2016 MAZDA CX-3 Complaints

WHILE DRIVING ON A 4-LANE ROAD (~45 MPH), THE VEHICLE LOST ALL POWER AND DIED. THE CHECK ENGINE AND BATTERY WARNING LIGHTS CAME ON AND THE START/STOP BUTTON LIGHT TURNED RED. AFTER COASTING INTO A GAS STATION, THE CAR COULD NOT INITIALLY BE RESTARTED. IT COULD BE RESTARTED AFTER ADDING GASOLINE, ALTHOUGH THE FUEL TANK WAS NOT EMPTY WHEN THE CAR DIED. THE FUEL GAUGE SHOWED 1/8 TANK, AND 9.3 GALLONS FUEL COULD BE ADDED TO THE TANK, WHICH HAS A CAPACITY OF 11.9 GALLONS. AFTER ADDING FUEL AND RESTARTING, ALL WARNING LIGHTS WENT OFF AND THE CAR COULD BE DRIVEN NORMALLY AGAIN. THE MAZDA DEALER FOUND NO STORED ERROR CODES IN THE SYSTEM AND VERIFIED THAT THE FUEL PUMP AND GAS GAUGE WERE WORKING CORRECTLY. DEALER PERFORMED POWERTRAIN CONTROL MODULE SOFTWARE UPDATE.

THE HEADLAMPS CONTAIN AND HOLD MOISTURE CAUSING A SOFTER LIGHT AND LESS VISIBILITY. I AM AFRAID THE MOISTURE WILL CAUSE ELECTRICAL PROBLEMS IN THE FUTURE.

THE SEAT CONSTANTLY DEFLATES WHEN IT'S PUMPED UP TO THE TALLEST SETTING. DRIVER HAS TO KEEP ADJUSTING SEAT HEIGHT WHILE DRIVING. I HAVE A HEALTHY BMI AND ONLY WEIGH 150 LBS. THIS SHOULD NOT BE HAPPENING. VERY DANGEROUS, ESPECIALLY WHEN IT'S HARD TO SEE OVER THE DASH.

PASSENGER SEAT BELT RELEASED PROPELLING ME INTO THE WINDSHIELD. I'M AN AVID SEATBELT WEARER. WE WERE HIT BY ANOTHER VEHICLE THAT RAN A RED LIGHT.

VEHICLE A/C QUIT WORKING AFTER LESS THAN 3 YRS, JUST OUT OF WARRANTY NO LESS. DEALER WANTS NEARLY $2K FOR REPAIR. TURNS OUT THE CAUSE IS A DEFECTIVE PART MAZDA HAS BEEN AWARE OF SINCE 2016. I WAS NOT NOTIFIED OF THIS ISSUE. THERE ARE THREE SEPARATE TSB'S ABOUT THE ISSUE AND A MAZDA SERVICE PROGRAM (MSP 50) ALERT. TSB'S: 07-001-18-3465 07-001-18-3274B 07-004/17-3332A NHTSA #'S 10136781 10129570 10120389

WHILE DRIVING HOME AROUND 35 MPH ON A STRAIGHT ROAD WITH NO CARS, NO BUMPS IN THE ASPHALT, AND NO TREES, MY SUNROOF SUDDENLY SHATTERED. I TOOK THE CAR TO THE DEALER THIS MORNING AFTER RESEARCHING ON THE INTERNET AND FINDING RESULTS OF CLASS ACTION LAWSUITS FROM KIA AND NISSAN BASED ON THE SAME PROBLEM, AS WELL AS MAZDA FORUMS WITH CUSTOMERS COMPLAINING OF SUNROOFS SUDDENLY SHATTERING, YET I WAS TOLD THAT BECAUSE THE GLASS IS ALREADY BROKEN THERE IS NO WAY TO VISUALLY TELL IF THERE WAS AN IMPACT OR IF IT WAS DUE TO A DEFECT, AND THE COST IS ON ME. I WANT TO NOTE THIS WITH THE NHTSA SINCE THE PROBLEM IS NOT DUE TO ANYTHING I'VE DONE OR CAUSED. MY MILEAGE IS JUST OVER 16K, WHICH IS AVERAGE FOR THE PROBLEMS ONLINE THAT I'VE FOUND. A COMMON COMPLAINT IS THAT THE SUNROOF TENDS TO "BOW UP IN THE MIDDLE" WHICH IS EXACTLY WHAT HAPPENED WITH MINE - THE IMAGE INCLUDED SHOWS THIS. THE GLASS MISSING FROM THE IMAGE BROKE AWAY AS I WAS DRIVING HOME.

TL* THE CONTACT OWNS A 2016 MAZDA CX-3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR AS THE RECALL NOTICE WAS RECEIVED IN AUGUST OF 2017. THE DEALER (DAVIS GAINESVILLE MAZDA: 2600 N MAIN ST, GAINESVILLE, FL 32609) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 MAZDA CX-3. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE ILLUMINATION WHEN TURNING THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (SIL TERHAR MOTORS, 1551 US HIGHWAY 287, BROOMFIELD, CO 80020), BUT THEY WERE UNABLE TO ADJUST THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000. *TT *TR

WHILE DRIVING HOME THROUGH PITTSBURGH, PA IN ABOUT AN INCH OF SNOW I CAME TO A 90 DEGREE TURN ON A RESIDENTIAL CITY STREET. I TOOK THE TURN AT NO MORE THAN 15 MPH AND THE CAR DID NOT RESPOND TO THE TURN, INSTEAD SLIDING INTO THE CURB CAUSING DAMAGE TO THE RIGHT FRONT STEERING ASSEMBLY. THIS IS NOT AN ISOLATED INCIDENT OF THE TIRES HAVE LITTLE TO NO GRIP IN THE SNOW. PAST INCIDENTS HAVE ALL INCLUDED THE VEHICLE IN MOTION, ON A HALF INCH OR MORE OF SNOW, AND LOSING GRIP WHEN ATTEMPTING TO BRAKE OR STEER. MOST INCIDENTS HAVE OCCURRED AT SLOWER SPEEDS OF LESS THAN 25MPH. MAZDA SHOULD NOT USE THESE TIRES AS THEY POSE A SIGNIFICANT SAFETY HAZARD IN THE SNOW. THIS IS MORE SERIOUS THAN ANY OTHER VEHICLE I HAVE DRIVEN WITH ALL-SEASON TIRES AS THESE PROVIDE NO GRIP WHATSOEVER IN THE SNOW.

THE WINDSHIELD WIPER FLUID ONLY REACHES THE VERY BOTTOM PORTION OF THE FRONT WINDSHIELD. I BROUGHT INTO THE MAZDA DEALERSHIP WHERE PURCHASED AND WAS TOLD MY VEHICLE WAS OPERATING SIMILARLY TO OTHER NEW CX-3'S AND ACCORDING TO DESIGN/MANUFACTURE. I ADVISED THEM MY WINDSHIELD IS NOT BEING CLEANED AS ONE WOULD EXPECT AND IS PRESENTING A SIGNIFICANT SAFETY ISSUE. I CALLED MAZDA CUSTOMER SERVICE AND AM NOT BEING HELPED.