MASERATI Complaints

WHILE DRIVING ON A PUBLIC STREET, THE ENGINE BEGAN TO LOSE POWER AND FAILED TO RESPOND TO ACCELERATOR INPUT, EVENTUALLY STALLING. THE TRANSMISSION AND POWER STEERING LOCKED AND THE VEHICLE WOULD NOT RESTART, PRECLUDING TIMELY CLEARANCE OF THE VEHICLE FROM THE STREET WHERE IT WAS PARTIALLY BLOCKING TRAFFIC. AFTER SEVERAL ATTEMPTS TO JUMP START THE VEHICLE, IT RESTARTED; HOWEVER, THE ENGINE LOST POWER AND STALLED AGAIN. SUBSEQUENT ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AT THE DEALERSHIP (MASERATI OF AUSTIN), WHERE IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY LOW PRESSURE FUEL PUMP (THE V-8 GTS VERSION OF THE MASERATI QUATTROPORTE WAS RECALLED IN 2017 FOR REPLACEMENT OF AN ACTUATOR IN THE LOW PRESSURE FUEL PUMP THAT RESULTED IN THE SAME LOSS OF ENGINE POWER; NHTSA RECALL NUMBER, 17V610000). *TR

I FINANCE A PREOWN MASERATI IN 2017 FROM CA. IN MARCH 2019 I HAD A MINOR COLLISION AND THE FRONT END OF MY VEHICLE WAS DAMAGE. MY CAR SET AT THE BODY SHOP FOR 1 1/2 MONTH BEFORE THEY TOLD ME IT WAS TOTAL. I WAS APPALLED BECAUSE THE DAMAGE WAS MINOR. AFTER DOING MY INVESTIGATION I FOUND OUT THE CAR HAD PRIOR FRAME DAMAGE DUE TO DEER ACCIDENT. I HAVE THE ESTIMATE FROM PROGRESSIVE SHOWING THE FRAME WAS PULLED. I'M PISSED BECAUSE I LOST MY CAR AND MONEY DUE TO GEICO TOTALING THE CAR. PROGRESSIVE SHOULD'VE DISCLOSE THIS INFORMATION AND I SHOULD BE COMPENSATED FOR MY LOSS. I RECEIVED 14K AFTER I LOSS OVER 35K IN DOWN PAYMENT AND MONTHLY PAYMENT. THIS CAR HAD NO BUSINESS BEING SOLD THEN OR NOW AGAIN. *TR

TL* THE CONTACT OWNS A 2015 MASERATI GHIBLI. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN FROM A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED TO 120 MPH WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE CONTACT PLACED THE IGNITION IN THE OFF POSITION TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT BYSTANDERS ASSISTED WITH PUSHING THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. MASERATI OF NAPLES (900 TAMIAMI TRAIL N, NAPLES, FL 34102, 866-603-6044, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,800. *LN *JS

I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR THEM TO FIX THE PROBLEM. A FEW DAYS LATER I GOT A CALL FROM THE DEALERSHIP SAYING THE WHEEL WAS BENT AND THAT I MUST HAVE HIT A POTHOLE AND I AM GOING TO HAVE TO PAY TO GET THE CAR WHEEL FIXED BECAUSE WHEN THEY SOLD ME THE VEHICLE IT WAS NOT LIKE THAT AND THAT I MUST DAMAGED THE VEHICLE. I GOT FURIOUS. THEY SOLD ME THE VEHICLE EXACTLY LIKE THAT AND NOW DID NOT WANT TO FIX THE PROBLEM. I HAVE PICTURES SHOWING HOW THEY DELIVERED THE VEHICLE TO ME THAT NIGHT. FINALLY THEY DECIDED TO FIX THE PROBLEM BUT INSTEAD OF REPLACING THE BENT WHEEL THEY SENT IT OUT AND HAD IT REPAIRED FOR $125.00. I THINK THIS IS UNACCEPTABLE. I JUST SPENT OVER $49,000 TO PURCHASE A CERTIFIED PREOWNED MASERATI AND THIS IS WHAT THIS DEALERSHIP WAS DOING. NOW THE PROBLEM IS STILL NOT FIXED. THE STEERING WHEEL STILL VIBRATES/SHAKES ON ROUGH ROADS.

I WAS DRIVING AT ABOUT 60 MPH AND HAD TO BREAK BECAUSE A VEHICLE PULLED IN FRONT OF ME. MY VEHICLE SLOWED VERY WELL BUT WHEN I EASED UP OFF THE BREAK THE VEHICLE JUST ACCELERATED ON ITS OWN AT A VERY HIGH RATE OF SPEED. I ALMOST COLLIDED WITH THE CAR IN FRONT OF ME. I BRAKED AGAIN AND THE VEHICLE SLOWED BUT WHEN I EASED UP OFF THE BRAKE THE CAR AGAIN ACCELERATED AT A HIGH RATE OF SPEED. IT DID THIS FOR ABOUT FOUR TIMES UNTIL I HAD TO PULL OVER OFF THE ROAD AND PUT THE CAR IN PARK AND WAITED FOR A WHILE BEFORE I WAS ABLE TO CONTROL THE CAR AND DRIVE HOME. I WAS DRIVING ON FM 1960/CYPRESS CREEK PARKWAY.

