LINCOLN Complaints

The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most up to date version of Sync for my vehicle and there is no fix for this problem.

Rear camera requires replacement approx. every 3 years Images start getting reversed or upside down, then very grainy and then the camera completely fails altogether. When the camera fails you get a warning stating " Camera is unavailable please contact the dealership" I have put 2 cameras in the vehicle, both were Motorcraft parts purchased at the dealership. When I purchased the vehicle the dealership that sold the car to me indicated they had replaced the camera in July of 2022 with an aftermarket unit that failed on me in November of 2022. These cameras frequently fail, it is widely reported across all Ford/Lincoln vehicles. Edge, Explorer, Flex, MKT, MKX being the most widely spoken about.

B and C pillar trim panels have come loose requiring replacement when they fall off. One completely detached while I was driving on the interstate and was run over by a vehicle behind me.

I [XXX] and I am the owner of a 2020 Lincoln Corsair (VIN: [XXX] ). The vehicle is under a recall for the backup camera and wiring harness that affects the visibility of the rear-view image. When I contacted my local Lincoln dealership, they informed me that the recall parts are unavailable and that the earliest possible repair appointment is not until March 2026. I purchased the vehicle in October 2025 and am currently financing it for approximately $35,000. I am very concerned about continuing to drive a vehicle with a known safety-related issue for more than a year while waiting for parts that should already be available to consumers. This delay creates both safety and financial hardship for owners, and there does not appear to be an alternative remedy or temporary solution being offered by Lincoln. My camara is already glitching and experiencing some malfunction. So I am requesting that NHTSA review this recall and take steps to ensure that the manufacturer provides an appropriate and timely resolution or interim remedy for affected vehicles. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.

Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (ENGINE) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The contact stated that while the vehicle started, the interior lights and lights on the instrument panel failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to an electrical system failure. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the independent mechanic; however, the independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable and the message "Camera Unavailable" was displayed. Occasionally, the rearview camera displayed a blue image. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKC. The contact received notification NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that the notification was received in September 2025; however, there was no indication when parts would be available. The manufacturer was made aware of the concern but provided no assistance. The contact was a retired veteran and stated that she needed to drive the vehicle; however the vehicle was unsafe to drive while reversing. The contact was in fear of the backup over prevention screen going blank while reversing. The contact had not experienced a failure.