2014 MAZDA CX-5 Complaints

WHEN PRESSING THE START/STOP BUTTON, MY IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFTER IS IN THE "P" POSITION AND THE ENGINE SHITS OFF NORMALLY. IF I TURN THE ENGINE BACK ON, JIGGLE THE SHIFTER, AND PUSH THE STOP BUTTON AGAIN, IT IS USUALLY SUCCESSFUL. IT APPEARS THERE IS A PROBLEM WITH A WORN SWITCH UNIT. THIS IS A SAFETY HAZARD AND SOMETHING MUST BE DONE. IT IS AN ONGOING CONCERN, NOT AN ISOLATED INCIDENT.

RECENTLY ENCOUNTERED A PROBLEM WITH "SET TO P TO TURN OFF POWER". MY 2014 CX-5, WOULD NOT TOTALLY TURN OFF THE IGNITION. AUXILIARY POWER REMAINED ON.SO RADIO ETC. STAYED ON. KDY0-46-040 PARIS1 POSTED ONE TSB WHICH IS RELATED TO THE INFERIOR "SWITCH UNIT", P/N: KDY0-46-040, IN GEAR SHIFT ASSEMBLY. BUT LIKE MADAR AND PARIS1, I ALSO REMEMBER THERE'S ANOTHER PUSH-BUTTON ENGINE START/STOP SWITCH TSB FOR SIMILAR ISSUES BUT CAN'T FIND IT RIGHT NOW. YOUR DEALER SEEMS TO FOLLOW THE TSB WITH INFERIOR "SWITCH UNIT" IN GEAR SHIFT ASSEMBLY, SO DO PRINT THE TSB OUT AND HOPE FOR THE BEST AS I BELIEVE MAZDA CANADA SHOULD TAKE CARE OF THE BILL AS MAZDA KNOWINGLY PUT A BAD PART IN THERE. DON'T LET THEM REPLACE THE SELECT LEVEL ASSEMBLY KD31-46-100D、GHR5-46-100C LIKE MENTIONED IN THE TSB THAT'D BE A WASTE OF MONEY.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN PARK AND WAS UNABLE TO BE TURNED OFF. THE DEALER (BERGLUND MAZDA, 834 E MAIN ST, SALEM, VA 24153 WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 46,000.

VEHICLE WILL NOT TURN OFF COMPLETELY AS IT SHOULD. I AM THE FIRST OWNER AND PROBLEM HAS BEEN GOING ON FOR ABOUT A MONTH. ENGINE WILL SHUT OFF BUT ELECTRONICS INSIDE OF THE VEHICLE WILL STAY ON. I CHECKED ONLINE TO SEE WHAT IT COULD BE BUT THERE IS NO ANSWER VARIOUS OTHER OWNERS HAVE THE SAME ISSUE.

WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE TO ATTACH IT IN THIS FORUM. I WOULD BE HAPPY TO EMAIL IT.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS SCHEDULED FOR MAINTENANCE AT RAY BRANDT MAZDA (1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 372-6131). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

WHEN PLACED IN PARK AND TURNED OFF, IT'S NOT ALL THE WAY OFF. RADIO AND ACCESSORIES ARE STILL ON. ONLY WAY I'VE FOUND TO FIX IS TO RE START IT, TAKE IT OUT OF PARK, THEN PUT IT BACK IN PARK AND TURN IT OFF AGAIN. FOUNDS LOTS OF OTHER POSTS ABOUT THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849. BEEN HAPPENING SEVERAL TIMES A WEEK FOR ABOUT 2 MONTHS. CALLED MAZDA AND THEY SAY THEY DON'T KNOW ANYTHING ABOUT IT.

THE CAR WILL NOT COMPLETELY SHUT OFF WHEN IT IS SET TO PARK AND THE PUSH BUTTON IS PUSHED FOR SHUT OFF.THE ELECTRICAL COMPONENTS STAY ON AND I HAVE TO MOVE THE SHIFTER TO DRIVE THEN PARK AGAIN ABOUT 5 TIMES BEFORE IT ACTUALLY SHUTS DOWN.

THE VEHICLE DOES NOT TOTALLY SHUT DOWN WHEN THE VEHICLE IS PLACED IN PARK AND THE STARTER BUTTON IS PRESSED. THE ENGINE WILL SHUT OFF BUT DEFAULTS TO ACCESSORY MODE LEAVING THE RADIO ON. PRIOR TO THIS OCCURRENCE, THE VEHICLE HAD SAT OUTSIDE IN EXTREMELY HOT WEATHER WITH THE OUTSIDE TEMPERATURE BEING 99 DEGREES FOR APPROXIMATELY 6 HOURS. SEVERAL ATTEMPTS TO TURN ON THEN TURN OFF VEHICLE DID NOT REMEDY THIS. THE FINAL ATTEMPT WAS TO START THE VEHICLE AND DRIVE THE VEHICLE AROUND THE BLOCK WITH THE AIR CONDITIONER ON AT THE HIGHEST LEVEL. UPON RETURN TO THE RESIDENCE, THE VEHICLE WAS PLACED IN PARK AND THE STARTER BUTTON PRESSED AND THE VEHICLE DID SHUT DOWN COMPLETELY.

AFTER PARKED, WHEN TURNING THE CAR OFF WITH THE PUSH BUTTON, THE ENGINE WILL SHUT OFF, BUT THE ELECTRICAL SYSTEM WILL REMAIN ON (INCLUDING THE RADIO AND THE DASHBOARD). IF I TRY TO OPEN THE DOOR, THE CAR WILL BEEP AT ME, AND IF I LEAVE IT LIKE THIS, THE CAR WILL DRAIN THE BATTERY. I HAVE TO TURN THE CAR BACK ON, SHIFT GEARS, PUT IT BACK IN PARK AND TRY TURNING IT OFF AGAIN TO GET IT TO FULLY TURN OFF. SOMETIMES I HAVE TO DO THIS MULTIPLE TIMES. I HAVE READ ON FORUMS THAT THIS IS A COMMON PROBLEM, AND MAZDA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION.