2015 MAZDA CX-5 Complaints

View complaints related to 2015 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2015 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 MAZDA CX-5
    - GLEN BURNIE, MD

    TRANSMISSION ISSUE: I TURNED ON THE CAR IN A PARKING LOT AND TMPS AND SCSB CODE AND THE TIRE PRESSURE LIGHTS CAME ON. I HAD ABOUT 15K ON THE CAR AND IT WAS JUST A YEAR OLD AND DUE FOR IT'S SERVICE. I WROTE DOWN THE CODES AND FIGURED I WOULD TELL THE DEALERSHIP WHEN I TOOK IT IN FOR SERVICE. I DROVE A LITTLE WAYS AND STOPPED AT A LIGHT. THE CAR STARTED TO MAKE A LOUD NOISE AND SHUDDER. I DROVE THROUGH THE LIGHT AND PULLED UP TO THE STOP SIGN. THE TACHOMETER REVVED UP BUT THE CAR WOULDN'T GO ANYWHERE. I MADE IT TO THE STOP SIGN, PUT ON MY FLASHERS AND PUT THE CAR IN PARK. I TURNED IT OFF AND TURNED IT BACK ON AGAIN. I WAS ABLE TO DRIVE A FEW MORE FEET THEN AGAIN THE ENTIRE ENGINE REVVED UP AGAIN. REPEAT THIS ABOUT 6 MORE TIMES. I WAS ABLE TO MAKE IT THE MILE TO MY HOUSE DOING THE DRIVE, STOP, TURN OFF, START AGAIN AND REPEAT. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP FIXED THE CAR AND SAID IT WAS THE TRANSMISSION AND THAT MAZDA WAS ABLE TO TELL THEM HOW TO FIX IT BECAUSE THEY'D SEEN IT BEFORE AND IT WAS A A "SHIFT CONCERN AND SOFTWARE UPGRADE NEEDED." I'D REALLY LIKE TO SAVE SOMEONE ELSE FROM GOING THROUGH THIS SO I WANT TO REPORT IT. IF I'D BEEN DRIVING FASTER AND THE ENGINE SHUT DOWN LIKE THAT, I COULD HAVE HAD A SERIOUS ACCIDENT. HAS ANYONE ELSE HAD THIS PROBLEM? ALSO WHY WASN'T THIS REPORTED ON ANY OF THE CAR/DRIVER, CONSUMER REPORTS REVIEWS. THIS IS A SERIOUS ISSUE AND PEOPLE SHOULD CONSIDER IT BEFORE THEY BUY THE CAR. MAZDA SHOULD FIX THE ISSUE IN THE CX-5 SO THAT IT DOESN'T HAPPEN.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - MIAMI, FL

    . THE TIRES THAT IT HAS ARE THE ONES THAT CAME ORIGINALLY WITH THE CAR WHEN I PURCHASED BRAND NEW IN MAY 2014. THE CAR HAS ONLY 12K MILES. THE INCIDENT HAPPENED THIS LAST SUNDAY (1/10/16) AT AROUND 1:30PM. I WAS RETURNING WITH MY FAMILY FROM A SCHOOL SOCCER GAME. I WAS DRIVING ON THE I-95 AT AROUND 50MPH IN THE EXPRESS LANES. SUDDENLY WE HEARD A LOUD NOISE, WE WERE NOT SURE IF IT WAS COMING FROM THE CAR, THE RADIO, A NEARBY TRUCK OR EVEN AN APP FROM MY KIDS' TABLET. AT THE SAME TIME MY CAR STARTED LOSING TRACTION AND VIBRATES, BUT LUCKILY I WAS ABLE TO CONTROL IT AND DECELERATE CAREFULLY. I WAS ABLE TO STOP IN ONE THE SIDES OF THE HIGHWAY, AND THEN I EXITED THE CAR AND TOOK A LOOK OF WHAT HAPPENED. AND THEN IT WAS WHEN I DISCOVERED THE SCARY SITUATION. THE PASSENGER REAR TIRE (YOKOHAMA GEOLANDAR G91) WAS COMPLETELY DESTROYED AS SHOWN IN THE PHOTO THAT I SENT YOU. THAT HAPPENED WITHOUT CAUSE. THERE WAS NOT ANY DEBRIS OR ANYTHING IN THE HIGHWAY AND THE ROAD WAS CLEAR. THE WEATHER WAS NICE TOO, IT HAD BEEN RAINING A FEW MINUTES BEFORE, BUT IT WAS CLEAR AT THE TIME OF THE ACCIDENT. AFTER I SAW THE TIRE, I REALIZED OF THE LUCKY THAT WE WERE

