2014 MAZDA CX-5 Complaints
View complaints related to 2014 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MAZDA CX-5- CHICAGO, IL
AFTER PUTTING MY 2014 MAZDA CX-5 TOURING AT IN PARKING MODE/GEAR AND PRESSING START/STOP ENGINE BUTTON, IT DOES NOT SHUTOFF ELECTRICAL COMPONENTS/ACCESSORIES. ENGINE SHUTS OFF, BUT ALL ELECTRICAL COMPONENTS/ACCESSORIES STAYS ON THAT RESULTS IN DRAINING THE BATTERY. CAR DOES NOT REGISTER THAT IT'S IN PARK MODE/GEAR. HENCE CAR CAN NOT BE LOCKED WHEN STEPPING AWAY FROM CAR. ITS THE SAFETY ISSUE IF CAR IS NOT READING THAT ITS FULLY PARKED AND IT MAY START ROLLING/MOVING ON ITS OWN ON SLOPE SURFACE. MAZDA ISSUED A SERVICE BULLETIN FOR THIS ISSUE BUT DOES NOT WANT TO DO RECALL ON IT. FOLLOWING IS FROM MAZDA SERVICE BULLETIN: "WHEN PRESSING THE START/STOP BUTTON, THE IGNITION MAY NOT TURN OFF ON SOME VEHICLES EQUIPPED WITH A GATE- TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE). THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS." I DID A LOT OF RESEARCH ONLINE AND FOUND MANY OWNERS OF MAZDA CX-5 AND MAZDA 6 HAVING THE SAME ISSUE BY THEIR FAULTY PART(AT SHIFTER SWITCH). SHIFT GEAR SWITCH SHOULD NOT FAIL WITH LESS THAN 35000 MILES. MAZDA SHOULD OWN THIS ISSUE AND DO A RECALL ON ALL MAZDA SWITCHES. CONSUMERS DON'T HAVE TO SUFFER BECAUSE OF THEIR MISTAKES/FAULTS. FAULTY PART NUMBER: KDY0-46-040
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- HILLSBORO, MO
WHEN I PUSH THE BUTTON TO TURN OFF THE CAR THE ENGINE SHUTS OFF BUT THE RADIO AND EVERYTHING INSIDE THE CAR DOESN'T TURN OFF. MY CAR'S BATTERY HAS DIED BECAUSE OF IT NOT TURNING OFF. I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT WAS WRONG. THEY SAID IT WAS A COMMON PROBLEM IN THE CX5. MY CAR'S BATTERY HAS BEEN DEAD SEVERAL TIMES BECAUSE OF THIS ISSUE.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- THE COLONY, TX
MANY TIMES WHEN PUSHING THE IGNITION BUTTON TO TURN THE VEHICLE OFF IT DOES NOT COMPLETELY SHUT DOWN THE ELECTRICAL SYSTEM AND LEAVES THE RADIO AND OTHER ACCESSORIES ON. THIS HAS LED TO THE BATTERY RUNNING DOWN ON 2 OCCASIONS. THIS IS AN INTERMITTENT PROBLEM THAT DOES NOT HAPPEN EVERY TIME I SHUT THE VEHICLE OFF. BUT WHEN IT DOES HAPPEN I MAY HAVE TO RESTART AND SHUT OFF THE VEHICLE MULTIPLE TIMES TO GET IT TO FULLY SHUT DOWN THE VEHICLE AND ACCESSORIES. MANY PEOPLE WITH THE SAME VEHICLE ARE EXPERIENCING THIS PROBLEM BASED ON RESEARCH I HAVE DONE. THIS HAS BEEN ONGOING FOR 3-4 MONTHS
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- LAGUNA WOODS, CA
WHEN ATTEMPTING TO TURN ENGINE OFF, A WARNING LIGHT APPEARS THAT SHIFTER MUST BE PLACED IN "PARK" BEFORE TURNING OFF ENGINE. REPEATED ATTEMPTS DO NOT WORK. MANY OWNERS HAVING SIMILAR PROBLEM. IT IS A DEFECTIVE PARKING SENSOR , PART KDY0-46-040, BUT MAZDA WILL NOT ISSUE RECALL AT THIS TIME AND WANTS TO CHARGE SEVERAL HUNDRED DOLLARS TO REPLACE THE $46 PART.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- MURRIETA, CA
FOR THE LAST FEW WEEKS THE VEHICLE WILL NOT SHUT OFF COMPLETELY. I HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES BEFORE IT WORKS. DUE TO THIS ISSUE I CANNOT LOCK THE VEHICLE AND IT HAD DRAINED THE BATTERY.
Source: NHTSA WEB SITE -
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2014 MAZDA CX-5- CINCINNATI, OH
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER SWITCHING THE SHIFTER TO THE PARK POSITION, TURNING THE ENGINE OFF, AND REMOVING THE IGNITION KEY, THE RADIO WOULD REMAIN ACTIVATED. ALSO, AN ERRONEOUS AUDIBLE ALARM WAS ACTIVATED, WHICH WARNED THE CONTACT THAT THE IGNITION KEY WAS NOT REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JAKE SWEENEY MAZDA WEST IN CINCINNATI, OH) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 53,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- HOOD RIVER, OR
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- ATLANTA, GA
THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- VALLEJO, CA
KEYLESS IGNITION SYSTEM WILL NOT SHUT OFF WITH KEY FOB OR START/STOP BUTTON. THE CAR SHUTS OFF, BUT THE ACCESSORY STAYS ON CAUSING THE BATTERY TO DRAIN AND DIE. THE VEHICLE IS STATIONARY AS IT IS BEING TURNED OFF. SEARCHING ONLINE MANY MAZDA OWNERS EXPRESS THE SAME PROBLEM WITH MAZDA DOING NOTHING. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- AKRON, OH
WHEN I TURN OFF THE CAR- IT SAYS - SHIFT TO P- IT IS ALREADY IN PARK AND THE VEHICLE WILL NOT TURN OFF- THE AUXILIARY STAYS ON- FIRST TIME THIS HAPPENED, I DIDN'T REALIZE IT AND CAME OUT TO A DEAD BATTERY. NOW IT HAPPENS ALL THE TIME AND I HAVE TO KEEP STARTING AND STOPPING THE CAR AND JIGGLING THE SHIFTER TO GET IT TO TURN OFF. GOOGLED THE ISSUE AND IT IS A DEFECTIVE SHIFTER SWITCH THAT MAZDA WILL NOT RECALL
Source: NHTSA WEB SITE