2013 MAZDA CX-5 Complaints

HAS TO DO WITH RECALL OF THEL LIFT GATE DAMPER RECALL 9916H. THE LIFT GATE DAMPERS WERE REPLACED BUT THE ANCHORS THEY ATTACH TO IN HATCH WERE NOT AND THEY ARE BADLY CORRODED. SAW THIS WHEN THE LIFT GATE STAYS WERE REPLACED. MAZDA SERVICE ADVISOR SAID NOT HIS PROBLEM.

CAR SOMETIMES WILL NOT TURN OFF AUXILIARY POWER WHEN PUT IN PARK AND ENGINE IS TURNED OFF. RADIO AND AUXILIARY FUNCTIONS CONTINUE TO RUN. I NEED TO START ENGINE, MOVE CAR BACK AND FORTH TWO OR MORE TIMES, PUT IN PARK AND PUSH IGNITION BUTTON AGAIN TO TOTALLY SHUT OFF POWER. THIS MAY HAPPEN SEVERAL TIMES A DAY, THEN NOT OCCUR FOR WEEKS AT A TIME. MY CAR IS ALWAYS PARKED ON A LEVEL SURFACE WHEN THIS HAPPENS, I AM POSITIVE THE CAR IS IN PARK, AND TYPE OF WEATHER DOESN'T SEEM TO BE AN ISSUE.IT SEEMS TO BE A COMMON PROBLEM WITH MAZDA VEHICLES, AND I HAVE SEEN A LOT OF POSTS ON THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM. MY MAZDA DEALER TOLD MY MECHANIC THAT THEY HAVE HAD SEVERAL CARS IN ONE WEEK COME IN WITH THIS COMPLAINT.

I HAVE HAD CONTINUOUS ISSUES WITH ALL FOUR OF MY WHEEL BEARINGS. AFTER ONE WENT BAD, I HAD TO REPLACE IT. TWO WEEKS LATER, I HAD TO REPLACE A SECOND ONE, AND THEN THE FINAL TWO WHEEL BEARINGS HAD TO BE REPLACE ONLY A WEEK AFTER THAT. UPON TAKING IT TO ONE MECHANIC, I WAS TOLD THAT THIS IS A FREQUENT PROBLEM WITH THE MAZDA CX-5, AND THEY GET A LOT OF OWNERS THAT COME IN TO REPAIR THIS ISSUE. I DID SOME RESEARCH ON MY OWN, AND REALIZED THAT WHAT THE MECHANIC HAD TOLD ME WAS TRUE. APPARENTLY, A LOT OF MAZDA OWNERS ARE HAVING THIS ISSUE. I CALLED UP AN OFFICIAL MAZDA SERVICE CENTER TO INQUIRE ABOUT THIS AND THE SERVICE TECHNICIAN HAD TOLD ME THAT THEY EVEN GET BRAND NEW CARS (CX-5) WITH LOW MILEAGE THAT ARE HAVING THE SAME PROBLEM, SO IT'S NOT A MILEAGE ISSUE. THEY'RE CONSTANTLY REPLACING THE WHEEL BEARINGS FOR THE CX-5, REGARDLESS IF THE VEHICLE HAS LOW OR HIGH MILEAGE. UNFORTUNATELY, MY CAR IS NOW OUT OF WARRANTY, SO TO REPLACE EACH WHEEL BEARING, IT HAS COST ME ABOUT $500 FOR EACH ONE. THAT IS $2000 IN REPAIRS FORA PROBLEM THAT SEEMS TO BE VERY CONSISTENT WITH A LOT CX-5 MODELS. I HAVE OWNED OTHER CARS WITH THREE TIMES THE MILEAGE WITHOUT HAVING SUCH AN ISSUE. I THINK, PERHAPS, MAZDA SHOULD LOOK INTO AS A RECURRING ISSUE ACROSS THE BOARD WITH MANY MAZDA OWNERS. THIS SOUNDS LIKE A MANUFACTURER DEFECT THAT IS OF NO FAULT TO THE OWNER. PERHAPS MAZDA SHOULD CONSIDER RELEASING A RECALL FOR THIS DEFECT.

