2014 MAZDA CX-5 Complaints
View complaints related to 2014 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MAZDA CX-5- STEAMBOAT SPRINGS, CO
THE VEHICLE'S DASH STARTED TO RATTLE AND MAKING A CRACKLING SOUND AS VEHICLE IS DRIVEN ON UNEVEN ROADS. THIS IS DANGEROUS DUE TO THE NOISE DESTRUCTING A DRIVER AND THE DRIVER TRYING TO LOCATE THE NOISE. THERE IS MANY PEOPLE WHO DEAL WITH THIS TYPE OF NOISE IN THIS VEHICLE MAKE AND MODEL AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO FIX THE ISSUE BEFORE IT BECOMES A BIGGER PROBLEM. THIS ISSUE COULD CAUSE SOMEBODY TO LOSE THEIR LIVE BECAUSE THEY WERE DISTRACTED BY THE NOISE THAT IS CAUSED BY A POOR BUILT. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- RUCKERSVILLE, VA
WHILE DRIVING ON A HIGHWAY AT A NORMAL SPEED, I HEARD A LOUD CRACK HOWEVER SAW NO CRACK IN THE WINDSHIELD AT THAT TIME. I WAS NOT DRIVING BEHIND ANY LARGE TRUCKS AND DID NOT SEE ANY ROCK HIT THE WINDSHIELD. THE NEXT MORNING I NOTICED A CRACK EXTENDING DOWN FROM ABOVE THE REARVIEW MIRROR, AND THE CRACK HAS SINCE GROWN AND IS NOW SPREADING LATERALLY ALONG THE WINDSHIELD. THERE IS NO INDICATION THAT THIS WAS CAUSED BY A ROCK IN KNOTS I THINK IT IS A STRESS RELATED INCIDENT. I HAVE READ SEVERAL TIMES THAT THIS HAS BEEN AN ISSUE WITH THESE VEHICLES AND I AM GOING TO GO TO THE DEALER TO DISCUSS IT. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- PITMAN, NJ
I TOOK MY CAR IN FOR ROUTINE OIL CHANGE, NEW WIPER BLADES AND WHEEL ALIGNMENT. I WAS TOLD BY FIRESTONE MECHANIC THAT I NEEDED BACK BRAKES AND THE CALIPERS ARE "STICKING." I WAS TOLD NOT TO DRIVE THE CAR - IT IS UNSAFE!! WHEN I CALLED THE DEALERSHIP THEY INFORMED ME NOT UNDER WARRANTY?! A CAR -- LESS THAN 2 YEARS OLD WITH 32,000 MILES ON IT NEEDS NEW BACK BRAKES AND CALIPERS??? I THINK NOT! TAKING IT TO THE DEALER ON WEDNESDAY TO CHECK IT OUT IN FULL. NOT HAPPY! IF ABLE TO UPDATE ON HERE, I WILL DO SO. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- FRISCO, TX
I WAS DRIVING ON A SIDE STREET AND HEARD A LOUD POP. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME AND NOTHING HIT THE WINDSHIELD. A LONG THIN CRACK APPEARED FROM THE BOTTOM OF THE MIDDLE OF THE WINDSHIELD AND SPREAD UPWARDS AND TOWARDS THE DRIVER'S SIDE. A SECOND INCIDENT OCCURRED IN JANUARY 2015, WITH SOMETHING HITTING THE WINDSHIELD AND LEAVING A SMALL (QUARTER OF AN INCH IN DIAMETER) STARBURST. AFTER PARKING OUTSIDE ON A WARM 80 DEGREE DAY IN MARCH 2015, I RETURNED TO MY VEHICLE TO FIND THIS STARBURST HAD SPREAD INTO A LONG THIN CRACK ACROSS THE DRIVER'S SIDE. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- BROOMFIELD, CO
2014 MAZDA CX5, HEARD A POP AND NOTICED THE WINDSHIELD WAS CRACKED. THE CRACK STARTED FROM THE BASE, CENTER OF WINDSHIELD, AND TRAVELED VERTICAL APPROX 12-15 INCHES. THERE WAS NO ROCK OR GRAVEL STRIKE, NO VISIBLE CHIP. THIS IS A RECURRING ISSUE WITH OTHER MAZDA CX5'S. *TR
Source: NHTSA WEB SITE -
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2014 MAZDA CX-5- BURLINGTON, KY
