2016 MAZDA CX-5 Complaints

DAYTIME RUNNING LIGHT ON DRIVER'S SIDE WAS REPLACED IN DEC 2017 WHEN THE VEHICLE HAD 14,000 MILES. NOW THE DAYTIME RUNNING LIGHT ON THE PASSENGER'S IS BURNT OUT. THE DEALER WANTS $1,200 TO REPLACE IT. I THOUGHT LED IS SUPPOSED TO LAST "FOREVER". ALSO, THE AUTO BRIGHT DOESN'T WORK. DEALER WANTS TO $100 TO TROUBLESHOOT.

DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.

LED DAYTIME RUNNING LAMPS FAILED,. LOST LEFT DRIVER SIDE DRL HEADLIGHT. ALSO NOTICING THE SAME SITUATION ON OTHER VEHICLES (SHOWN GOO AND FAILURE IN PICS)

DRIVER'S SIDE HEADLIGHT BEGAN SHOWING SIGNS OF MALFUNCTIONING (DIMNESS & FLICKERING) AFTER APPROXIMATELY 40,000 MILES. VEHICLE SHOWED NO WARNING OR MALFUNCTIONING LIGHTS ON THE DASHBOARD AS OTHER VEHICLES DO WHEN LIGHTS FAIL. THIS FAULT WOULD NEVER BE NOTICED BY AN AVERAGE DRIVER (MY COWORKER DRIVING IN FRONT OF ME CALLED ME TO NOTIFY ME). ALTHOUGH THE HEADLIGHT WAS REPLACED UNDER THE CPO WARRANTY, THE COST TO REPLACE THIS HEADLIGHT IS $1,000. PROPERLY FUNCTIONING HEADLIGHTS ARE ESSENTIAL TO THE SAFETY OF THE DRIVER AND OTHER DRIVERS AS WELL. THE HEADLIGHTS ON THIS VEHICLE HAVE NUMEROUS REPORTED CASES AND NO RECALL HAS BEEN ISSUED FORCING OWNERS TO PAY THOUSANDS OUT OF POCKET FOR A KNOWN ISSUE (AS I WILL ONCE MY WARRANTY EXPIRES).

27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT LEFT SIDE), BUT AFTER A 1500$ PER HEADLAMP ASSEMBLY REPLACEMENT WITH THE NEWER VERSION UNIT(R) HEAD LAMP RIGHT WITH LED KA0G-51-031J - UNIT(L) HEAD LAMP LEFT WITH LED KA0G-51-041J THE PROBLEM SEEMS TO BE RESOLVED. ANOTHER THING TO NOTE IS WHEN I HAVE TO PAY FOR A REPLACEMENT THE NEW VERSION WILL BE LESS BRIGHT AND SLIGHTLY DIFFERENT COLOR WHICH WOULD BE ALMOST AS ANNOYING DISTRACTING TO OTHER DRIVERS AS THE FLICKERING DAY RUNNING LIGHT WHICH IN MY OPINION SHOULD BE RECALLED TO AVOID ANY SAFETY HAZARDS REGARDING THESE SPECIFIC FAULTY BATCH OF LIGHTS. PLEASE GOOGLE SEARCH CX-5 FLICKERING HEADLAMP AND SEE THE 100'S IF NOT 1000'S OF REVIEWS CLAIMING THE SAME. I REALLY WAS HOPING PUTTING THE MONEY INTO WHAT I THOUGHT WAS A SOLID VEHICLE WITH LED LIGHTING ALL THE WAY AROUND WOULD HELP ME STAY MORE SAFE ALTHOUGH ALL IT HAS DONE IS PUT OTHERS, AND MYSELF AT RISK AS WELL AS COSTING A LARGE AMOUNT OF MONEY. AND WITH THE RELEASE OF A NEW VERSION OF THE SAME LIGHT ONLY REINFORCES THE CLAIMS OF THE FAULTY BATCH OF LIGHTS. WHICH SHOULD LAST 55,000 HOURS OR A LIFETIME OF THE VEHICLE. THANKS FOR THE TIME AND CONSIDERATION FOR MY SAFETY ISSUES.

DAYTIME DRIVING LED STRIP IS BURNED OUT, DEALER WANTS $2400.00 FOR 2 NEW LED DAYTIME RUNNING LAMPS.

BOTH DAYTIME RUNNING LIGHTS ON MY GRAND TOURING TRIM HAVE FAILED AFTER A LITTLE MORE THAN 3 YEARS OF OWNERSHIP AND ONLY 35000 MILES. DEALERSHIP HAS TOLD US THEY HAVE SEEN A BUNCH OF THESE FAILURES ALREADY AND MAZDA WON'T COVER THEM. THEY DID STATE THAT MAZDA EVEN HAS A NEW REVISION OF THE LIGHT THAT FIXES ALL THE ISSUES, BUT THE PART AND LABOUR COST ABOUT 1000 DOLLARS PER LIGHT. THERE ARE TONS OF POSTS ON THIS TOPIC ON THE INTERNET, INCLUDING 25 PAGES ON MAZDA247 FORUM. THIS IS A SAFETY ISSUE AND MAZDA SHOULD BE STEPPING UP!

MAZDA VEHICLE DAYTIME RUNNING LIGHT SAFETY FEATURE HAS FAILED WITHIN 30,000 MILES. DEALERS DO NOT WANT TO REPLACE UNDER EXTENDED WARRANTY. DAYTIME RUNNING LIGHTS HAVE FAILED ON NUMEROUS VEHICLES OF THIS MODEL.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A PARKED VEHICLE HOWEVER, THE AIR BAGS FAILED TO DEPLOY. ADDITIONALLY THE SHOULDER HARNESS ALSO FAILED TO PREVENT FORWARD MOTION IN THE VEHICLE. THE CONTACT SUSTAINED A CHEST INJURY DUE HER CHEST STRIKING THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT YET SOUGHT. A CARDIOLOGIST WAS CONTACTED AND AN APPOINTMENT WAS MADE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

DAYTIME RUNNING LIGHTS FAILED AT THE 3-YEAR MARK. ORIGINAL HEADLIGHTS (HALOGEN BULBS) ARE STILL WORKING FINE. NO WAY A HALOGEN SHOULD OUTLAST AN LED. THIS IS AN OBVIOUS DESIGN FLAW OR AN ATTEMPT AT DESIGNED OBSOLESCENCE GONE WRONG. EITHER WAY, THIS IS A SAFETY ISSUE. I TRAVEL ALONE AND IT WASN'T TILL SOMEONE ELSE POINTED OUT MY LIGHTS WERE OUT THAT I EVEN NOTICED. I CONTACTED MAZDA ( CASE [XXX]) AND WAS TOLD THAT BECAUSE IT WAS OUTSIDE THE WARRANTY ON MILAGE THERE WAS NOTHING THEY COULD DO. LOOKING AT SEVERAL BOARDS I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT