2016 MAZDA CX-5 Complaints

THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM) OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS SHORT IN THE WIRING HARNESS AND THE MODULE NEEDED TO BE REPLACED. ADDITIONALLY, WHILE THE MECHANIC WAS WORKING ON VEHICLE, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.

I WAS DRIVING ON THE INTERSTATE WITH MY HUSBAND AND OUR SUNROOF GLASS SPONTANEOUSLY SHATTERED. WE JUST HEARD A REALLY LOUD BANG AND ALL OF THE SUDDEN, WE COULD HEAR THE WIND BLOWING AND OUR SUNROOF COVER WAS BEING FORCED OPEN. WE STOPPED IMMEDIATELY AND FOUND OUR SUNROOF BROKEN TO PIECES. AT THE TIME OF THE INCIDENT, THE WEATHER WAS SUNNY/CLOUDY AND IN THE 60S. THERE WAS NO BRIDGE OR OVERHEAD PASS, NO BIG TRUCKS DRIVING NEARBY US. THE ENVIRONMENT OUTSIDE WAS FLAT, DRY LANDS.

I WAS DRIVING AND WAS APPROACHING A STOP SIGN SO I PRESSED BRAKE TO COME TO A STOP. WHILE I WAS PRESSING THE BRAKE, THE CAR SUDDENLY REVVED UP AND LURCHED FORWARD. I HAD TO SWITCH THE CAR TO NEUTRAL GEAR TO STOP AND THEN BACK UP OUT OF THE WAY OF ONCOMING TRAFFIC.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO MOVE. THE BRAKE AND PARKING BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED JEFF WYLER EASTGATE MAZDA (1117 OH-32, BATAVIA, OH 45103, (513)752-3447) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WALSER MAZDA BURNSVILLE SERVICE (14720 BUCK HILL RD, BURNSVILLE, MN 55306; (952) 892-9850) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS ONLY 29,370 MILES DRIVEN. THE RIGHT REAR BRAKE LINING HAS UNDUE WEAR AT 3 MM. THE LEFT REAR BRAKE LINING MEASURES 5-6 MM. DURING ROUTINE SERVICING THE MAZDA TECHNICIAN DISCOVERED ABNORMAL BRAKE WEAR. MAZDA DEALERSHIP RECOMMENDS REPLACEMENT OF BOTH REAR CALIPERS. MAZDA CORPORATION IS UNWILLING TO HELP. IT APPEARS MAXDA CX-5 IS HAVING PROBLEMS WITH THEIR EPB AND IS UNWILLING TO ADMIT IT.

MAZDA IS NOT FIXING A KNOWN ISSUE FROM A RECALL ISSUED A YEAR AGO FOR DAYTIME RUNNING LIGHTS. FEB 06,2020 MANUFACTURER RECALL NUMBER4320A NHTSA RECALL NUMBER20V-063 ONE OF MY DRLS HAS BEEN BURNED OUT FOR OVER A YEAR. MAZDA SAYS THEY DON'T HAVE PARTS AVAILABLE TO PERFORM THE RECALL. IT HAS BEEN OVER A YEAR. FURTHERMORE, THE DEALER WILL NOT PROMISE TO PRIORITIZE FIXING ISSUES ON CARS WHERE THE LIGHTS ALREADY BROKEN, WHEN THE PARTS BECOME AVAILABLE, WHICH MEANS OWNERS WITH WORKING LIGHTS MAY GET THEIR RECALL REPAIR BEFORE I DO, WHICH IS CERTAINLY A SAFETY ISSUE. WHAT CAN I DO??

VEHICLE MAKING FRONT END NOISE. MAZDA OCALA CHARGED $100 TO DIAGNOSE, TIGHTEN PARTS, QUOTED $845 FOR ADDITIONAL WORK RECOMMENDED BY A SERVICE NOTICE. SIMILAR TO RECALL 16V-203. MAZDA 800-222-5500 STATES VIN NOT INCLUDED IN RECALL, VEHICLE OUTSIDE OF WARRANTY, SUGGESTS TAKING IT TO ANOTHER MECHANIC.

THE ELECTRONIC PARKING BRAKE ON MY 2016 MAZDA CX-5 STARTED ACTING STRANGE A FEW WEEKS AGO. AT FIRST IT WOULD NOT DISENGAGE AFTER STARTING THE CAR, BUT WOULD DO SO AFTER A COUPLE OF RESTARTS. THEN IT STARTED ENGAGING SLIGHTLY WHILE DRIVING, WITH NO INDICATIONS. STOPPING AND RESTARTING THE ENGINE A FEW TIMES WOULD USUALLY RELEASE IT. A COUPLE OF DAYS AGO THIS HAPPENED AND THE BRAKE WOULD NOT DISENGAGE AFTER SEVERAL RESTARTS AND I WAS GOING TO CALL A TOW TRUCK. IT DISENGAGED AFTER ABOUT 30 MINUTES. AS I UNDERSTAND IT MAZDA KNOWS THAT THE REAR CALIPER IS DEFECTIVE (SEE TECHNICAL SERVICE BULLETIN R052/16C). THIS SHOULD BE A RECALL ITEM BECAUSE THIS IS NOT SAFE.