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - WATERVILLE, ME

    I STARTED THE CAR AND WENT INSIDE OF THE HOUSE AND FORGOT THE KEYS AND WENT SHOPPING, WHEN I CAME OUT THE CAR WOULDN'T START BECAUSE I DIDN'T HAVE THE KEYS. WHY WOULD THE CAR RUN WITH OUT THE KEYS? IS THIS A DEFECT?

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - SAINT PAUL, MN

    ON OCTOBER 6, 2015, I WAS TRAVELING ON I-70 IN SOUTHERN UTAH WHEN THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS A YOKOHAMA GEOLANDER G91, DOT FDF5 PC50814, SIZE P225/65R17/60H. THIS TIRE WAS ON MY 2015 MAZDA CX5 WHEN I PURCHASED IT IN LATE AUGUST 2014. IT HAD 10559 MILES ON IT. ROAD CONDITIONS AT THE TIME OF THE BLOW OUT WERE EXCELLENT AND THE ROAD WAS VERY SMOOTH AS IT HAD BEEN RECENTLY PAVED. THE TIRE WAS IN 3 PIECES, THE TWO SIDE WALLS AND THE BOTTOM TREAD. THERE WAS NO EVIDENCE OF PUNCTURE. THE GENTLEMAN WHO ASSISTED IN CHANGING THE TIRE SAID HE WAS FREQUENTLY CALLED TO THAT AREA FOR FLAT TIRE ASSISTANCE, BUT HE HAD NEVER SEEN ANYTHING QUITE LIKE THIS SEPARATION OF THE SIDEWALLS FROM THE TREAD. IT SEEMS THIS IS A FAIRLY COMMON PROBLEM WITH YOKOHAMA TIRES FROM MY READING OF OTHER COMPLAINTS.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - ALBANY, NY

    I BOUGHT THIS CAR NEW IN MAY. WITHIN THE FIRST MONTH, THE CAR WOULDN'T START I BOUGHT THE CAR IN TO THE DEALER AND THEY REPLACED THE BATTERIES ON THE FOBS. LAST WEEK, I NOTICED THE DRIVER'S SIDE WINDOW TRIM FRONT AND BACK DOORS WAS MELTING. I CALLED THE DEALER, BOUGHT IT IN AND THEY TOOK PICS, SAID THEY WOULD CONTACT MAZDA REP AND SENT ME HOME. ON SATURDAY, I DROVE TO A STORE APPROX. 10 MILES AWAY AND WHEN LEAVING FOR HOME, MY CAR WOULDN'T START AGAIN. I FINALLY GOT IT STARTED AFTER MULTIPLE TRIES. WHILE DRIVING HOME I NOTICED THE BLIND SPOT MONITORING ON THE DRIVERS SIDE WAS FLASHING AND THERE WERE NO CARS NEXT TO ME. I LEFT THE CAR PARKED FOR THE REST OF THE WEEKEND BUT ON SUNDAY NOTICED THE MELTED SPOTS WERE WORSE. I CONTACTED THE DEALER ON MONDAY AND BROUGHT IT IN. THEY ARE SAYING SOMETHING ON OUR HOUSE OR AROUND IT IS CAUSING THE MELTING, HOWEVER, MY WIFE PARKS HER 2015 HONDA CR-V NEXT TO MINE AND THERE IS NO MELTING HAPPENING TO HER CAR. ALL THE OTHER VEHICLES OWNED AND PARKED IN THE SAME DRIVEWAY FOR THE PAST 15 YEARS DO NOT HAVE THIS ISSUE. I ALSO SUBMITTED THIS INFO TO MAZDAUSA.COM BUT HAVE NOT HEARD BACK.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - NAPLES, FL

