2013 MAZDA CX-5 Complaints

ENGINE LIGHT, DIAGNOSTIC CODE INDICATES HEATER CORE PROBLEM. SYSTEM HAS BEEN FLUSHED AT LEAST 2 TIMES AND PROBLEM STILL REOCCURS WITHIN A WEEK. IT HAS BEEN A COMMUTING INCONVENIENCE AND MY WIFE IS FEARFUL OF DRIVING THE CAR WITH THE ENGINE LIGHT ON.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL OF MY MAZDA CX5 IN OCTOBER 2016. IT IS RECALL 9916H LIFT GATE STAY DAMPER CONCERN. I HAVE BEEN CALLING THE MAZDA AT THE AVENUES , JACKSONVILLE, FL, TO GET IT FIXED SINCE OCTOBER. AS OF JANUARY 7, THERE ARE STILL NO PARTS AND THEY DON'T KNOW WHEN THEY WILL GET PARTS.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,835. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SINCE LAST RECALL REPAIR MY CX-5 IS EXPERIENCING MAJOR PROBLEMS. IT WILL RANDOMLY NOT START. I GET IN AND DEPRESS BRAKE PEDAL, BUT START BUTTON WILL NOT LIGHT GREEN AND CAR WON'T START, EVEN AFTER CHANGING BATTERY IN KEY FOB. THE DASHBOARD LIGHTS (ALL OF THEM) WILL COME ON AND FLASH, THEN GO AWAY. THE OTHER ISSUE IS THAT THE TRANSMISSION WILL NOT ENGAGE AFTER CAR HAS STARTED. CAR IS STARTED AND IN PARK. I DEPRESS THE BRAKE AND TRY TO PUT THE CAR INTO GEAR (DRIVE) BUT THE SHIFTER REFUSES TO MOVE AT ALL. PUMPING THE BRAKE DOES NOT WORK, DEPRESSING THE BRAKE ALL THE WAY TO THE FLOOR DOES NOT WORK. THERE IS NOT A PARTICULAR SEQUENCE OF ACTIONS THAT WILL GET THE CAR TO GO INTO GEAR. THE ONLY REMEDY I HAVE FOUND IS TO TURN THE CAR OFF AND LET IT SIT FOR AN EXTENDED PERIOD OF TIME. WHEN DRIVING THE CAR AFTER THIS HAS HAPPENED, IF I USE REVERSE AND THEN PUT IT INTO DRIVE, THE CAR JUMPS FORWARD WITHOUT MY FOOT BEING ON THE GAS PEDAL AND THEN THE LIGHTS ON THE DASHBOARD FOR TIRE AND TCS COME ON.

MAZDA CX 5 2013, HAS INTERMITTENT LOSS OF POWER. MOST NOTICEABLE WHEN TRYING TO CROSS THE HIGHWAY &/OR MERGE INTO TRAFFIC.(SCARY) TOOK IT IN FOR MAZDA RECALL 8915K PCM, THIS DID NOT FIX THE ISSUE. MAZDA SERVICE TECH HAD SAME ISSUE. (NOTE I TOOK IT TO A LOCAL ASE CERTIFIED SHOP WHERE IT DID THE SAME THING PRIOR TO TAKING TO MAZDA--WHICH IS WHY I TOOK IT TO THE DEALER). SO NO SOLUTION AND NOT SAFE TO DRIVE.

