2016 MAZDA CX-5 Complaints

The contact owns a 2016 Mazda CX-5. The contact stated while driving 20 MPH, there was an abnormally loud chirping and squeaking noise coming from the driver’s side front wheel. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate or diagnose the cause for the failure. The contact was concerned that the failure was related to the suspension. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

While driving on a remote highway the seat heating was on on both the driver and passenger seat. After a while it felt way ti hot and smelled like something burning and found the passenger jacket (that was taken off and left behind his back to be extensively burnt. We stopped and checked the seat. We found a big hole and the seat was damaged as well as the 300 dls coat. Plus the risk of having burns I. The passenger back, which was only protected by the cost and other layers of clothing

The contact owns a 2016 Mazda CX-5. The contact stated that while driving at an undisclosed speed, squeaking noises were heard. The brake warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed that both the rear brake pads were worn down to 20% and needed replacement. The mechanic informed the contact there was TSB 04-004/19 and 04-005/20 related to the failure and referred the contact to a dealer. The vehicle was taken to the dealer and diagnosed that both the rear brake pads needed to be replaced from normal wear and tear; however, the vehicle was not under warranty. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact to schedule an appointment with a dealer for diagnosis. The failure mileage was approximately 22,000.

I received a notice from NHTSA (Campaign No. 20V-063) in May 2020 regarding a recall on daytime running lights due a problem with flickering or not lighting at all. A local dealership changed the lights in September 2020 at no charge to me. Now in September 2021 I see that the passenger side DRL is flickering constantly.

I was driving down the highway when my moonroof suddenly and unexpectedly “exploded.” I quickly came to the conclusion that it didn’t happen due to an external cause; I hadn’t gone under an overpass and there weren’t any other vehicles nearby that could have caused an object to hit my car. The weather had been clear that day, and my car had been parked in the shade prior to this happening. When I got to my destination a few minutes later, I could see the glass had broken outward.

We are having a consistent issue with our son kicking the harness release button located by his feet in the car seat. On numerous occasions we have gone to retrieve him from the seat and the harness is completely loose by kicking and releasing the trigger. This is very VERY unsafe. We have been in contact with the manufacturer via email and they have not responded to our request to remedy the situation. They advised that he may have outgrown the car seat, however he is 8 lbs under the weight limit. Additionally, the warning label on the seat says that they have not outgrown the seat until their head reaches the top of the headrest. He has come nowhere close to reaching this size. Britax offered to exchange the seat. Car seat has been replaced with another brand.

LED daytime running lights (DRLs) failing while driving. Recall don for similar vehicles (4320A recall). This could impact the ability for pedestrians or nearby vehicles to see the SUV, particularly in low-light conditions when the low- or high-beam headlights aren't in use.

LED daytime running lights. 1 is sporadic/ flickering, and the other one is now out/ inoperable, soon the flickering one will go also. Making the vehicle harder to see by other drivers. Mazda has a recall # 4320A but my vin# is excluded? I have the same parts/ model #s as the recall! An extension of the recall, out to include my vin# would be appropriate.

My problem is with the keyless start system. The problem is that if I forget to push the start button to shut down the vehicle and open the door and leave the automobile and shut the door with the key in my possession the auto will keep running until it runs out of fuel. Wouldn't it make more sense for the vehicle to shut down after 3 minutes if the key is not present. As you know people have died from carbon monoxide poisoning by parking in their garage and forgetting to shut down the vehicle and the vehicle keeps running and filling their homes with carbon monoxide. This happened to a older couple in Sarasota Florida with a new car that they just purchased and were not familiar with the starting system. Just wanted to know just how many people have to die before something is done about this problem. I asked my Mazda dealer and they told me that the vehicle will run until out of fuel and basically said that I was stupid for being concerned.

The contact owns a 2016 Mazda CX-5. The contact received notification of NHTSA campaign number: 20V063000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact called the local dealer several times and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.