2013 MAZDA CX-5 Complaints

TL* THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 31,800 THE CONSUMER REQUESTED TO HAVE THE COMPLAINT CANCELLED. THE REAR BRAKES WERE CHECKED AND THEY WERE IN GOOD CONDITION. UPDATED 05.13.14

I ONCE REPORTED MY VEHICLE HESITATING GOING UP OUR DRIVEWAY AND THE CHECK ENGINE LIGHT COMING ON. AFTER A WEEK AT THE DEALERSHIP SERVICE DEPARTMENT, THE SERVICE DEPT. MANAGER ASK WHAT TYPE OF GAS WE USED. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. WE WERE TOLD THAT USING GASOLINE WITH ETHANOL IS WHAT IS CAUSING ALL THE PROBLEMS. HE SAID TO NEVER USE GAS WITH ETHANOL IN IT. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. I WONDER IF ALL THE COMPLAINTS ABOUT STALLS, LUNGES, ETC., ARE DUE TO THOSE WHO HAVE HAD THE ISSUES WERE USING GAS WITH ETHANOL IN IT? HAD I KNOWN THAT I WOULD ALWAYS HAVE TO USE THAT TYPE OF GAS IN MY VEHICLE, I WOULD HAVE NOT PURCHASED IT. I'M VERY UNHAPPY ABOUT THIS AND IT IS INFORMATION THAT SHOULD HAVE BEEN GIVEN BY THE DEALERSHIP SELLING THE CAR. AND IF THEY DIDN'T KNOW THAT AT THE TIME BECAUSE IT IS A NEW VEHICLE, THEY SHOULD GIVE YOU THE OPTION TO SELL THE VEHICLE BACK TO THEM. I'M AFRAID I WON'T ALWAYS BE NEAR A STATION THAT SELL THIS SPECIFIC TYPE OF GAS, AND I DON'T WANT TO KEEP GOING THRU THIS, ESPECIALLY WHEN THE WARRANTY IS OUT. IT DEFINITELY NEEDS LOOKING INTO! *TR

WAS PASSING A SEMI-TRUCK FULL THROTTLE ON A HILLY 2 LANE ROADWAY.....ENGINE SHUT DOWN AND MULTIPLE DASH WARNING LIGHTS CAME ON....WAS ABLE TO COAST TO A SAFE STOP AND TURNED OFF IGNITION AND RESTARTED VEHICLE. VERY SCARY!! TOOK THE VEHICLE TO THE DEALER AND THEY COULD NOT FIND A PROBLEM. *TR

CX-5 VEHICLE EXPERIENCED A DANGEROUS LOSS OF ENGINE/TRANSMISSION POWER SHORTLY AFTER ACCELERATING FROM A FULL STOP AT A STOPLIGHT. SEVERAL CONSOLE WARNING LIGHTS ILLUMINATED INCLUDING AT, TPMS, CEL, & TCS. ANOTHER ACCELERATING VEHICLE DIRECTLY BEHIND CX-5 NARROWLY AVOIDED REAR ENDING THE CX-5. CX-5 SLOWED DOWN TO LOW GEARS/RPMS AND CAME TO A FULL STOP. DRIVER TURNED OFF THE VEHICLE, AND THEN RE-STARTED IT. ONLY WARNING LIGHT REMAINED ILLUMINATED WAS THE CEL. VEHICLE ENGINE/TRANSMISSION WOULD NOT SHIFT PAST LOW SPEED GEARS. VEHICLE WAS TOWED TO MAZDA DEALERSHIP WHERE CEL CODES INDICATED SHIFT MALFUNCTION AND SHIFT TIME ERRORS. MAZDA AUTHORIZED REPAIR PROCEDURE INCLUDED REPLACING VALVE BODY AND RESETTING ADAPTIVE DRIVING SYSTEM COMPUTER. *TR

THE TRACTION CONTROL LIGHT CAME ON AND THE TIRE PRESSURE MONITOR LIGHT BEGAN TO FLASH. IT FELT LIKE CAR HAD DOWNSHIFTED A COUPLE OF GEARS. I LOST FORWARD POWER IN ALL GEARS (ENGINE REVVED, BUT NO POWER TO WHEELS THROUGH TRANSMISSION). FORTUNATELY WE WERE JUST TURNING INTO AN ALLEY, SO WAS ABLE TO PARK CAR OFF A MAIN STREET. FINALLY WERE ABLE TO GET IT TO GO INTO REVERSE TO PARK IT BRIEFLY. TURNED CAR OFF THEN BACK ON AGAIN AND ALL LIGHTS ON DASH WERE NORMAL AND TRANSMISSION WOULD ENGAGE IN FORWARD GEARS AGAIN. DROVE THE 7 MILES TO MY HOUSE WITH NO PROBLEMS. CALLED DEALER AND THE SHOP SAYS THEY HAVE NEVER HEARD OF SUCH A PROBLEM. COULD HAVE BEEN BAD IF THIS HAPPENED IN RUSH HOUR TRAFFIC. *TR