THE VEHICLES INFOTAINMENT CENTER WENT OUT, SEEMINGLY AFTER THE CAR BATTERY WENT DEAD AFTER SITTING AT THE AIRPORT FOR 4 DAYS. I CAN'T OPERATE ANY FUNCTIONS OF THE CAR INCLUDING RADIO, A/C, BACK UP CAMERA ECT.

BACK PASSENGER SEAT BELT WILL NOT LATCH PROPERLY, IT CLICKS IN BUT DOESNT LATCH. COMPUTER SYSTEM SHUTS OFF RANDOMLY REQUIRING THE CAR TO BE SHUT OFF, LOCKED FROM FOB AND OPENED/STARTED AGAIN. ALARM GOES OFF RANDOMLY

2011 MASERATI QP: THE BLACK PLASTIC BUTTONS AND COMPONENTS ON DASH AND PARTS OF INTERIOR HAVE BECOME VERY SOFT AND STICKY. DASHBOARD BUTTON SYMBOLS BECOME UNREADABLE AS THE PLASTIC DEGRADES AND IT IS DIFFICULT TO IDENTIFY BUTTONS. BUTTONS WILL OFTEN STICK IN THE PUSHED POSITION DUE TO "STICKY" COMPOSITION AND WILL NOT SPRING BACK TO ORIGINAL POSITION. MASERATI IS AWARE OF THE DEFECT AS IT IS MENTIONED ON SEVERAL MASERATI OWNER FORUMS. MASERATI HAS NOT OFFERED TO REPAIR OR REPLACE AND MANY DEALERS OFFER A VERY EXPENSIVE REBUILD OF THE DASH. THE INABILITY TO IDENTIFY BUTTON SYMBOLS AND THE FACT THAT BUTTONS MAY STICK IN A PUSHED POSITION IS A SAFETY HAZARD. THE DEGRADATION OF THE PLASTIC INCREASES OVER TIME BUT WAS EVIDENT IN THE FIRST YEAR OF OWNERSHIP OF THE VEHICLE.

I WAS DRIVING THIS VEHICLE IN "SPORT" MODE. I ACCELERATED FROM A STOPPED POSITION, RATHER AGGRESSIVELY TO GET UP TO SPEED (ABOUT 30-35 MPH). WHEN I TOOK MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE UNCOMMANDED. I PRESSED THE BRAKE AS HARD AS I COULD, BUT THE ENGINE REMAINED AT FULL POWER ATTEMPTING TO ACCELERATE FORWARD. I WAS NEARLY ABLE TO GET THE VEHICLE TO A COMPLETE STOP, BUT THE ENGINE OVERPOWERED ME WITH BOTH FEET STANDING ON BRAKE PEDAL. IT SHUDDERED FORWARD ABOUT 25 FEET, MOVING AT LESS THAN 5MPH, ALMOST LIKE THE ANTILOCK BRAKES WERE CAPTURING AND RELEASING, UNTIL I STRUCK A VEHICLE STOPPED AT A RED LIGHT IN FRONT OF ME. THE DISPLAY READ "SERVICE ENGINE THROTTLE CONTROL." ONCE I STRUCK THE OTHER VEHICLE, MY VEHICLE FINALLY CAME TO A COMPLETE STOP. I PUT THE CAR IN PARK, AND THE ENGINE FINALLY STOPPED REVVING. THE FLOOR MATS WERE IN THEIR PROPER PLACE, SO THEY WERE NOT A CONTRIBUTING FACTOR. THIS WAS ACTUALLY THE SECOND TIME THAT THE CAR HAD ACCELERATED ON ITS OWN, BOTH OCCURRING IN CONJUNCTION WITH AGGRESSIVE APPLICATION OF THE GAS PEDAL. THE FIRST TIME I WAS ABLE TO OVERCOME IT FAIRLY QUICKLY, AND THOUGHT IT WAS JUST AN ANOMALY. IT MAY BE IMPORTANT TO NOTE THAT THE MANUFACTURER APPROVED AND COMPLETELY REPLACED THE ENGINE CONTROL MODULE (WHICH I WAS INFORMED BY THE DEALERSHIP WAS A RARE EVENT) ONLY 2 MONTHS PRIOR TO THIS INCIDENT, DUE TO A VIRTUAL ELECTRONIC MELTDOWN WITH THE ENGINE CONTROL. BOTH UNCOMMANDED ACCELERATION EVENTS OCCURRED AFTER THIS REPLACEMENT. AFTER THE "INVESTIGATION" BY THE MANUFACTURER, THEY CLAIM THERE WAS NO PROBLEM AND ACCEPTED NO RESPONSIBILITY FOR THE INCIDENT, NOR DID THEY TAKE ANY CORRECTIVE ACTIONS TO ENSURE OUR FUTURE SAFETY. THE VEHICLE CURRENTLY HAS ABOUT 4500 MILES. I'VE HAD IT FOR JUST UNDER 1 YEAR, AND IT HAS BEEN OUT OF SERVICE NEARLY 2 FULL MOUTHS WITH THREE ELECTRONIC/ELECTRICAL PROBLEMS.

TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING SLOW SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO PARK PLACE MASERATI (2425 W NW HWY, DALLAS, TX 75220, (866) 249-2885). THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT REPLICATE THE FAILURE. THERE WERE NO FAILURE CODES FOUND. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS COMPLETED EARLIER IN THE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V173000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 176272. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.