2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - MUSCATINE, IA

    I HAD THE CAR STARTED AND TURNED THE HEADLIGHTS ON AND THE CAR STOPPED. DID SEVERAL TIMES SHUTTING OFF AND TURNING OFF. ALL OF THE LIGHTS ON THE PANEL FLICKERS. AFTER SEVERAL TIMES EVERY THING BACK TO NORMAL. AFTER ABOUT 2 MONTHS IT HAPPENED AGAIN. I TRIED IT SEVERAL TIMES AGAIN AND I EVEN DECIDED TO TRY AND DRIVE AND TURN THE LIGHTS ON WHILE DRIVING AND THE CAR STOPPED. WENT HOME STOPPED AT MY MAILBOX TO GET THE MAIL. TURNED CAR OFF, BACK ON, LIGHTS A FLASHING, ENGINE LIGHT CAME ON AND STAYED ON, DROVE INTO MY DRIVEWAY. TURNED CAR OFF AND BACK ON A FEW MORE TIMES. FINALLY WAS WORKING OK. AND IT HAS BEEN A COUPLE OF WEEKS SINCE. AFRAID TO BE DRIVING THE CAR AT NIGHT THOUGH.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - AIRMONT, NY

    PASSENGER SIDE FRONT LED DAYTIME RUNNING LIGHT FLICKERS AND OFF MOST OF THE TIME. ISSUE WAS NOTICED LAST YEAR BUT BECAUSE VEHICLE IS OUT OF WARRANTY DID NOT RETURN TO DEALERSHIP. RECENTLY FOUND ON THE INTERNET OTHER SIMILAR MAZDA VEHICLES EXPERIENCING SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SEQUIM, WA

    SIGNIFICANT LAG IN TRANSMISSION GOING FROM STOP TO EITHER DRIVE OR REVERSE (3 - 5 SECONDS). CAR CAN ROLL BACKWARD WHILE WAITING FOR GEAR TO ENGAGE, AND WILL REV AND THEN JERK HARSHLY INTO GEAR. ALSO WILL JERK WHEN SHIFTING WHILE ACCELERATING TO HIGHWAY SPEEDS. VEHICLE HAD UNDER 25,000 MILES ON IT WHEN SYMPTOMS STARTED. TOOK IT TO DEALER AND GOT APPROVAL FOR NEW TRANSMISSION UNDER WARRANTY VERY QUICKLY, WHICH LEADS ME TO BELIEVE THIS IS A KNOWN PROBLEM FOR MAZDA. SAW MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SAN DIEGO, CA

    ELECTRIC PARKING BRAKE (EPB) CONTROL MODULE FAILURE: ON JUNE 19 AND 20 OF 2019 MY 2016 CX-5 WITH ONLY 18,000 MILES EXPERIENCED A PROBLEM WITH THE ELECTRIC PARKING BRAKE FUNCTION. WHEN I WOULD LIFT THE EPB SWITCH TO SET THE PARKING BRAKE THE INDICATOR LIGHT WOULD START FLASHING AND A WARNING SIGN ((P!)) WOULD SHOW UP ON THE DASH DISPLAY. THE MAZDA DEALER DID A DIAGNOSTIC CHECK AND DETERMINED THE EPB CONTROL MODULE NEEDED REPLACING. $765 LATER I WAS BACK ON THE ROAD. *AS THIS APPEARS TO BE AN INHERENT PROBLEM WITH 2016 CX-5S WITH VINS BELOW 781350 (SEE TSB 04-005/16 OF 08/05/2016 ATTACHED.) MY VIN IS 654830. ALSO, HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/BRAKES/SERVICE_BRAKES.SHTML SHOWS A NUMBER OF COMPLAINTS STARTING IN 2016 ABOUT THIS SAFETY ISSUE. I ALSO SAW SOME COMMENTS THAT A FAULTY EPB COULD CAUSE THE BRAKES TO LOCK UP UNEXPECTEDLY. THIS WOULD BE A SERIOUS SAFETY ISSUE IF THAT WERE TO HAPPEN IN TRAFFIC. THERE WERE NUMEROUS OTHER COMMENTS ABOUT THE EPB ISSUE FOR THE 2016 CX-5. I FEEL THIS SHOULD HAVE BEEN A RECALL ITEM IN 2016. THIS IS A LIFE SAFETY CONCERN. YOUR CONSIDERATION OF THIS CONCERN IS APPRECIATED. PLEASE SEE ATTACHED DOCUMENTATION. THANK YOU. *TR *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - GRETNA, NE

    PASSENGER SIDE DAYTIME RUNNING LIGHT WENT OUT AND DOES NOT FUNCTION AFTER 3 YEARS AND ONLY 46K MILES. ALL LIGHTS ON A VEHICLE NEED TO BE PROPERLY FUNCTIONING TO BE DEEMED SAFE FOR DRIVING.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - RIVERVIEW, FL

    PASSENGER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER FUNCTION. MAZDA IS AWARE OF THE ISSUE, AND SINCE THE WARRANTY IS NO LONGER VALID, THEY REFUSE TO ADDRESS THE PROBLEM. REPLACEMENT OF THE ASSEMBLY IS APPROXIMATELY $1,000.00. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IS CLEARLY A MANUFACTURING DEFECT THAT IMPOSES A SAFETY RISK TO THE DRIVER AND OTHERS SHARING THE ROAD.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - TIGARD, OR

    DRIVER'S SIDE DAYTIME RUNNING LAMP IS EXTREMELY DIM. UPON CLOSER INSPECTION THE DRL IS EITHER OFF, OR FLICKERING. VERY DISTINGUISHABLE FROM THE PASSENGER SIDE DRL WHICH IS FULL BRIGHT. VEHICLE IS AT APPROXIMATELY 44,700 MILES ON ODOMETER.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - HICKSVILLE, NY

    I BROUGHT 2016 PRE OWNED CERTIFIED RUN 28K ONLY. I DROVE THIS CAR ONLY 7 K BUT CAR ALWAYS HAS ISSUE WITH SUSPENSION. I REPORTED THIS ISSUE WITH MY DEALER BUT ISSUE WAS NOT RESOLVED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CENTREVILLE, VA

    I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN I HEARD A LOUD EXPLOSION FOLLOWED BY THE SOUND OF BROKEN GLASS. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THERE WERE NO OTHER VEHICLES NEARBY WHEN THE SUN ROOF EXPLODED AND I DID NOT SEE OR FIND ANY OBJECTS THAT MAY HAVE CAUSED THE GLASS TO BREAK. THE REMAINING PARTS OF THE SUNROOF WERE DIRECTED OUTWARD FROM THE VEHICLE, INDICATING THAT IT HAD EXPLODED OUTWARD. IT WAS A HOT DAY (90+ DEGREES) AND THE AC WAS ON IN THE VEHICLE. AND WHEN THE SUNROOF BROKE THERE WAS A VERY LOUD EXPLOSIVE SOUND. IT IS ALSO INTERESTING TO NOTE THE THE GLASS WAS COMPLETELY SHATTERED INTO SMALL PIECES, MANY OF WHICH FELL INTO THE CABIN.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SACRAMENTO, CA

    DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.

    Source: NHTSA WEB SITE