REAR SEAT LATCHES FAILED WHEN THE VEHICLE BRAKES. SEATS WILL UNLATCH WHEN THE VEHICLE BRAKES, RENDERING THE BACK SEAT UNABLE TO BE USED FOR SAFETY CONCERNS. EDMUNDS.COM INCLUDED A COMMENT ABOUT THE REAR SEAT LATCH FAILING IN THEIR REVIEW OF THE MAZDA CX-5 2013. MAZDA SERVICE HAS INCLUDED THEIR NEED FOR REPLACEMENT ON THE ATTACHED INVOICE. I HAVE NOT REPAIRED THE LATCHES YET BECAUSE I BELIEVE THEY ARE A DEFECTIVE DEVICE AND I DO NOT WANT THEM REPLACED WITH A PART THAT MAY FAIL WHEN A PASSENGER IS RIDING IN THE REAR SEAT.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TUSTIN MAZDA (LOCATED AT 28 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

FAILURE TO START. WHEN I TOOK IT TO THE DEALERSHIP THEY SAID THE ISSUE WAS THAT I NEEDED A NEW BREAK SWITCH AND I HAD CORRODED WIRES ON THE RIGHT SIDE. I HAVE A VIDEO OF MY ISSUE. HTTPS://YOUTU.BE/DFYWAGVKAVU THE DEALERSHIP SAID THAT THESE WERE KNOWN ISSUES BUT NO RECALLS HAVE BEEN ISSUED. THE VEHICLE WAS STATIONARY AT TIME OF ISSUE. I MAY NEED TO HAVE THE DEALERSHIP RE PRINT MY INVOICE, I DIDN'T SEE IT IN MY FILES. MY VEHICLE IS A 2013 AND THIS ISSUE WAS IN 2016. WIRES SHOULD NOT BE CORRODED THIS QUICKLY, MY WARRENTY DID NOT COVER THE WIRES. THIS ISSUE SEEMS DANGEROUS TO ME.

FRONT SEAT PASSENGER'S FEET HAVE BEEN BURNED WHEN THEY ARE LIFTED OFF THE FLOOR AND TOUCH SOMETHING UNDER GLOVEBOX AREA. THIS HAS HAPPENED TO ME, WHEN I HAVE SAT IN THE PASSANGER SEAT AND OTHER PASSANGERS. THIS HAPPENS TO ONE PERSON AT A TIME, BUT HAPPENS OFTEN. I HAD THE DEALERSHIP LOOK AT IT TO SEE IF THERE WAS SOMETHING WRONG AND THEY SAID THERE IS NOT YET A FIX FOR IT. THIS AREA HEATS UP AFTER THE VEHICLE IS RUNNING A WHILE.

THE CAR RANDOMLY ACCELERATES AFTER DEPRESSING THE BRAKE. IT BUCKS, REVS, LURKS THEN STOPS. IT HAS HAPPENED ABOUT 4 TIME TO-DATE. TODAY, 6/20, I TAPPED THE CAR IN FRONT OF ME. NO DAMAGED BUT IT IS THE CLOSES TO HAVING AN ACCIDENT SINCE I NOTICED THIS ISSUE. TOOK THE VEHICLE TO PACIFICO FORD IN PA TO HAVE THE ISSUE CHECKED OUT AND THEY FOUND NOTHING. THAT WAS ON 5/23. PLAN TO TAKE IT BACK THERE AGAIN.

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO HEATER CORE REPLACEMENT ISSUES. *LD UPDATED 06/20/2017*JS

ON 2 SEPARATE OCCASIONS (5/27/2017 AND 6/15/2017) WHILE ON THE FREEWAY WHILE IN STOP & GO TRAFFIC, MY VEHICLE SUDDENLY SEEMED TO LOSE POWER, AND UNABLE TO GO MORE THAN 20 MPH. THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. BOTH TIMES I HAVE SAFELY BEEN ABLE TO MAKE IT TO THE SHOULDER. THE FIRST TIME, I HAD MY CAR TOWED TO AUTO REPAIR SHOP. THEIR $300 DIAGNOSIS REPORTED NOTHING WRONG WITH THE CAR. THE SECOND TIME, I TURNED MY CAR OFF & ON AGAIN ON THE SHOULDER. THE CHECK ENGINE LIGHT STAYED ON AND I AND WAS ABLE TO DRIVE TO MY DESTINATION. THE CHECK ENGINE IS NOW BACK OFF, BUT I HAVE DROPPED IT OFF AT THE SAME AUTO REPAIR SHOP, AND THEY ARE REPLACING AN AIR FLOW SENSOR IN HOPES THAT THIS RESOLVES THE PROBLEM. THIS WILL COST US ANOTHER $300. BOTH TIMES I HAD MY 18 MONTH OLD IN MY CAR. I AM DEEPLY CONCERNED.