MASERATI Complaints

TL* THE CONTACT OWNS A 2015 MASERATI GHIBLI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 70 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY PULLING UP THE ACCELERATOR PEDAL AND DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD. THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE VEHICLE FAILED TO START AS THE INSTRUMENT PANEL FLICKERED AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,045.

PURCHASE THIS CAR IN DECEMBER 2015 AND ONLY PLACED 2500 MILES ON THE AUTO AND SERVICE ATTENDANT SAID YOU MUST DRIVE THE CAR 4000 MILES TO KEEP THE BATTERY CHARGED. I HAVE ONLY HAD THE AUTO FOR 6 MONTHS. SPOKE TO THE TOW TRUCK DRIVER AND THIS IS ONE OF THE ISSUES OF THIS VEHICLE. THEY ARE ATTEMPTING TO CHARGE ME FOR A BATTERY IN WHICH I HAVE ONLY OWNED THE CAR FOR 6 MONTHS.

I WAS DRIVING ON I-10 NEAR PALM SPRINGS, CA FEBRUARY 27 AT ABOUT 12:10 AM. I PASSED A SEMI-TRUCK BY MOVING TO THE LEFT AND ACCELERATING. AFTER PASSING THE TRUCK I MOVED BACK TO THE SLOW LANE AND NOTICED THE CAR WAS TRAVELING VERY FAST. I BEGIN BRAKING THE CAR TO SLOW DOWN AND REALIZED THE CAR WAS ACCELERATING ON ITS OWN. THE BRAKING WAS NOT NOTICEABLY SLOWING THE CAR ( AND AS YOUR RECALL CITES IT SHOULD, THE BRAKING DID NOT DISENGAGE THE ACCELERATOR.) I THEN PLACED THE TRANSMISSION IN NEUTRAL. OF COURSE THIS SOLVED THE IMMEDIATE PROBLEM. NONETHELESS THE ENGINE WAS STILL RACING AND I THEN HAD TO WEDGE MY SHOE UNDER THE ACCELERATOR PEDAL AND FORCEFULLY LIFT IT OFF THE FLOORBOARD. THIS IS A LIFE THREATENING EVENT FOR SOME DRIVERS AS THIS VEHICLE HAS VERY FAST ACCELERATION LEAVING LITTLE TIME TO REACT BEFORE THE CAR WOULD BE TRAVELLING AT 175 MPH ETC. OF COURSE I SEE THE RECALL, BUT I AM WRITING BECAUSE I DO NOT BELIEVE THIS WAS CAUSED BY A LOOSE FLOOR MAT. THIS SEEMS TO BE A COMPUTER INPUT PROBLEM AS I NEVER HAD PRESSED THE ACCELERATOR PEDAL TO THE FLOOR TO BE STUCK THERE IN THE FIRST PLACE. THE PEDAL WAS ALL THE WAY TO FLOOR WHEN I TRIED TO LIFT IT. SECONDLY, THE BRAKE- ENGINE DISCONNECT DID NOT WORK. I DO HAVE VIDEO OF THIS EVENT ON MY DASHCAM. THIS IS A VERY DANGEROUS PROBLEM DUE TO THE NATURE OF IT AND IS VASTLY COMPOUNDED BY THE RAPID ACCELERATION OF THIS CAR.

AT NIGHT THERE IS A SIGNIFICANT DISPERSION OF ALL LIGHTS THAT ARE REFLECTED FROM THE REARVIEW MIRROR. THE PROBLEM IS MOST ACUTE FROM THE HEADLIGHTS OF ALL VEHICLES BEHIND THAT ARE REFLECTED AS GOING UP AND DOWN IN HUGE STREAKS AND SOMETIMES IN RAINBOW COLORS. I REPORTED THIS PROBLEM TO THE MASERATI DEALER OF SILICON VALLEY IN REDWOOD CITY, CA, WHO INVESTIGATED AND SAID THE ISSUE WAS WITH ALL THE QUATTROPORTE'S ON THE 2015 AND 2016 MODELS THEY HAD IN STOCK. THEY CONCLUDED THIS AS A DESIGN CONDITION WITH THE PHOTOCHROMIC IN THE REARVIEW MIRROR. SEE ATTACHED SERVICE COMPLAINT RECORD FOR REFERENCE. IN COROLLARY, THEY HAD ME ESCALATE THE MATTER DIRECTLY TO MASERATI, WHO AFTER THEIR RESEARCH (CASE# 51725) ARE SAYING THIS TO BE NORMAL AND WITHIN DESIGN SPECS SINCE ITS THE SAME CONDITION WITH ALL THEIR QUATTROPORTE'S. THERE WERE EXPRESSLY CLEAR IN NOT OFFERING ANY FURTHER ASSISTANCE IN RESOLVING THE ISSUE. MY CONCERN PRIMARILY AND CHIEFLY STEMS FROM THIS BEING A SAFETY HAZARD AS IT BECOMES VERY DIFFICULT AT NIGHT TO TELL BETWEEN VEHICLES AND PARTICULARLY WHEN CHANGING LANES. I HAVE NOT SEEN ANYTHING LIKE THIS BEFORE WITH ANY OTHER VEHICLE.

