2017 MASERATI GHIBLI Complaints

INITIAL CONDITIONS: SITTING AT A STOP LIGHT, WITH ALL DOORS CLOSED AND OCCUPANTS USING SEAT BELTS PROPERLY, ENGINE RUNNING, TRANSMISSION IN DRIVE. ISSUE TRIGGER: PRESSING THE GAS PEDAL TO ACCELERATE FROM THE STOP. ISSUE OBSERVED: ENGINE STALLS AND TRANSMISSION SHIFTS INTO NEUTRAL. ISSUE FREQUENCY: ISSUE OBSERVED 4 TIMES IN A 3 HOUR PERIOD.

ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.

THE OIL PRESSURE LIGHT CAME ON THE DISPLAY. THE OIL LEVEL WAS TOPPED OFF AND THE OIL LIGHT WENT OFF. THE VEHICLE LIGHT CAME BACK ON AND THE VEHICLE WAS IMMEDIATELY PULLED OVER. THE OIL PRESSURE DISPLAY WAS READING ABOUT 25%, THE VEHICLE WAS STARTED AND STARTED TO SHAKE MAKE A LOAD NOISE FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND WE NOTIFIED MASERATI EMERGENCY ROADSIDE ASSISTANCE THAT WE NEEDED THE VEHICLE TOWED TO THE DEALERSHIP. WE WERE NOTIFIED THAT THE DEALERSHIP HAD CANCELLED ALL THE VEHICLE ERROR CODES BECAUSE THERE WERE TOO MANY. WE WERE THEN TOLD THAT THE VEHICLE WOULD BE GETTING AN OIL CHANGE AND AN EXTENSIVE ROAD TEST. THE NEXT DAY WE WERE TOLD THE VEHICLE NEEDED A NEW ENGINE BUT WE HAD TO FURNISH PROOF OF AN OIL CHANGE. WE HAD THE OIL CHANGED 6 MONTHS PRIOR BUT THE REPAIR SHOP HAD NEW OWNERSHIP AND THEY DID NOT HAVE THE PRIOR REPAIR RECORDS. WHEN WE INFORMED BOARDWALK FERRARI MASERATI THAT WE DID NOT HAVE THE RECEIPT WE WERE TOLD THAT MASERATI WAS NOT GOING TO HONOR THE VEHICLE WARRANTY. THE VEHICLE IS STILL AT THE DEALERSHIP01

I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.

AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.

I HAVE BROUGHT THE CAR IN TO FIX AN ISSUE WHERE THERE IS NO SOUND COMING OUT OF THE SPEAKERS EVEN THOUGH THE COMMAND CENTER HAS THE VISUAL OF EVERYTHING FROM THE GPS, TO THE PARKING SENSOR TO THE TELEPHONE. IT SEEMS TO HAPPEN MORE AFTER IT RAINS AND THE SERVICE DEPARTMENT INSINUATED THAT IT MIGHT BE CAUSE BY A DEFECTIVE WATER DRAIN DESIGN. WHEN I PUSHED HARDER THEY CHANGED THEIR STORY DENYING G THEY SAID THAT AND THEN TELLING ME THEY HAVE NO SOLUTION

I HAVE A RECALL LETTER DATED MAY 18, 2018 RECALL#18V-173 MY VEHICLE WHEN BEING OPERATED AT SPEEDS OF APPROXIMATELY 2 MILES PER HOUR (LOW ENGINE RPM), WHICH CAN BE ENCOUNTERED DURING HEAVY STOP-AND-GO (BUMPER-TO-BUMPER) TRAFFIC CONDITIONS, CAUSES THE ENGINE TO SHUT DOWN. THE DEALERSHIP IS UNABLE TO RESOLVE THE ISSUE AFTER FOUR(4) ATTEMPTS.

TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.

THE FRONT WHEEL WELL LINERS WILL DETACH FROM THE BODY OF THE VEHICLE. THE RETAINER CLIPS WOULD BREAK AND THE FELT LINER WOULD BE LODGED AGAINST THE ENGINE/TRANSMISSION COMPONENTS. THIS ALSO ALLOWS DEBRIS TO COME IN CONTACT WITH THE ENGINE BAY AND TRANSMISSION WHICH COULD CAUSE DAMAGE AND MALFUNCTIONS AS WELL AS PREMATURE WEAR AND TEAR.

POWER TRUNK DOES NOT HAVE SAFETY STOP SENSOR. MY WIFE WAS GRABBING THINGS FROM THE TRUNK WHEN THE TRUNK LID STARTED CLOSING AND DOES NOT STOP WHEN IT WAS CLOSING ON HER HEAD. SHE WAS ABLE TO FORCE HERSELF OUT AND THE TRUNK LID CONTINUED TO CLOSE. THIS IS A MAJOR SAFETY CONCERN AS IT CAN CLOSE ON ANYONE INCLUDING CHILDREN WITHOUT A SAFETY FEATURE TO STOP AND REOPEN WHEN SENSING PRESSURE.