2014 MAZDA CX-5 Complaints
View complaints related to 2014 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MAZDA CX-5- FLORENCE, MT
IF ANYONE HAS EXPERIENCED THE GEAR SHIFTER ISSUE WITH THEIR 2014 MAZDA CX-5, PLEASE CALL MAZDA DIRECTLY AND MAKE A COMPLAINT. THE VEHICLE DOES NOT POWER OFF WHEN YOU PUT IT IN PARK. THE CAR THINKS IT IS STILL IN DRIVE, THEREFORE ACCESSORY POWER STAYS ON AND THUS CAUSING THE BATTERY TO DIE WHEN YOU DON'T REALIZE THAT THE CAR WAS STILL IN THE WHOLE TIME. IF ENOUGH PEOPLE REACT/MAKE COMPLAINTS THEN MAYBE WE CAN GET THIS ISSUE IN FOR A RECALL. IF YOU'VE ALREADY PAID FOR IT TO BE FIXED OUT OF POCKET THEN YOU COULD GET REIMBURSED IF IT DOES GET RECALLED. SO PLEASE CALL. THIS IS THE MAZDA CUSTOMER SERVICE NUMBER. 800-222-5500. NO ONE SHOULD HAVE TO PAY FOR AN ISSUE THAT ISNT THEIR FAULT.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- MT VERNON, NY
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE VEHICLE ROLLED BACKWARDS AND WOULD NOT DRIVE FORWARD. ALSO, THE VEHICLE WOULD NOT SHUT OFF WHEN THE ENGINE POWER BUTTON WAS PRESSED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KOEPPEL MAZDA, 7712 NORTHERN BLVD, QUEENS, NY) WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS FAULTY. THE SHIFTER WAS REPLACED, BUT THE CONTACT STILL EXPERIENCED FAILURES WITH THE VEHICLE POWERING OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,762. *DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- MOUNT VERNON, NY
VEHICLE WAS PUT INTO DRIVE & IT WOULD NOT MOVE FORWARD 03/20/2018 AND IT ROLLED BACKWARDS. ALSO UNABLE TO SHUT VEHICLE OFF ONCE IT IS PARKED. CONTINUOUS ISSUES TO TURN THE VEHICLE OFF ONCE IT IS PARKED. LIGHTS STAYS ON THE DASHBOARD & RADIO CONTINUE TO PLAY MUSIC. I HAVE BEEN HAVING ISSUES FOR TWO YEARS NOW TURNING THE VEHICLE OFF AND MAZDA IS NOW TELLING ME THAT IT IS BECAUSE OF MY PHONE CHARGER IS WRAPPED AROUND THE GEAR STICK WHY IT WILL NOT GO INTO PARK AND THE ISSUE IS THE VEHICLE CONTINUOUSLY HAVING ISSUES TO TURNING OFF.. I HAVE A VIDEO RECORDING OF THE CHARGER WRAPPED AROUND THE GEAR STICK AND THE VEHICLE PUT INTO PARK WITH NO ISSUES. I ALSO BOUGHT THE PHONE CHARGER LONG AFTER THIS ISSUE STARTED. THEY CHANGED THE SHIFTER 03/2018 BECAUSE IT WAS NO GOOD AND THEY CHARGED ME FOR AN ITEM THEY ARE AWARE OF HAS ISSUES. I HAD TO GOOGLE HOW TO TURN MY VEHICLE OFF 11/27/2018.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- AUSTIN, TX
PRESSING THE PUSH-START BUTTON DOES NOT SHUT OFF VEHICLE. CAR IS IN PARK. HAVE HAD TO WALK AWAY WITH CAR STILL "ON", DRAINING THE BATTERY.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- BURBANK, CA
WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN MAYBE IT WILL CUT OFFCOMPLETELY. SOMETIMES IT TAKES ME UP TO 10 MINUTES AND 8-10 TRIES OF MOVING MY CAR OUT OF PARK AND BACK TO PARK AND MOVE THE GEAR SHIFT LEFT AND RIGHT TO GET MY CAR TO SHUT OFF COMPLETELY. I KNOW THE PROBLEM IS THE GEAR SHIFTER. THERE IS A SENSOR THAT TELLS IT WHEN IT'S IN PARK, AND IN MY CAR IT STOPPED WORKING. THERE SHOULD HAVE BEEN A RE-CALL BECAUSE ACCORDING TO SEVERAL FORUMS THERE HAVE BEEN MANY COMPLAINTS REGARDING THIS SPECIFIC ISSUE WITH THIS MAZDA CX-5 MAKE AND MODEL.