TL* THE CONTACT OWNS A 2014 MASERATI QUATTROPORTE GTS. WHILE PARKED, THE VEHICLE STARTED WITHOUT ANY ACTIVATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,280.

TL* THE CONTACT OWNS A 2014 MASERATI QUATTROPORTE GTS. WHILE TRAVELING AT ANY RATE OF SPEED, THE ACCELERATOR PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO INCREASE SPEED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS SEVERAL TIMES AND THE SPARK PLUGS WERE REPLACED THREE TIMES AS WELL AS THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL AND WAS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

THE VALVE VARIATOR NEEDS REPAIRED. I HAVE LESS THAN 40,000 MILES ON THE VEHICLE AND IT'S A KNOWN DEFECT. IT IS CAUSING A LOUD TICKING NOISE WITH DECREASED PERFORMANCE. MASERATI IS WELL AWARE OF THIS DEFECT BUT THE DEALER WANTS ME TO PAY $6500 TO FIX IT.

OEM PIRELLI 235/50 AND 275/45 18" TIRES LOSE GRIP WITH ANY TEMPERATURE UNDER 75 DEGREES TO POINTS WHERE THE CAR IS BARELY CONTROLLABLE WITH ANY TURNING, ACCELERATION OR WET ROADS. UNDER 60 DEGREES AND ANY WET CONDITIONS IT IS UNDRIVABLE. MOST LOSS OF CONTROL EVENTS OCCURRED WITH SPEED UNDER 40MPH.

2 SEPARATE INCIDENTS, FIRST OCCURRING ON JULY 12, UPON ENTERING CAR, AFTER DRIVING VEHICLE DURING DAY, IT LOCKED UP, WOULD NOT ALLOW KEY TO BE EXTRACTED, WOULD NOT START, VARIOUS LIGHTS ON DASH INDICATING MAJOR PROBLEMS. ENGINE LIGHT, CAR THEFT LIGHT. PROBLEM RESOLVED AFTER RESETTING KEY WITH LOCK/UNLOCK. TAKEN TO DEALER, TOLD NOTHING WAS WRONG. ON JULY 30, WHILE DRIVING VEHICLE, IT STALLED AND STOPPED WHILE IT WAS IN MOTION. NO POWER STEERING OR POWER BRAKES, DIFFICULT TO MANUVER TO SIDE OF THE ROAD. FORTUNATELY I WAS TRAVELLING AT A LOW RATE OF SPEED, OTHERWISE THERE COULD HAVE BEEN A SERIOUS ACCIDENT. CAR TAKEN TO DEALER, AWAITING DETAILS OF PROBLEM. VERY CONCERNING ISSUE, OF STALLING WHILE DRIVING AND LOSING IMPORTANT DRIVER FUNCTIONS.

THE PIRELLI P ZERO 285/35 R20 C100YD DOT XB 6F N662 RIGHT REAR TIRE BLEW OUT TOTALLY. THE SIDEWALL SEPARATED ON THE STREET SIDE OF THE TIRE ON A SMOOTH HIGHWAY, TRAVELING ABOUT 65 MPH WITH ONLY 850 MILES OF WEAR. THE TIRES HANDLE GREAT BUT I HAVE NEVER HAD ANY TIRE BLOW OUT ESPECIALLY AT 850 MILES. SEEMS OTHER MAKES OF P ZERO TIRES HAVE BEEN RECALLED, LOOKS LIKE PIRELLI HAS ANOTHER LEMON ON ITS HANDS. THE CAR IS AT THE DEALERSHIP NOW, WAITING TO SEE HOW THEY HANDLE IT.