a design problem with the car, and it needs to be addressed. This is a situation where a crash could have been caused, or someone seriously injured inside the car because of a defective design in the sunroof of Lincoln's MKT

THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE FRONT DRIVER’S SIDE DOOR OPENED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.