2013 MAZDA CX-5 Complaints

View complaints related to 2013 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2013 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MAZDA CX-5
    - QUIENCY, IL

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, GREEN LINCOLN MAZDA, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - ENNICE, NC

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VENT FUNCTIONS FAILED FOR THE AIR CONDITIONING AND HEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,541. ..UPDATED 08/31/17 *BF HEATER CORE FAILURE AND FAULTY COOLANT. UPDATED 9/27/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - WINCHESTER, KY

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - ATLANTIC BEACH, NC

    CHECK ENGINE, TPS, AND TCS LIGHTS COME ON AND VEHICLE STARTS BUCKING AND DECELERATING. PULLED OVER, DISCONNECTED THE BATTERY. DASHBOARD LIGHTS AND BUCKING ARE GONE AT RESTART. ISSUE OCCURRED TWO MORE TIMES IN A SPAN OF A COUPLE DAYS, SO I TOOK IT TO A SHOP. P0101 AND P061B PROBLEMS PRESENT. MAF SENSOR SEEMS FINE. CONTINUES MALFUNCTIONING AFTER OIL CHANGE AND INSPECTION. TAKING TO THE DEALERSHIP FOR REFLASHING.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - ALBANY, NY

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - RESERVE, LA

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - SPRING HILL, FL

    3 TIMES SINCE PCM RECALL WAS COMPLETED- I HAVE BEEN DRIVING ON THE HIGHWAY 65MPH, SUDDENLY FEEL REDUCTION IN POWER, CHECK ENGINE LIGHT, LOW TIRE PRESSURE LIGHTS AND TRACTIONS STABILTY WARNING LIGHTS COME ON. WHEN THE CAR IS TURNED OFF, AND RESTARTED LIGHTS GO OUT EXCEPT CHECK ENGINE AND CAR DRIVES NORMAL. BY THE TIME I GET TO PEPBOYS THEY ARE UNABLE TO FIND A CAUSE AND THE CHECK ENGINE LIGHT GOES OFF.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - PALOS HILLS, IL

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER KEPT STATING THE CONTACT WOULD HAVE TO WAIT FOR THE SECOND NOTICE, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MAZDA CX-5
    - SAN ANTONIO, TX

    WHEN DRIVING APPROXIMATELY 65MPH OR SOMETIMES LESS THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. THE CAR SEEMS TO LOSE POWER AND SHUT DOWN. IT HAPPENS COUNTLESS TIME TWICE WITH MY TWO-YEAR-OLD DAUGHTER ON THE HIGHWAY. WHEN I TAKE IT TO THE MECHANIC THEY RUN DIAGNOSTICS TEST AND CAN'T PICK UP ANY CODES. BECAUSE ITS NOT DUPLICATING ANY ISSUE THEY RETURN THE CAR TO ME AFTER THEY RESET ALL THE COMPUTER. BUT THE ISSUE IS STILL NOT RESOLVED. I WOULD LOSE POWER TO THE CAR AND MY BRAKES ARE SOMETIMES NOT RESPONSIVE. I WOULD COAST WITH MY EMERGENCY LIGHT ON UNTIL I CAN STOP MY CAR. SOMETIME MY HAZARDS LIGHT WOULD FREQUENTLY FLASH AT A FAST SPEED THAN STOP. I TOOK IT TO TWO MAZDA DEALERSHIP TO SEE IF THEY CAN HAVE RESOLVED THE ISSUE BUT THEY CANNOT DUPLICATED WHAT GOING ON. I DID SOME RESEARCH ON MY OWN AND FOUND COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE I'M HAVING AND NO MECHANIC CAN FIGURE OUT THE ISSUE THIS CAR IS JUNK. THIS HAVE STARTED THE FIRST WEEK ON DEC. 2016 IT HAS BEEN IN TWO SHOP OVER THE PAST 4 MONTH. THE FIRST SHOP I TOOK IT TO HAD IT FOR A WHOLE MONTH AND THE SECOND SHOP HAD IT FOR TWO WEEK. AT ONE POINT WHEN I WAS TOLD MY CAR WAS FIX I CAME TO PICK IT UP. THE CAR WOULD NOT START AT ALL IT WAS NOT EVEN READING MY KEYS. THE CAR DOES NOT HAVE 100K MILES ON IT. I DON'T DO A LOT OF DRIVING. THIS IS HAZARDOUS

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - CORINTH, MS

    THERE WAS A RECALL ON THE LIFT GATE STAY DAMPER. RECALL WAS RECEIVED OCT. 2016 &HAS NOT BEEN REPAIRED. TUPELO MAZDA SAYS THERE'S NO PARTS FOR IT. THIS NEEDS TO BE RECTIFIED ASAP. THE RECALL SAYS THE LIFT GATE CAN FALL POTENTIALLY CAUSING INJURY, THE STAY DAMPERS ARE FAULTY.

    Source: NHTSA WEB SITE