2016 MAZDA CX-5 Complaints

LED LIGHTS IN THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAVE FAILED. HEADLIGHT (LOW/HIGH BEAMS) AND DIRECTIONAL SIGNAL CONTINUE TO OPERATE NORMALLY. CAR WAS STATIONARY WHEN A FRIEND NOTICED THE PROBLEM. ONLINE RESEARCH INDICATED THAT THIS HAS BEEN REPORTED AS A PROBLEM IN NUMEROUS CASES. DEALER ACKNOWLEDGED OTHER OWNERS REPORTING SAME PROBLEM AND ADDED MY INFORMATION ON THEIR RECORDS.

2016 CX-5. LAST YEAR, THE DRIVER SIDE DAYTIME RUNNING LED HEADLIGHT STARTED FLICKERING FOR A FEW MONTHS, THEN WENT COMPLETELY DARK. CAR WAS STILL UNDER WARRANTY, SO IT WAS REPLACED FOR FREE. NOW THE PASSENGER SIDE DAYTIME RUNNING LED HEADLIGHT IS DOING THE SAME THING. CAR IS NO LONGER UNDER WARRANTY AND MAZDA SAYS IT WILL COST $1200. I WENT ONLINE AND FOUND HUNDREDS OF IDENTICAL COMPLAINTS. THERE SHOULD BE A RECALL.

RIGHT HEADLAMP DAYTIME RUNNING LIGHTS IS NO LONGER WORKING PROPERLY. BEING THE DAYTIME RUNNING THAT HAS BEEN ADDED FOR SAFETY THIS SHOULD BE A MANUFACTURES ISSUE NOT THE CONSUMER FOR A VEHICLE WITH 43K MILES AND 3 YEARS OLD. A QUICK INTERNET SEARCH FIND HUNDREDS OF THE SAME ISSUE.

THE DAYTIME RUNNING LIGHT STOPPED WORKING AT 25,000 MILES AND COST OVER $1,000 TO REPAIR SINCE IT IS OUT OF WARRANTY. UPON FURTHER REVIEW MANY OTHERS HAVE HAD THE SAME PROBLEM AND I AM WORRIED THIS WILL HAPPEN TO MY OTHER HEADLIGHT THEREFOR COSTING ME ANOTHER $1,000.

DRIVER SIDE LED DRL IS ABOUT 50% BRIGHTNESS. THE PASSENGER SIDE DRL HAS ALREADY FAILED AND WAS REPLACED BY MAZDA (PART) AND I PAID FOR LABOR. SHOULD BE A RECALL CONSIDERING THE SAFETY CONCERN, WILL NOT PASS INSPECTION, AND ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED AT ROUGHLY $1,000 EACH PLUS LABOR. MANUFACTURER'S DEFECTIVE DESIGN. I WILL HAVE TO AGAIN CALL MAZDA CORP. TO ASK FOR ASSISTANCE. APPROXIMATE MILES LISTED BELOW

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD NOT ADJUST AND FAILED TO OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE TO RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, 888-613-7513) WHERE SHE WAS PROVIDED A REPAIR ESTIMATE. THE CONTACT REFUSED TO PAY FOR A REPLACEMENT AND THE SEAT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

