2018 MAZDA CX-5 Complaints
View complaints related to 2018 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2018 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2018 MAZDA CX-5- DAYTONA BEACH, FL
I PURCHASED THIS VIN LESS THAN 24 HOURS AGO, I WAS TOLD IT WAS CERTIFIED BY THE DEALERSHIP. IN LOOKING UP THE VIN ON WWW.NHTSA.GOV THIS AM, IT SAYS THE RECALL #3719F WAS NOT FIXED; THE DEALERSHIP JUST SENT ME A SCREEN SHOT FROM MAZDA NORTH AMERICA OPERATIONS WARRANTY VEHICLE INQUIRY REPORT, AND IT SHOWS THE REPAIR DONE. WHO DO I BELIEVE? THE VEHICLE IS AT MY HOME ON THE DRIVE WAY, STATIONARY. I'M ASKING THE DEALERSHIP TO PICK THE CAR UP, AND REFUND MY $100 DOLLARS. THEY WANT $400.00 MORE WHEN I GET PAID 2/25.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- LAS VEGAS, NV
MY PAINT HAS BEEN CHIPPING ON THIS VEHICLE THEY REPAINTED THE HOOD BUT THE CAR IS STILL EXPERIENCING AN EXCESSIVE AMOUNT OF CHIPS I HAVE COMPLAINED TO NO AVAIL HOWEVER THERE ARE SEVERAL ARTICLES THAT THIS SOUL RED COLOR IS DEFECTIVE AND I WAS ALSO TOLD THAT BY THE GENERAL MANAGER AT FLOW MAZDA IN FAYETTEVILLE NC MY CAR DOES NOT HAVE 26000 MILES AND WAS STORED IN A GARAGE
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- ROCHESTER, NY
I WAS DRIVING ON THE HIGHWAY AND IT WAS RAINING. I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS SPINNING UNCONTROLLABLY. I WAS ADVISED I MOST LIKELY HYDROPLANED. THE VEHICLE FINALLY SLOWED DOWN AND BACKED INTO A GUARDRAIL. ONLY THE RIM OF THE DRIVER SIDE BACK TIRE WAS DAMAGED. THE IMPACT FELT LIKE THE IMPACT FELT WHEN HITTING A CURB TOO HARD. THIS DID NOT HAPPEN ON THE SIDE OF THE ROAD WITH A SHOULDER, SO AFTER THE TIRE HIT THE GUARDRAIL, I MOVED TO THE CAR TO THE OTHER SIDE OF THE ROAD TO BE ON THE SHOULDER. ONCE I ARRIVED AT THE OTHER SIDE OF THE ROAD, THE AIRBAGS DEPLOYED AND THE BRAKE ASSIST LIGHT CAME ON AND THE POLICE WERE AUTOMATICALLY CALLED. THE CAR WAS TOWED AND THE COLLISION SHOP CANNOT EXPLAIN WHY THE AIRBAGS DEPLOYED. I'M TERRIFIED THAT THE AIRBAGS CAN DEPLOY AT ANY TIME FOR ANY REASON. I AM ALSO TERRIFIED THAT THEY WILL NOT DEPLOY WHEN THEY ARE SUPPOSED TO SINCE THEY DEPLOYED AT LEAST 10-15 SECONDS AFTER THE IMPACT WITH THE GUARDRAIL OCCURRED.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- SAN DIEGO, CA
MAZDA'S SOUL CRYSTAL RED PAINT ON MY CX-5 THAT HAS ONLY 12000 MILES AND IS GARAGED DAILY HAS 12 OR MORE CHIPS ON THE HOOD AND SEVERAL ON THE DOOR. THIS COLOR WAS A $700 DOLLAR OPTION AND THE PAINT IS INFERIOR IN QUALITY AND EASILY CHIPS. HAVE READ ON LINE OF THOUSANDS OF OTHER MAZDA OWNERS COMPLAIN OF A SIMILAR PROBLEM WITH THEIR PAINT. A RECALL SHOULD BE INSTITUTED.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- PATTERSON, NY
THE PAINT EASILY CHIPS DESPITE IT BEING A $1000 UPGRADED PAINT COLOR. WE WERE TOLD BY MULTIPLE MAZDA DEALERS THAT THE 7 STAGE PAINT MAKES IT SOFT AND EASY TO CHIP. THIS IS NOT AN ACCEPTABLE STANDARD, ALL MAZDA PAINTS SHOULD HAVE THE SAME PERFORMANCE AND DURABILITY, ESPECIALLY IF IT IS $1000 UPGRADE. I HAVE FILLED DOZENS OF THESE CHIPS AND APPEAR DAILY, IT IS EVIDENT BY THOUSANDS OF REPORTS ONLINE THAT THIS IS A SIGNIFICANT DEFECT ON MAZDAS BEHALF.
Source: NHTSA WEB SITE -
-
2018 MAZDA CX-5- PLANTATION, FL
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS RESTARTED. WHILE THE PUSH-TO-START WAS ENGAGED, THE VEHICLE REVVED UP HIGH, STALLED, AND RESTARTED. ADDITIONALLY, THE AIR CONDITIONER FAILED TO OPERATE AS DESIGNED. THE RADIO WAS ALSO INOPERABLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-6565) WHERE IT WAS DIAGNOSED THAT THE BATTERY, A/C MOTOR AND AN UNKNOWN CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 MAZDA CX-5- HOUSTON, TX
I AM EXPERIENCING SUBSTANTIAL CHIPPING OF THE PAINT ON MY 2018 MAZDA CX-5. I HAVE ONLY HAD THE CAR JUST UNDER 3 MONTHS AND UNDER 7000 MILES DRIVEN. IT APPEARS AS THOUGH THE PAINT IS NOT BONDED WITH THE METAL UNDERNEATH THE PAINT. OR THAT THE LAYERS OF PAINT ARE NOT BONDED. I HAVE HEARD OF MANY OTHERS EXPERIENCING SAME OR VERY ISSUES WITH THE SOUL CRYSTAL RED PAINT MAZDA IS USING. IT NEEDS TO BE CLASSIFIED AS FAULTY PAINT AND HANDLED BY MAZDA ACCORDINGLY.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- SANFORD, FL
2018 MAZDA CX-5 GRAND TOURING. ALTERNATOR/AC SERPENTINE BELT TENSIONER LEAKS OIL (ITS HYDRAULIC) AND IF FAILS COULD CAUSE BELT TO COME OFF WITHOUT WARNING AND LEAVE YOU STRANDED. DEALERSHIP INDICATES THIS IS NOT WARRANTED.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- MARSHFIELD, VT
ISSUE WAS A FROZEN CALIPER BRACKET ON THE REAR DRIVERS SIDE WHICH RESULTED IN CREATING EXCESSIVE HEAT AND PREMATURE WEAR OF THE PADS AND ROTORS
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- MARSHFIELD, VT
REAR DRIVERS SIDE CALIPER BECOMES STUCK WHEN ELECTRIC BRAKE WHEN DISENGAGED CAUSING OVER HEATING OF ROTOR AND EXCESS HEAT TO THE WHEEL RESULTING IN PREMATURE WEAR OF ROTOR AND BRAKE PADS AND ALSO COULD LOSE BREAKING CAPABILITY I HAVE MADE AN APPT WITH DEALERSHIP TO RESOLVE ISSUE ON JULY 6TH
Source: NHTSA WEB SITE