    SEVERAL TIMES NOW, AFTER SHUTTING THE VEHICLE OFF, EXITING AND UPON RE-ENTRY ON THE DRIVERS SIDE, I HAVE FOUND THE DRIVERS SEAT COMPLETELY RECLINED ALL THE WAY BACK. I BOUGHT THE VEHICLE BRAND NEW WITH 6 MILES ON IT IN ILLINOIS MAY OF 2014, AND THE FIRST INCIDENT OCCURRED WHEN WE HAD LESS THAN 600 MILES ON IT. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THEY "COULD NOT REPLICATE IT". THIS HAPPENED A FEW TIMES, THEN NOTHING. I DROVE THE CAR TO FLORIDA, AND HAD THE SAME ISSUE WHEN I CAME OUT TO THE CAR THE NEXT MORNING AND THE SEAT WAS RECLINED ALL THE WAY BACK. I TOOK IT TO THE MAZDA DEALERSHIP DOWN THERE AND WAS TOLD THE SAME THING, THAT "THEY COULD NOT FIND ANYTHING WRONG, AND COULD NOT GET IT TO DUPLICATE". I WAS DETAILING MY CAR THIS PAST WEEKEND, SITTING IN THE DRIVERS SEAT WITH THE CAR OFF. I WAS CLEANING THE WINDSHIELD AND HAD NO IDEA THAT THE SEAT HAD COMPLETELY RECLINED WHILE I WAS SITTING IN IT! MY LEG WAS NO WHERE NEAR THE SIDE WHERE THE ADJUSTMENTS ARE. SCARY THAT I DIDN'T EVEN HEAR THE MOTOR SOUND AS IT RECLINED AND IT WAS ALL THE WAY BACK. I AM SHORT AND HAVE NOTICED THAT WHEN I EXIT OUT THE DRIVERS SIDE, IT SEEMS THE EDGE OF THE DRIVERS SEAT PUSHES DOWN ON THE CONTROLS OR SOMETHING, BECAUSE I CAN HEAR IT CLICK, ALTHOUGH I DON'T SEE THE SEAT MOVE. I THINK IT'S POOR PLACEMENT OF THE MOTOR INSIDE THE DRIVERS SEAT. THIS COULD POSE A POTENTIAL HAZARD IF ONE WAS DRIVING. I SAW THERE WAS A COMPLAINT FROM ONE OTHER CONSUMER THAT WAS DRIVING WHEN THEIR SEAT FOLDED FORWARD. THIS SHOULD BE LOOKED INTO!

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - MT PLEASANT, WI

    DRIVING ON HWY 41 GOING SOUTH FROM RACINE INTO CHICAGO AREA LATE MORNING, MY SON IN LAW WAS DRIVING GOING ABOUT 55. ALL THE LIGHTS ON THE DASH WENT ON! EVERY SINGLE ONE WAS LIT UP SO HE PULLED TO THE SIDE OF THE ROAD AND THE CAR WOULD NOT SHUT OFF, THE ELECTRICAL SYSTEM WAS JUST FROZEN, THINGS THAT WERE ON STAYED ON AND THE THINGS THAT HAD BEEN OFF WOULD NOT GO ON. AFTER APPROXIMATELY 30 OF SITTING AT THE SIDE OF THE ROAD WAITING FOR ASSISTANCE (IT WAS OVER 90 DEGREES THAT DAY) I WAS FINALLY ABLE TO SHUT THE CAR OFF. AFTER CONSULTING WITH A MECHANIC VIA PHONE I STARTED THE CAR. IT STARTED RIGHT UP AND THE ONLY LIGHT ON WAS CHECK ENGINE. WE DROVE TO OUR DESTINATION, PARKED THE CAR FOR THE NIGHT AND THE NEXT MORNING IT WAS LIKE NOTHING EVER HAPPENED. NO CHECK ENGINE LIGHT, NOT A SIGN OF TROUBLE. WE DROVE HOME WITH NO ISSUE. I FOUND SOMEONE ELSE WITH THE SAME ISSUE ON THIS WEBSITE AND TOOK THAT INFORMATION TO THE DEALERSHIP. THEY FOUND THAT THE GROUND WIRE IN THE FRONT HAD BEEN PAINTED OVER AT THE FACTORY RESULTING IN A FAULTY CONNECTION.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - WARRENTON, VA