FOR THE PAST 5 MONTHS MY CAR WILL APPEAR TO HAVE SHUT DOWN WHILE DRIVING. I WAS DRIVING ON CITY STREETS GOING ABOUT 15 - 45 MPH. I WORK FROM HOME OR GO TO THE OFFICE TWICE A WEEK. I DRIVE MY KIDS TO SCHOOL DURING THE WEEK. I DON'T DO MUCH COMMUTING. ALL ELECTRICAL COMPONENTS SHUT DOWN THEN REBOOT WITHIN SECONDS, AND THE CAR MAKES BEEPING SOUNDS LIKE I JUST STARTED THE CAR. THE CAR WILL NOT STOP OR SLOW DOWN, BUT IF I COME TO A COMPLETE STOP AT A LIGHT, THE CAR WILL BE VERY SLOW TO ACCELERATE BUT I CAN GET IT BACK UP TO THE SPEED LIMIT AFTER A VERY SLOW START. I HAVE CALLED AAA ON ONE OCCASION AND TOOK IT TO A SHOP ON ANOTHER OCCASION. THEY BOTH SAY IT IS BATTERY RELATED DUE TO THE WRONG BATTER BEING INSTALLED BUT IT IS THE BATTERY SIZE IN THE SYSTEM OF AN ORIELYS AUTO PARTS STORE. EVERY TIME I REPLACE THE BATTERY AND THE ISSUE APPEARS TO GO AWAY FOR A COUPLE WEEKS TO A MONTH. THE LAST BATTERY REPLACEMENT I PURCHASED A STRONGER BATTER THAN IN THEIR SYSTEM AS PER THE ADVISEMENT FROM THE AUTO SHOP. IT SEEMED TO FIX IT AGAIN BUT AFTER A MONTH THE CAR DID THE SAME THING. *TR

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE DRIVING 20 MPH IN TRAFFIC, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

I WAS ON THE HIGHWAY AND HAD TO SLOW DOWN DUE TO TRAFFIC. WHEN CAR SLOWED DOWN TO 15KM/HR, IT SUDDENLY/VIOLENTLY STOPPED AS IF SOMEONE HIT ME FROM BEHIND. AFTER STOPPING, I APPLIED GAS AGAIN, BUT CAR WAS VERY SLUGGISH AND NEVER CHANGED GEARS (FELT LIKE I WAS TRYING TO ACCELERATE STARTING WITH THE 6TH GEAR - I WAS IN "D"). EVERY TIME I LET GO OF GAS PEDDLE, IT WOULD INSTANTLY JERK THE CAR TO A STOP. FEELS EXACTLY LIKE A MANUAL TRANSMISSION WHEN YOU ARE IN FIRST GEAR AND DON'T GIVE ENOUGH GAS AND SUDDENLY LET GO OF YOUR CLUTCH - THE ENGINE SLAMS SHUT. NO ENGINE OR TRANSMISSION LIGHT WAS INDICATED ON THE DASH. THE CAR CAN TURN ON/OFF WITHOUT PROBLEMS. I HAD THE CAR TOWED TO MAZDA. TOOK THEM 1 WEEK TO DETERMINE AND FIX THE CAR: THEY REPLACED THE WHOLE TRANSMISSION (UNDER WARRANTY). I ONLY HAVE 38000 MILES ON THE CAR. THE INVOICE SAYS: K0101XRX TRANSMISSION COMPLETE, R&R (0000-23-ATF-FZ 6SP.A/T FL, FW7A-03-000R-V0 T/MISSION). MAZDA TOLD ME THAT THERE IS NO CURRENT RECALL FOR THIS. THIS WAS EXTREMELY DANGEROUS ON THE HIGHWAY!! THANKFULLY I WAS ALREADY ON THE SLOW LANE DUE TO THE TRAFFIC... THIS WAS ON A 5 LANE HIGHWAY! IF I WAS ON THE FAST LANE, IT WOULD BE A FATAL ACCIDENT!!!

DOOR LOCKS FAILING. PASSENGER SIDE DOOR LOCK HAS FAILED TWICE: ONCE DUE TO LOCK ARM MISALIGNED AND NOW HAS JUST FAILED AGAIN. THE REAR HATCH HAS FAILED FOUR TIMES WITHIN MONTH. HAVE HAD DEALER REPLACE DOOR LOCK, BATTERY AND REAR CONTROL BOARD. THE ONLY WAY TO GET INTO HATCH IS WITH FOB, AS THERE IS NO KEY SLOT SO UNABLE TO OPEN REAR HATCH. THE CAR IS IN FLORIDA AND IS PARKED OUTSIDE.