OUT OF THE BLUE, I STARTED MY VEHICLE TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON. I READ IN THE MANUAL THE GAS LID COULD BE LOOSE, BUT I CHECKED IT AND IT WAS FINE. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO SEE WHAT THE PROBLEM WAS, AND THEY SAID IT WAS A MISS IN THE ENGINE, AND HE'D HAVE TO LEAVE IT WITH THEM SO THEIR TECH TEAM TO TRY AND GET TO THE ROOT OF THE PROBLEM. I HAD FELT HESITATIONS BEFORE WHILE COMING UP OUR DRIVEWAY, WHICH IS PRETTY STEEP. IT'S LIKE IT WOULD ALMOST STOP THEN LUNGE FORWARD PRETTY QUICK. IT ALSO HAS FELT LIKE IT WASN'T CHANGING GEARS AT TIMES, LIKE IT NORMALLY WOULD. THIS JUST HAPPENED RANDOMLY. *TR

WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGHTS CAME ON, AND THE CHECK ENGINE LIGHT BEGAN FLASHING. I LOST ABILITY TO ACCELERATE ABOVE MAYBE 1K OR 1.5K RPMS. WHEN I SLOWED THE CAR DOWN AND DROVE TO A PLACE I COULD SAFELY PULL OVER, THE CAR WAS SPUTTERING AND TREMBLING AGGRESSIVELY WITH EACH PUSH OF THE GAS PEDAL. WHEN I FINALLY DID STOP, I POWERED OFF THE VEHICLE AND CHECKED THE TIRES - ALL OF WHICH WERE FINE. I TURNED THE CAR BACK ON AND IT BEHAVED NORMALLY, ALL THE ERROR LIGHTS WERE CLEARED. I EVEN DROVE IT QUITE SOME DISTANCE TO THE DEALER FOR MAINTENANCE. THE SERVICE CENTER SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. A QUICK WEB SEARCH, HOWEVER, INDICATES THAT OTHERS HAVE EXPERIENCED THIS VERY SAME ISSUE. THIS IS A NEW (6 MONTHS) 2013 MAZDA CX-5 WITH AROUND 6000 MILES. *TR

DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT, TIRE PRESSURE, ENGINE, TRACTION CONTROL, PLUS OTHERS), NO CHANGE, RPM TO 2000 THEN DROP TO 1500. STILL IN PARK, SHUT DOWN, RESTARTED AGAIN, RPM'S WERE NORMAL BUT NO FORWARD GEARS IN AUTO OR AUTO-MANUAL (COULD SHIFT TO 'D' OR +/- BUT WOULDN'T ENGAGE). WHILE IN 'D' WAS ABLE TO REV ENGINE BUT TRANSMISSION OBVIOUSLY NOT ENGAGED AT ALL. REVERSE WORKED FINE, SHIFTED BACK TO 'D' BUT STILL NO RESPONSE. CHECK ENGINE LIGHT ON. SHUT DOWN A 3RD TIME AND RESTARTED. CHECK ENGINE ON BUT RPM AND TRANSMISSION NORMAL. DROVE TO DEALER AND DROPPED IT OFF. SERVICE DEPT. CALLED LATER TO SAY ORDERING A VALVE BODY FOR TRANSMISSION. *TR

WALKED OUT TO CRACKED WINDSHIELD (1/4 WAY ACROSS VEHICLE) 6 MONTHS AFTER PURCHASED. WAS TOLD BY DEALER WOULD NOT COVER UNDER WARRANTY BECAUSE OF SMALL NICK AT END OF CRACK WAS THICKER THAN DOLLAR BILL. 4 MONTHS LATER, DISCOVERED CHIP IN WINDSHIELD. DURING FIX, CRACK PROTRUDED FROM CHIP AND WHOLE WINDSHIELD HAD TO BE REPLACED AGAIN. *TR

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMISSION VALVE BODY REPLACED, AS FLUSHING THE FLUID, WAS ONLY A TEMPORARY FIX.