    CATASTROPHIC FAILURE OF YOKOHAMA GEOLANDAR G91A, P225 65/R17, D.O.T. FDF5-PC51414 OEM TIRE: ON JULY 6, 2015 AT APPROXIMATELY 12:30PM EST, MY DAUGHTER WHILE DRIVING OUR 2015 MAZDA CX-5, EXPERIENCED A CATASTROPHIC TIRE FAILURE. THE MAZDA CX-5 IS EQUIPPED WITH OEM YOKOHAMA GEOLANDAR G91A, P225 65/R17, D.O.T. FDF5-PC51414. SHE WAS DRIVING AT NORMAL HIGHWAY SPEED (55 MPH) EASTBOUND ON ROUTE 66, NEAR EXIT 53, AND DESCRIBES HEARING THUMPING NOISES COMING FROM THE REAR OF THE CAR. THE CAR BEGAN TO SHAKE AND WHILE SHE WAS MAKING AN EMERGENCY EXIT FROM THE ROADWAY TO THE SHOULDER, SHE HEARD A LOUD BANG. STATE POLICE WERE NOTIFIED AND THEY SENT A COURTESY AAA PATROL TO ASSIST. THE MAZDA CX-5 IS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM AND THERE WAS NO INDICATION OF A PROBLEM PRIOR TO THE INCIDENT. THE TREAD OF THE REAR PASSENGER SIDE YOKOHAMA GEOLANDAR OEM TIRE COMPLETELY SEPARATED FROM THE SIDEWALLS AND WAS LAYING ON THE ROADWAY. THERE IS MINOR DAMAGE TO THE REAR PASSENGER WHEEL WELL. I PURCHASED THE 2015 MAZDA CX-5 NEW IN JUNE OF 2014. THE CAR AND OEM TIRES HAD 8,000 MILES WHEN THE INCIDENT OCCURRED.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - STANWOOD, MI

    2015 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONING CONDENSER ISSUES. *SMD THE CONSUMER WAS INFORMED THE AIR CONDENSER HAD BEEN HIT BY A STONE, CAUSED A HOLE TO FORM WHICH RESULTED IN FREON LEAKING OUT. *JB

    Source: CONSUMER LETTER
  • 2015 MAZDA CX-5
    - LEBANON, PA

    CAR SAT FOR APPROX 4 HOURS WHILE VISITING RELATIVES, ON MY HOME I NOTICED A CRACK APPROX 8-10" LONG IN THE MIDDLE OF THE WINDSHIELD, FROM THE BASE UNDER THE WIPERS UP TOWARDS THE MIDDLE OF THE WINDSHIELD CURVING TOWARDS THE DRIVERS SIDE AT ALMOST A 90 DEGREE ANGLE AT THE END. THERE ARE NO MARKS THAT LOOK LIKE ANYTHING HIT THE WINDSHIELD, IT'S A STRAIGHT CLEAN CRACK. I'M HOPING THE DEALER WILL COVER IT BUT FROM WHAT I'VE READ IT DOESN'T LOOK GOOD. I WOULD THINK THERE SHOULD BE A RECALL ON THE WINDSHIELDS, IF THEY ARE CRACKING LIKE THIS FOR NO APPARENT REASON, OR BECAUSE OF WEATHER CHANGES, OR BECAUSE YOU'RE WASHING YOUR CAR ON A HOT DAY, I CAN ONLY IMAGINE WHAT WOULD HAPPEN TO THEM IF THE CARS ARE ACTUALLY IN AN ACCIDENT, THEY WOULD NEVER WITHSTAND THE IMPACT AND SHATTER TO A MILLION PIECES! HOW SAFE IS THAT? THE SHOULD DEFINITELY BE RECALLED AND REPLACED WITH BETTER MADE WINDSHIELDS. *TR

    Source: NHTSA WEB SITE