2016 MAZDA CX-5 Complaints

ONE DAYTIME RUNNING LIGHT IS NOW FLICKERING. IT IS NOT SERVICEABLE AND THE ENTIRE HEADLIGHT CAPSULE MUST BE REPLACED AT ABOUT $1300 PER SIDE. I AM SURE THE OTHER ONE WILL FAIL SOON ALSO! CAR HAS 61000 MILES AND IS 4 YEARS OLD. AS DRL`S ARE OEM, IT MUST BE FIXED TO PASS NYS INSPECTION. OF COURSE IT IS ALSO A PROVEN SAFETY FEATURE!

MY 2016 CX-5 GT IS NOW OUT OF WARRANTY BASED ON MODEL YEAR, ALTHOUGH IT ONLY HAS 21000 MILES ON IT. I HAVE THE SAME PROBLEM AS ALMOST EVERY OTHER OWNER OF THIS MAKE AND MODEL, WHICH IS THAT THE LED DAYTIME RUNNING LIGHTS ON ONE SIDE (SO FAR) HAVE STOPPED WORKING. LED'S DO NOT BURN OUT IN JUST A FEW YEARS, SO THE PROBLEM IS IN THE WIRING INSIDE THE HEADLIGHT ASSEMBLY. IT IS AN OBVIOUS MANUFACTURING DEFECT THAT MAZDA WILL NOT ACKNOWLEDGE. REPAIR COST CAN BE $1200 TO $1500 PER HEADLIGHT TO THE OWNER.

LED DAYTIME RUNNING LIGHTS DO NOT WORK CAUSING MY VEHICLE NOT TO BE AS VISIBLE AS IT SHOULD BE ON THE ROAD DURING DAYLIGHT HOURS . ALL THE OTHER LIGHTS ARE ALSO LED . I AM WORRIED ABOUT FUTURE PERFORMANCE . JUST PURCHASED VEHICLE 2/3/2020 , DO NOT KNOW WHEN LIGHTS FIRST MALFUNCTIONED .

LED RUNNING LIGHTS FLICKERING ONLY 29000 MILES, PAST THE 36 MONTH WARRANTY. REQUIRES REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF$1000+.MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM.MAZDA SHOULD EXTEND WARRANTY TO 100,000. NOT SAFE AND TO COSTLY TO REPAIR

THE DAYTIME RUNNING LIGHTS ON THE PASSENGER SIDE FAILED. THE PROCESS TO REPAIR THE LIGHTS IS EXORBITANTLY EXPENSIVE AND I BELIEVE WILL DISSUADE CONSUMERS FROM GETTING THEM REPAIRED DUE TO THE HIGH COST. DISSUADING CUSTOMERS FROM GETTING THIS REPAIRED IS A SERIOUS SAFETY ISSUE. TO REPAIR THE LIGHT BULBS COSTS MORE THAN $1000. THE REPAIR REQUIRES THE ENTIRE HEADLIGHT TO BE REPLACED, AND ALSO REQUIRES REMOVING AND REINSTALLING THE FRONT BUMPER ASSEMBLY. THIS IS JUST TO REPLACE A LIGHT! THIS IS A VERY POOR DESIGN AND WILL IMPACT OWNER SAFETY IN MY OPINION.

PASSENGER SIDE DAY TIME RUNNING LED LIGHT STOPPED WORKING JUST AFTER 3 YR WARRANTY EXPIRED. COST TO REPLACE OVER $1000. THERE IS A LOT OF REPORTS OF SIMILAR ISSUES WITH THE 2016 MODEL.

AT 76,000 THE DRIVER'S DAYTIME RUNNING LIGHT FAILED TO ILLUMINATE WHEN THE CAR IS RUNNING. THIS IS A SAFETY HAZARD. BEFORE IT WENT COMPLETELY OUT I NOTICED IT FLICKERED.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE PARKING BRAKE ON THE VEHICLE WAS DEFECTIVE AND THE PARKING BRAKE INDICATOR REMAINED ILLUMINATED. THE CONTACT CALLED GARLYN SHELTON MAZDA (5700 SW H K DODGEN LOOP #363, TEMPLE, TX 76504) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNKNOWN.

AT 15K MILES THE DRIVER'S SIDE REAR BRAKE CALIPER FAILED, CAUSING THE BRAKE TO DRAG AND OVERHEAT DURING A 400 MILE HOLIDAY ROADTRIP. BY THE TIME THE PROBLEM WAS DISCOVERED BY THE ELDERLY OWNERS, THE REAR PADS WERE WORN DOWN TO THE BACKING PLATES AND THE ROTORS WERE HEAVILY SCORED. THERE WERE NO WARNING LIGHTS ILLUMINATED OR OTHER INDICATION ALERTING THE DRIVER TO THE PROBLEM. THIS IS A KNOWN ISSUE WITH THE REAR CALIPERS AND ELECTRIC PARKING BRAKE (EPB) GIVEN THE TSBS THAT MAZDA HAS PUBLISHED ON THE MATTER AS WELL AS THE NUMBER OF COMPLAINTS ONLINE AND WITH THE NHTSA. MAZDA REPLACED THE FAILED DRIVER'S SIDE CALIPER UNDER WARRANTY BUT DECLINED TO COVER THE DAMAGED PADS AND ROTOR CAUSED BY THEIR DEFECTIVE ASSEMBLY EVEN AFTER ESCALTING THE ISSUE TO CORPORATE. THIS SHOULD BE A SAFETY RECALL BUT MAZDA WOULD RATHER JEOPARDIZE THE SAFETY OF THEIR CUSTOMER (BY NOT PROACTIVELY REPLACING THE PASSENGER SIDE CALIPER) AND CHARGE THEM $500 FOR A BRAKE JOB TO CORRECT COLLATERAL DAMAGE CAUSED BY THEIR DEFECTIVE PARTS. WE HAVE BEEN LONG-TIME LOYAL CUSTOMERS OF MAZDA BUT THEY HAVE ACTED UNETHICALLY IN THIS INSTANCE AND DID NOT FULFILL THEIR WARRANTY CLAIM IN GOOD FAITH.

MANY COMPLAINTS ON GOOGLE OF FLICKERING DAYTIME RUNNING LIGHTS ON HEADLIGHTS THAT ARE A HAZARD AND DISTRACTION TO ONCOMING DRIVERS, MAY CAUSE SEIZURES FOR SOME. MANY PEOPLE WITH THE SAME CAR HAVE ONLY HAD THIS CAR 3 YEARS AND MAZDA WILL NOT RESPOND TO THIS OR ACKNOWLEDGE THE NEED FOR THIS RECALL, TO HAVE THIS FIXED IS A MINIMUM OF $1200. LIGHTING IS NECESSARY AND IF IT IS FAULTY, IT BECOMES DANGEROU.S THIS NEEDS TO BE CORRECTED AND MAZDA NEEDS TO TAKE RESPINSIBILITY. TOO MANY VEHICLE OWNERS ARE HAVING THIS PROBLEM.