2013 MAZDA CX-5 Complaints

BRAKE PADS WERE WORN THROUGH AT 18 MONTHS. IT WAS NEVER CAUGHT ON INSPECTION AND THE MECHANIC SAID THEY WOULD HAVE FAILED COMPLETELY SOON. THERE IS NO REASON A CAR SHOULD WEAR THROUGH THE BRAKES IN A YEAR AND A HALF. MAZDA DID NOT CARE. *TR

I WAS DRIVING MY CAR AND FELT A STRONG SHIMMYING IN THE STEERING WHEEL. I TOOK THE CAR TO MY NEIGHBORHOOD GARAGE WHERE THEY DISCOVERED THAT BOTH THE FRONT AND REAR BRAKES WERE COMPLETELY SHOT. AS THIS WAS EXTREMELY UNUSUAL GIVEN THE MILEAGE AND THE FACT THAT IT WAS A NEW CAR, THEY CALLED A MAZDA DEALER WHO AGREED TO FIX THE REAR BRAKES AT NO CHARGE BUT REFUSED TO FIX THE FRONTS. THEY CLAIMED THAT THERE WAS A SERVICE BULLETIN FOR THE REARS. AFTER THEY FIXED THE REPAIR BREAKS, THE CAR WAS STILL UNDRIVEBLE DUE TO SHIMMYING. I TOOK IT TO A BREAK SHOP AND PAID TO HAVE IT REPAIRED. THEY SAID THEY HAD NEVER SEEN ROTORS SO WARPED AND GAVE THEM BACK TO ME TO SHOW ANYONE WHO MIGHT CARE. *TR

THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I HAVE HAD THIS CAR FOR ALMOST TO YEARS AND IT IS VERY UNSAFE. THE ENGINE CONSTANTLY REV'S FOR NO REASON AND I HAVE TO APPLY THE BRAKES TO SLOW DOWN. THEN FREQUENTLY WHEN YOU WANT TO ACCELERATE ESPECIALLY ENTERING A HIGHWAY, THE CAR JUST DOES NOT SPEED UP OR DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY SLOWS DOWN BY ITSELF. THE CAR FREQUENTLY FEELS LIKE YOU CANNOT STOP WHEN APPLYING BRAKES THAT IF I HAD TO STOP QUICKLY I WOULD CRASH! MANY TIMES SITTING AT A LIGHT WITH FOOT ON BRAKE, I HEAR A THUMP AND THE CAR SURGES FORWARD, LUCKILY IT HAS NOT CAUSED ME TO HIT ANOTHER CAR OR PERSON. THE TIRE PRESSURE LIGHT CAME ON AND WOULD NOT GO OFF ABOUT A YEAR AGO, I BROUGHT IT IN FOR SERVICE WHERE THEY RESET IT, WITHIN A MONTH IT WAS BACK ON AGAIN AND NEVER SHUTS OFF UNLESS RESET. I AM ACTUALLY GOING TO LOOK FOR A NEW NON MAZDA CAR THIS WEEKEND AND TRADING THIS CAR IN BECAUSE IT IS JUST TOO UNSAFE TO DRIVE. THIS REALLY IS A SHAME!! *TR

WAS DRIVING NORMALLY WHEN ALL OF THE SUDDEN ENGINE LIGHT CAME ON AND OTHER LIGHTS IN THE CLUSTER CAME ON AND THE VEHICLE DID NOT SHIFT. COULD NOT PASS 20 MPH. HAD TO STOP THE CAR AND TURN IT OFF, LATER TURN IT ON AND JUST THE ENGINE LIGHT WAS LIT. AFTER GETTING HOME AND LETTING THE CAR COOL DOWN THE PROBLEM WENT AWAY. *TR

THIS VEHICLE WHEN STOPPED AT A STOP LIGHT, SUDDENLY TRIED TO ACCELERATE THEN A LOUD THUMP AND JOLT (AS IF SOMEONE RAN INTO THE REAR OF THE VEHICLE). THIS HAPPEND IN FEB 2013 (TWO TIMES) (DEALER COULD NOT FIND ANY PROBLEM) THEN AGAIN IN MAY 2014. DEALER STATED SAME PROBLEM IN ANOTHER MODEL AND ALL THEY COULD DO IS UPDATE THE COMPUTER PROGRAM. THEY COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM. *JS

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE MONITOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TPMS WAS RESET AND NO FAILURE WAS FOUND. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE MILEAGE OF THE FAILURE WAS 100.

CAR FAILS TO START X 2 BUT THEN STARTS. BRIEFLY, ACCELERATE CAR AS I MERGE ON THE FWY. CAR BEGINS DECELERATING, LURCHING SO I STRUGGLE TO STEER TO THE SIDE OF THE FWY. MANY WARNING LIGHTS FLASHING, NO BRAKES, NO STEERING ABILITY. TURN OF CAR. TRY BUT UNABLE TO TURN ON CAR. CALL TOWED. MECHANICS SAY CAR STARTS RIGHT UP AND NOTHING WRONG. FUNKY OTHER LITTLE THINGS LIKE, I OPEN REAR HATCH TO PUT ITEM IN CAR (KEYS ARE IN HOUSE). ATTEMPT TO CLOSE HATCH BUT IT WON'T LATCH. OBTAIN REMOTE AND TRY TO USE IT TO ENGAGE LATCH. NO LUCK. LAST MONTH, CAN'T START CAR. CALL AAA, TECHNICIAN STARTS CAR BUT SAYS TO REPLACE BATTERIES IN REMOTE. TAKE TO DEALER. BATTERIES FINE AND NO FINDINGS. 4/17/14 START CAR AND PROCEED TO BACK UP. ALL WARNING LIGHTS ARE ON. UNABLE TO STEER OR DEPRESS BRAKES. TURN OFF CAR. ONE HOUR LATER, CAR STARTS AND ALL IS COPACETIC. *TR

TL* THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE BRAKING FOR AN APPROACHING INTERSECTION, THE BRAKES DID NOT RESPOND. THE VEHICLE CONTINUED TO TRAVEL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

WHILE DRIVING AT 50MPH MY VEHICLE SUDDENLY SLOWED DOWN TO 5MPH. LUCKILY FOR ME NO CARS WERE BEHIND ME WHEN THIS HAPPENED BECAUSE I'M PRETTY SURE I WOULD HAVE BEEN REAR-ENDED. SOON AFTER THIS HAPPENED I LOOKED AT MY DASH BOARD TO SEE IF ANY WARNING LIGHTS WERE ON BUT THERE WAS NOTHING. SO THEN I CONTINUED TO DRIVE TO A SIDE STREET ALL WHILST PRESSING THE ACCELERATOR WITH NO RESPONSE. ONCE I TURNED ON TO A SIDE STREET AN ATTEMPTED TO PULL OVER THE VEHICLE SUDDENLY ACCELERATED, WHICH I WAS NOT EXPECTING TO HAPPEN. AT THIS POINT I HAD TO SLAM ON MY BRAKES AND PLACED IT ON PARK. AFTER GETTING OVER THE FEAR OF DRIVING MY VEHICLE I WAS ABLE TO DRIVE IT HOME, BUT NOT WITHOUT HAVING MY VEHICLE DRAMATICALLY SLOW DOWN AGAIN WHILE DRIVING UP MY DRIVEWAY. *TR

DRIVING WITH CRUISE ON AT APPROX 68MPH, CAR SUDDENLY SLOWED, THE TRACTION CONTROL LIGHT WAS SOLID AMBER, THE TPMS WAS FLASHING AMBER. PULLED TO SIDE OF HIGHWAY, SHUT OFF VEHICLE, RESTARTED AND TCS, TPMS, CEL, AND AT LIGHTS WERE ILLUMINATED. CALLED MAZDA CUST SERV AND DUE TO MILEAGE UNABLE TO TOW - SPENT 2 HRS AT TOP OF HILL ON SIDE OF HIGHWAY ROAD WAITING ON TOW (PAID OUT OF PERSONAL POCKET). COMPLEMENTARY TOW FROM HOUSE TO DEALERSHIP - TOLD TODAY (3/17) THAT THE TRANSMISSION WAS BAD AND NEEDED REPLACED. DUE TO MILEAGE, WAS OUT OF WARRANTY BUT MAZDA WOULD HELP COVER COST OF TRANS IF I PAID INSTALL. LOOKING TO BE OUT $1,100+ OF MY OWN MONEY TO GET VEHICLE BACK. THE EXACT SAME THING HAPPENED 16 MONTHS PRIOR IN NOV, 2012 WHEN THE VEHICLE HAD 27,000-ISH MILES ON IT AND NO ISSUES WERE "FOUND" AT THAT TIME. HAVE HARD TIME BELIEVING THAT THE TWO ARE NOT RELATED GIVEN THE FAILURE MODE IN BOTH INSTANCES WAS THE SAME. BASICALLY WISHING I HAD GONE WITH A DIFFERENT MODEL NOW THAT I HAVE READ THIS HAS HAPPENED TO SEVERAL OTHERS. THIS NEEDS TO BE LOOKED AT FOR A RECALL - BLOG INDICATES THAT SOME BEING TOLD IT IS A TRANSMISSION VALVE NEEDING REPLACED, SOME NOT HAVING ISSUE FOUND, TRANSMISSION NEEDS REPLACED, ETC. I BELIEVE THIS IS A FAULTY DESIGN AND PUTS CONSUMERS AT RISK IF THE VEHICLE SUDDENLY DECELERATES ON A BUSY HIGHWAY, OR AS ANOTHER HAS REPORTED WHEN THEY WERE IN A TUNNEL. I HAVE BEEN LUCKY BOTH TIMES FOR ME HAVE BEEN ON A LESS-THAN-BUSY HIGHWAY. PLEASE RECALL THIS VEHICLE FOR THE TRANSMISSION!!! *TR