BOUGHT A 2014 MAZDA CX-5 BACK IN NOVEMBER 2013.UP UNTIL DECEMBER 2014 AND 33K MILES, NO ISSUES. SECOND WEEK OF DECEMBER, WAS ENTERING THE HIGHWAY AND DECIDED TO ACCELERATE A BIT , GOT UP TO ABOUT 80 MPH AND LET OFF THE GAS.THAT'S WHEN ALL OF A SUDDEN THE ENGINE LIGHT, TRACTION LIGHT AND TPMS CAME ON.CAR LOST POWER BUT WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGHWAY.SOUNDED LIKE IT WAS RUNNING ON 3 CYLINDERS, PUSHING THE GAS PEDAL, CAR WOULDN'T GO. SHUT THE CAR OFF AND ON AND PERFORMED LIKE NORMAL.TOOK IT THE DEALER TO HAVE CHECKED OUT.THEY COULDN'T REPLICATE THE ISSUE AND SAYS IT WAS MY K&N FILTER I HAD, WHICH IS FALSE SINCE I'VE HAD THE FILTER FOR THE LAST 20K MILES ON THE CAR AND ANOTHER 30K ON MY 2012 MAZDA 3.LET IT GO THEN THE FOLLOWING DID IT AGAIN AND BUT THIS TIME IT HAPPENED TWICE IN A ROW AND THE ENGINE LIGHT STAYED ON.GOT THE CODE OF P0301 WHICH IS A CYLINDER 1 MISFIRE ISSUE.TAKE IT BACK AGAIN AND THEY KEEP FOR ALMOST 3 WEEKS. THEY FINALLY GOT THE CAR TO DO SHUT OFF. REPLACED FUEL INJECTOR WITH NO LUCK.ENDED UP REPLACING THE CRANK PULLEY AND BELTS AND SAY IT'S WORKING.THEY ALSO REPLACED THE BATTERY BECAUSE THEY SAID IT DIED AND HAD A BAD CELL.PICK THE CAR ON A TUESDAY EVENING AND SURE FRIDAY MORNING DID IT AGAIN!! ALREADY CALLED MAZDA CUSTOMER SUPPORT AND GOT A CASE NUMBER SET UP. DEALER "SAYS" MAZDA WANTED ME TO TAKE A TECH OUT TO REPLICATE PROBLEM, WHICH THEY CAN, WHY THEY WANT ME TOO, I HAVE NO CLUE. SURE ENOUGH THE DAY I TAKE IT TO THE DEALER, IT DID AGAIN ON MY WAY THERE. TECH SCANS THE CAR, SEES THE SAME CODES AND PRINTS THEM OUT. COULDN'T GET THE CAR TO SHUT OFF AGAIN, SO I WAIT. THE FOLLOWING WEEK, CALL MAZDA CUSTOMER SUPPORT AND SAY THE DEALER SAID NO CODES WERE FOUND, BULLCRAP!! COMPLAINED TO THE DEALER SERVICE MANAGER AND HE "SAYS" THAT MAZDA KNOWS THE PROBLEM, SOFTWARE RELATED BUT NO RELEASE DATE. I'M DONE AND FED WITH MAZDA AND THE DEALER. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- SHARPSBURG, GA
CAR WAS DRIVEN TO THE GYM AND PARKED. OWNER ENTERED THE CAR TO RETURN HOME AND NOTICED A CRACK IN THE WINDSHIELD. CRACK INITIATED UNDER THE DRIVER SIDE SEAL ABOUT HALFWAY UP THE WINDSHIELD AND HAS PROGRESSED HORIZONTALLY OVER 12". NO APPARENT IMPACT OR DEBRIS FOUND ON CAR. APPEARS TO BE CAUSED BY STRESS. FURTHER RESEARCH INTO THIS ISSUE HAS REVEALED MANY OTHER MAZDA CX-5 OWNERS WITH SIMILAR EXPERIENCES. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- KINNELON, NJ
WAS DRIVING MY 2014 MAZDA CX-5 IN INCLEMENT WEATHER (SNOWING). HIT A SMALL POT HOLE AND HEARD A LOUD CRACK FROM WITHIN THE CAR BUT WAS NOT SURE WHERE IT CAME FROM. WHEN I GOT TO WORK, I CHECKED THE TIRES AND THE EXTERIOR OF THE CAR FOR DAMAGE. THERE WAS NONE. THE NEXT DAY I NOTICED A SIX INCH CRACK IN MY WINDSHIELD, MIDWAY DOWN, STARTING FROM THE FRAME OF THE WINDOW ON THE DRIVERS SIDE, STRAIGHT INWARD. NEEDLESS TO SAY, AS I DRIVE THE CAR MORE AND MORE, THE CRACK IS SLOWLY SPREADING INWARD AND IS NOW ABOUT 16 INCHES LONG. I CONTACTED THE SERVICE DEPARTMENT AT THE DEALER AND AM BRINGING IT IN FOR INSPECTION FOR A DEFECT. I DO NOT RECALL GETTING HIT WITH ANY PEBBLES OR ROCKS AT THE TIME I HIT THE POT HOLE OR THERE AFTER. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- PARSIPPANY, NJ
WHEN MY WIFE WENT OUT TO THE CAR ON THE MORNING OF 2/24/15, SHE NOTICED A CRACK IN THE WINDSHIELD. NO SIGN OF ANYTHING HITTING THE WINDSHIELD. IT WAS A 9 INCH CRACK FROM THE BOTTOM CENTER GOING UP. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- HORSHAM, PA
IMPACT WAS ON THE MAZDA DRIVER'S SIDE IN FRONT OF THE WHEEL AND INTO THE CAR- MADE A LEFT HAND TURN DID NOT SEE THE APPROACHING VEHICLE TRAVELING 50 MPH AND HIT THE REAR OF VEHICLE. THAT VEHICLE FLIPPED OVER AND INTO THE SNOWBANK OVER 4 LANES. AIRBAGS IN THE MAZDA DID NOT DEPLOY. CONCERNED AS THE PURCHASE OF THE VEHICLE WAS FOR SAFETY. *JS
Source: NHTSA WEB SITE