2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - LEXINGTON, KY

    THE DRIVER SIDE LED RUNNING LIGHT BURNED OUT AROUND 45,000 MILES. THE REPAIR INVOLVES AN ENTIRELY NEW HEADLIGHT ASSEMBLY; MY LOCAL MAZDA DEALERSHIP QUOTED ME $934 FOR THIS PART AND THE WORK REQUIRED. THE RUNNING LIGHT IS A SAFETY FEATURE OF ALL NEWER-MAKE CARS, AND IT'S UNACCEPTABLE THAT MAZDA IS TAKING NO RESPONSIBILITY WITH WHAT APPEARS TO BE A DEFECTIVE PART. I'VE SEEN DOZENS OF COMPLAINTS ONLINE FOR THE SAME YEAR/MAKE OF CAR WITH DEFECTIVE RUNNING LIGHTS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - LOWELL, AR

    2016 MAZDA CX5 HEADLIGHT PROBLEM THE LEFT ONE WENT OUT AND WAS COVERED BY WARRANTY. NOW THE RIGHT ONE HAS GONE OUT AND THEY WANT $1200 TO FIX IT. THE CAR ONLY HAS 48000 MILES ON IT. THIS SHOULD BE COVERED BECAUSE HEADLIGHTS SHOULD NOT NEED REPLACING THIS SOON.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NORTH WALES, PA

    PASSENGER SIDE LED MODULE DRL LIGHT STRIP IS DIM/FLICKERING. HAPPENED IN YEARS 3-4 SHORTLY AFTER WARRANTY EXPIRED. DEALER OFFERED ZERO ASSISTANCE. LED LIGHTS SHOULD LAST MUCH LONGER. A QUICKER INTERNET SEARCH SHOWS PROBLEM IS WIDESPREAD ON MY MODEL YEAR. IN FACT, I HAVE SEEN MANY VEHICLES WITH FAULTY LIGHT IN M DAILY DRIVING.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NAPLES, ME

    DAYTIME RUNNING LIGHT ISSUE - SEEMS LIKE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, LIGHT FLICKERS BEFORE IT FINALLY BLOWS, DRL ONLY COME ON WHEN VEHICLE IS IN "DRIVE", SO ONLY WHEN IN MOTION, DOESN'T MATTER WHAT TYPE OF ROAD, OR DIRECTION OF TRAVEL. THE FLICKERING IS A HAZARD FOR OTHER DRIVERS, AND IS MAJORLY ANNOYING TO OWNER, THE FIX IS NEARLY $1000 TO REPAIR. THIS IS THE SECOND ONE TO GO, THE FIRST (ON DRIVER'S SIDE) BLEW WHILE UNDER WARRANTY, LESS THAN 36K MILES, SECOND ONE HAS NOW GONE, AT 71K, WELL OUT OF WARRANTY.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - LOVELAND, OH

    DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF THESE VEHICLES HAS BEEN SEVERELY COMPROMISED DUE TO FAULTY DESIGN AND MANUFACTURE OF SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SAN ANTONIO, TX

    WHEN THE VEHICLE IS PARKED, THEN I MOVE GEAR FROM PARK TO DRIVE, OR REVERSE TO DRIVE, THE VEHICLE STALLS TO GO INTO TO DRIVE FOR A COUPLE OF SECONDS, THE ENGINE REVS THEN THERE IS A FORCEFUL JOLT WHEN IT FINALLY KICKS IN TO DRIVE. ALSO, WHEN I'M AT A STOP FOR A WHILE, THEN PRESS ON THE GAS PEDAL TO DRIVE, IT TAKES A COUPLE OF SECONDS FOR THE CAR TO DRIVE. THIS IS A BIG CONCERN FOR ME BECAUSE THERE SEEMS TO BE A DELAY WITH THE DRIVE GEAR.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SAN ANTONIO, TX

    WHEN STARTING CAR AND PUTTING IT INTO DRIVE, THEN PUSH THE GAS, THE CAR HESITATES TO GO INTO DRIVE THEN JOLTS WHEN IT FINALLY SHIFTS INTO GEAR FROM PARK. MY CONCERN IS THAT IT TAKES LONG TO GO INTO DRIVE FROM PARK, AND THE ENGINE REVS AND JOLTS VIOLENTLY WHEN IT FINALLY READS THE DRIVE GEAR WHICH IS NOT NORMAL AND IS A SAFETY CONCERN FOR ME.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - OSSINING, NY

    42K MILES LEFT REAR WHEEL BECAME SUPER HOT, TOOK TO MECHANIC, LEFT YEAR CALIPER WAS LOCKED UP , CALLED MAZDA THEY CAN DO NOTHING CAR OUT OF WARRANTY, I HAVE SEEN MANY OF THESE CARS WITH SAME ISSUE

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - WASHINTON, DC

    TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT TOOK THE VEHICLE TO OURISMAN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 301-424-7800) DUE TO AN ELECTRICAL FAILURE THAT AFFECTED THE INSTRUMENT PANEL, THE VEHICLE'S SENSORS, AND THE HOME SCREEN. THE DEALER INFORMED THE CONTACT THAT A CERTAIN CONSOLE THAT CONTROLLED THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND THE PART WOULD BE COVERED UNDER WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE INFORMED WHEN THE PARTS WERE AVAILABLE. THE VEHICLE HAD BEEN IN THE DEALER'S POSSESSION FOR ALMOST TWO MONTHS. THE CONTACT HAD NOT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND WAS APOLOGETIC TO THE CONTACT FOR THE INCONVENIENCE. THE CONTACT WAS INFORMED THAT THEY WERE INVESTIGATING THE MATTER. THE CONTACT FILED AN INTERNAL COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - ALBUQUERQUE, NM

    MY WIFES CAR IS JUST OVER 3 YEARS OLD, COUPLE MONTH OUT OF WARRANTY OF COARSE HOWEVER THE EMERGENCY PARKING BRAKE LIGHT FOR NO REASON COMES ON AND BLINKS WHEN IT DOES THIS IT ALSO BLINK THE RED LIGHT ON THE DASH. IT WAS ONLY DOING THIS AT START UP HOWEVER NOW IT SEEM TO DO IT AT RANDOM EVEN WHILE DRIVING WHICH IS VERY SCARY TO THINK YOUR BRAKES COULD ACTUALLY LOCKUP. CALLED MAZDA USA, AND THEY SAID WELL IT MUST BE DIAGNOSED BY ONE OF THERE DEALERSHIP AND EVEN THEN WOULD NOT PROBABLY CONSIDER COVERING ANY PART OF THE BILL WHICH CAN RUN UP TO $1000.00 FOR THE EPB MODULE. THIS CAR HAS BEEN 100% CARED FOR ALL RECORDS BARELY 21.000 MILES, THIS IS THE 3RD FAULTY ISSUE OF SOMETHING BREAKING ON THIS CAR-1ST- ONE OF THOSE EXPENSIVE LED LIGHTS BURNED OUT, 2ND ELECTRIC SEAT MOTOR BURN OUT,AND NOW THIS MODULE AND THE CUSTOMER REP STATES THEY ARE NOT AT LIBERTY TO DISCUSS IF THIS WAS IN FACT A PROBLEM AND SAFETY ISSUE .PLEASE BE SAFE AND CAREFUL WHEN YOU PURCHASING YOUR MAZDA CX-5

    Source: NHTSA WEB SITE