Source: NHTSA WEB SITE -
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2014 MAZDA CX-5- RIVERVIEW, FL
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KUHN MAZDA (813-872-4841, LOCATED AT 3900 W KENNEDY BLVD, TAMPA, FL 33609), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- PHILADELPHIA, PA
WILL NOT SHUT DOWN WHEN IGNITION IS SHUT OFF HAVE TO MAKE SEVERAL ATTEMPS AT REATARTING TO SHUT DOWN AND REMOTE DOES NOT REACT PROPPERLY IN OPENING AND CLOSING ON GOING KNOW FOR 6 MONTHS TODAYS DATE 10-04-18 CAR IS PARKED
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- EULESS, TX
I HEAR SQUEAKING AT MY REAR DRIVER'S TIRE AS IF THE STRUT OR SUSPENSION IS IMPAIRED...I HEAR IT MOST PROFOUNDLY WHEN IT IS DAMP OR RAINY OUTSIDE WHILE IN MOTION. THIS HAS BEEN ONGOING SINCE FEBRUARY THIS YEAR. TODAY, 9/29 I TOOK IT TO MY HOME DEALERSHIP HILEY MAZDA IN HURST, TX...THEY MENTIONED SOMETHING ABOUT A BUSH WITHIN THE STRUTS THAT CAN GET LOOSE AND JUST NEEDS TIGHTENING. BUT, THEY WOULD HAVE TO ACCESS IT STARTING AT $120.00...WHICH I DIDN'T HAVE AS A FULLTIME STUDENT AND WORKING FULLTIME. YET, AT THE SAME TIME WHEN IT SQUEAKS, AS METAL RUBBING AGAINST METAL...IT VIBRATES AT STEERING AS IF I MAY LOOSE CONTROL OF MY VEHICLE. CAN SOMEONE PLEASE CHECK INTO THIS COMPLAINT IF THIS SHOULD COINCIDE WITH OTHER VEHICLES OF THE SAME ONLINE WITH NHTSA. BECAUSE, I HAD PURCHASED MY VEHICLE IN LATE APRIL 2016, I THOUGHT THAT MY COMPLAINT FELL IN LINE WITH RECALL ID 243197 IN 05/10/2016. WAS MY VEHICLE CALLED IN FOR THIS RECALL PRIOR TO MY PURCHASE? BECAUSE THE ONLY RECALL I AM COGNIZANT OF ACTING UPON IS THE LIFTGATE STAY DAMPER CONCERN STATUS DATE 07-22-2017. CAN YOU PLEASE INVESTIGATE FURTHER FOR ME? THANK YOU IN ADVANCE. RESPECTFULLY.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- AURORA, CO
VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN THE START/OFF BUTTON IS PUSHED. ACCESSORIES STAY ON. I SEE OTHER COMPLAINTS REGARDING THIS SAME PROBLEM TO THE SHIFT SWITCH PART #KDY0-46-040. HAVE TO JIGGLE SHIFTER 10 TO 15 TIMES TO GET IT TO SHUT OFF.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- SUCCASUNNA, NJ
VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN THE START/OFF BUTTON IS PUSHED. ACCESSORIES STAY ON. I SEE OTHER COMPLAINTS REGARDING THIS SAME PROBLEM TO THE SHIFT SWITCH PART #KDY0-46-040. HAVE TO JIGGLE SHIFTER 10 TO 15 TIMES TO GET IT TO SHUT OFF.
Source: NHTSA WEB SITE