2021 MAZDA CX-3 Complaints

The contact leased a 2021 Mazda CX-30. The contact stated that the vehicle had failed to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. The contact stated that an unauthorized independent tow company towed the vehicle to a dealer two hours away from her home and that the vehicle was stolen from the dealer's lot. A police report was filed. The contact then stated that the vehicle was recovered and returned to the same dealer. The battery was replaced, and the vehicle was towed to an auto body shop to repair the damage to the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 2,100. The VIN was not available.

Manufacturing defect in the windshield glass: distorted/warped windshield glass causing waves/ripples. Result: impaired visibility when operating vehicle and rapid eye fatigue. Google search (forums) indicates that this is a well known issue on several Mazda models. The issue presumably existed at factory. I noticed upon purchase as CPO at 6k miles. Available for inspection if needed.

The brand new vehicle was sold to me on 2/23/21 with an open safety recall. This recall was finally addressed on 5/21/21. At no time did Mazda north American operations formally notifying me of the safety record. 1) how could this happen? 2) has this shortcoming been remedied? 3) Will I receive formal notifications of future safety recalls on a timely basis?

Sudden, enexpected emergency braking when there was no vehicle or any other obstruction in front of me. Luckily, the distance between me and the car behind me was great enough to prevent me from being rear ended.

AFTER TURNING LEFT AT A SIGNALED INTERSECTION ONTO A HIGHWAY THE AUTOMATIC BRAKING ENGAGED AND THE CAR SKIDDED TO A STOP IN THE MIDDLE OF THE LANE. LUCKILY NOBODY WAS BEHIND US. THERE WAS A CAR ABOUT 4 CAR LENGTHS AHEAD THAT WAS GOING THE SAME SPEED AND WAS NOT STOPPED. I PULLED OVER AND CHECKED THE FRONT SENSOR AND NOTICED A COUPLE BLACK FLIES ON IT AND BRUSHED THEM OFF.

TL* THE CONTACT OWNS A 2021 MAZDA CX-30. THE CONTACT STATED WHILE DRIVING 3 MPH, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE LOW VOLTAGE 12-V CHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A BYSTANDER ASSISTED TO JUMP START THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COOK CHRYSLER DODGE RAM (1136 S PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 346-3786) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON FOUR TIMES AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50.