PROBLEM WITH THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. I NOTICED THAT THE DAYTIME RUNNING LIGHT WAS NOT ILLUMINATED FULLY (ABOUT 25% ILLUMINATED) WHILE DRIVING BEHIND ANOTHER VEHICLE. I EXAMINED THE LIGHT IN MY GARAGE LATER ON AND NOTICED THAT THE LIGHT WAS ALSO FLICKERING IN A RANDOM PATTERN. AFTER DISCOVERING THIS ISSUE, I DROVE THE VEHICLE TO MY DEALERSHIP WHERE I WAS QUOTED $1097.02 PLUS TAXES. $887.02 FOR A NEW HEADLIGHT ASSEMBLY AND $210 IN LABOR. I WAS NOT ABLE TO GET COVERAGE UNDER WARRANTY BECAUSE I WAS 10K OVER THE 36K LIMIT. WITH TAXES TOSSED IN, I'M LOOKING AT OVER $1200 FOR A HEADLIGHT, WHICH IS COMPLETELY RIDICULOUS! ESPECIALLY FOR A VEHICLE THAT IS ONLY 3 YEARS OLD AND THAT I HAVE OWNED FOR LESS THAN A YEAR. A QUICK SEARCH ONLINE ON THE NHTSA WEBSITE REVEALED NUMEROUS SIMILAR COMPLAINTS. MAZDA IS AWARE OF THE ISSUE AND HAS BEEN REPLACING THESE HEADLIGHT ASSEMBLIES WITH A REVISED VERSION THAT ADDRESSES THE ISSUE. A RECALL HAS NOT BEEN INITIATED EVEN THOUGH THERE ARE MANY COMPLAINTS OF THIS ISSUE ON FORUMS AND THE NHTSA WEBSITE.

THE DAYLIGHT RUNNING LIGHT ON PASSENGER SIDE IS FLICKERING NON-STOP IN JUST 39K MILES (OUT OF WARRANTY). LEARNED ABOUT THIS YESTERDAY WHILE DRIVING ON A MAJOR BUSINESS ROUTE AND AT THE TRAFFIC LIGHT, ADJACENT CAR DRIVER POINTED OUT (NICE GUY, THANK YOU). CAME HOME AND UPON LOOKING AT IT, I COULDN'T BELIEVE HOW OTHER DRIVERS MIGHT HAVE BEEN ANNOYED WHEN LOOKING THRU THEIR REAR VIEW MIRROR. IT IS ABSOLUTELY A SAFETY HAZARD AND MAZDA SHOULD FIX THIS ISSUE ASAP NO COST TO CAR OWNERS. SEARCHING ONLINE, HUNDREDS IF NOT THOUSANDS OF DRIVERS HAVE REPORTED THIS ISSUE.

ELECTRIC PARKING BREAK (EPB) WARNING LIGHT START BLINKING AFTER THE RELEASE OF THE BRAKE. I LIVED IN A WARM TROPICAL WEATHER. IN MY UNDERSTANDING THIS FUNCTION WORKS ON COLD WEATHER.PROBLEM PERSISTS INTERMITTENTLY. IF VEHICLE TURNED OFF, PROBLEM "DISAPPEARS" BUT APPEARS AGAIN WHEN THE BREAK BUTTON WAS RELEASED. WEEKS LATER THE CAR STARTED TO ACTIVATE THE SMART CITY BREAK ALARM WHEN MOVING IN MY NEIGHBORHOOD AND IN A CITY STREET WITH NO REASON, SUDDENLY, AND BRINGING A SAFETY ISSUE. ALSO STARTED TO MAKE STRANGE NOISES RELATED TO THE BRAKE, SIMILAR WHEN THE BRAKES OR PADS GET WET AND MAKING THE CAR FORCED TO BE MOVED WHEN PUSHING THE ACCELERATOR PEDAL, MAKING THE VEHICLE DIFFICULT TO MOVE, NO MATTER BREAK IS RELEASED AND TURNING IT SLOW AND VAGUE. AN ELECTRONIC DIAGNOSTIC REPORT WAS MADE AND SHOWS THE FOLLOWING CODES : CODE C2005 (ELECTRIC PARK BRAKE MOTOR GEAR UNIT (RH) CIRCUIT MALFUNCTION CODE C112A (INCORRECT ELECTRIC PARKING BRAKE MOTOR GEAR UNIT POSITION) CODE C2006 (ELECTRIC PARKING BRAKE MOTOR GEAR UNIT (LH) CIRCUIT MALFUNCTION.

THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON ONLINE FORUMS. THE VEHICLE MANUAL STATES THAT FAILURE OF ANY BULB OR LIGHT IN THE HEADLIGHT CLUSTER NECESSITATES REPLACEMENT OF THE WHOLE UNIT. SINCE THE VEHICLE IS OUT OF WARRANTY REPLACEMENT IS ESTIMATED TO BE OVER $1100 FOR JUST ONE SIDE.