2014 MAZDA CX-5 Complaints

TL* THE CONTACT'S DAUGHTER OWNS A 2014 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE CLICKING NOISE. THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT'S DAUGHTER ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY DRAINED DUE TO IT NOT GROUNDING ONE OF THE CIRCUITS. ALSO, THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC STATED THAT NO PARTS WERE AVAILABLE TO REPAIR THE VEHICLE AT ANY OF THE LOCAL DEALERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

THERE IS A CONSTANT RATTLING NOISE WHICH SEEMS TO BE ARISING FROM WITHIN THE REAR PASSENGER AREA OF THE VEHICLE. DEALER HAS NOT BEEN ABLE TO IDENTIFY THE SOURCE OF THE NOISE AND ADVISE ON A RESOLUTION. THIS STARTED ABOUT AFTER 2 YEARS OF USE OF BRAND NEW VEHICLE.

THE REAR BRAKE PADS ON MY MAZDA CX 5 GRAND TOURING MODEL IS WORN OUT TO (0.2 PER DEALER) AT APPROX 34000 MILES. NOTICED THE PROBLEM WHEN THE CAR STARTED MAKING A GRINDING NOISE FROM THE REAR. BEFORE THIS THERE WAS A VERY STRONG VIBRATION OF STEERING WHEN BRAKING AT SPEEDS OF 55 PLUS MPH. THIS IS VERY UNUSUAL IN MY EXPERIENCE THAT A CAR WHICH IS ABOUT 2 YEARS OLD NEEDS NEW BRAKE PADS AND ROTORS REPLACED. MAZDA WEBSITE HAD SOME INFORMATION HTTP://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2013/BRAKES/SERVICE_BRAKES.SHTML. BRAKE ROTORS WERE REPLACED BY MAZDA AT 34000 MILES, NOT MY CAR IS AT 56000 MILES AND INITIAL SYMPTOM WITH THE STRONG VIBRATION OF THE STEERING WHEEL WHEN BRAKING IS REAPPEARING. THIS SEEMS TO INDICATE AN INHERENT PROBLEM WITH THIS MODEL PER INDEPENDENT MECHANICS.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT AFTER DEPRESSING THE ON/OFF BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD SHUT OFF BUT THE VEHICLE WOULD REMAIN ON. WHILE THE ELECTRONICS WERE STILL ON, THE VEHICLE WAS UNABLE TO BE REMOTELY LOCKED. THE CONTACT MENTIONED HE WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH UNIT WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

VEHICLE HAS RECENTLY BEGAN TO NOT TURN OFF COMPLETELY WHEN THE START/STOP BUTTON IS PRESSED WHILE THE VEHICLE IS IN PARK. IT STAYS IN THE ACCESSORIES MODE WITH SOME INSTRUMENTS AND ACCESSORIES STILL ON AND CAN NOT BE LOCKED. IF LEFT IN THIS CONDITION, THE BATTERY WILL DRAIN AND THE CAR IS UNLOCKED AND CAN BE ENTERED. TO RESOLVE THIS, THE TRANSMISSION HAS TO BE SHIFTED IN AND OUT OF PARK UNTIL THE VEHICLE CAN BE TURNED OFF. THIS CAN TAKE FOUR OR FIVE OR MORE ATTEMPTS. SOMETIMES, THE VEHICLE HAS TO BE MOVED SLIGHTLY IN ORDER FOR THIS TO OCCUR.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TPMS (TIRE PRESSURE MONITORING SYSTEM) FAILS REPEATEDLY ON THIS AND OTHER MODELS OF MAZDA; REQUIRED TO BE OPERATING FOR SAFETY INSPECTION, BUT DOES NOT WORK. REPLACEMENT ANNUALLY AT INSPECTION TIME IS NOT SAFE, BUT SEEMS TO BE THE ONLY ANSWER - THEY COST OVER $100 EACH TO REPLACE!

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON I95 NORTH AT APPROX. 55-60MPH AND BETWEEN FOREST HILL AND SOUTHERN BLVD, THE VEHICLE HIT A PIECE OF WOOD OR METAL THAT WAS ON THE ROAD. THE FRONT WHEEL CRACK IN HALF. CONCERN WITH STRUCTURAL INTEGRITY OF THESE WHEEL.