2016 MAZDA CX-5 Complaints

I WAS INVOLVED IN THE CLASSIC TEE BONE SITUATION. I HIT THE CAR ON THE PASSENGER SIDE OF THE VEHICLE AND THE FRONT OF MY CAR WAS DAMAGED. I WAS ON A CITY STREET GOING APPROXIMATELY 35 MPH AND SLAMMED ON THE BRAKES FOR APPROXIMATELY ONE CAR LENGTH BEFORE THE COLLISION HAPPENED. THEIR AIR BAGS INFLATED MINE DID NOT.

PURCHASED WITH JUST 50K MILES. TOOK TO MAZDA FOR SERVICE LIGHT. NOTIFIED THE DIFFERENTIAL NEEDED REPLACEMENT CITING 2 TB (10155436 AND 10145248) CLEARLY IDENTIFYING THE ROOT CAUSE AS DEFECT IN MANUFACTURING. FURTHER INVESTIGATION PROVIDED CLEAR PROOF OF MAZDA'S ASSESSMENT WITH THE DIFFERENTIAL AND POINTING TO THE TB'S AS CASE FOR THE CLAIM APPROVAL. PICTURES SHOW YEAR'S LONG BUILDUP OF RUST, BROKEN COUPLERS, WATER CONTAMINATED OIL, METAL SHAVING. ALL REFLECTIVE OF THE DAMAGE CREATED BY THE DEFECTIVE DESIGN INDICATED IN THE TB. THE WARRANTY CLAIM WAS DENIED BECAUSE OF THE RELATED ISSUES WITH THE DEFECTIVE SEAL ALLOWING DAMAGE TO THE DIFFERENTIAL AND RELATED PARTS. ALSO EFFECTIVELY VOIDED MY POWER-TRAIN WARRANTY COVERAGE. THIS PRESENTS A HAZARD OPERATING THE VEHICLE AT CERTAIN SPEEDS WITH BROKEN METAL PARTS IN THE TRANSFER GEARS. I THINK IT REQUIRES A RECALL BECAUSE IT IS INEVITABLE WATER, RAIN, SNOW, EVEN A CAR WASHES WILL GET INTO THE SYSTEM BECAUSE OF THE FAULTY DESIGN. FACTS: VEHICLE HAD PRIOR MAZDA SERVICE AND THERE IS NO EVIDENCE TO SUPPORT MAZDA PRESENTED THE REPAIR OPTION PRIOR TO THE DASH LIGHT APPEARING. MAZDA HAS NO SERVICE OR WARRANTY CHECKS IN PLACE THAT DETECTS THE DAMAGE. THE TIME IT TAKES FOR THAT LEVEL OF RUST BUILD UP TO ACCRUE IS SELF-EVIDENT THIS IS MAJOR SAFETY ISSUE THAT SHOULD REQUIRE A RECALL BUT ALSO A MATTER OF ETHICS AND INTEGRITY. WATER IN YOUR REAR AXLE WILL UNDOUBTEDLY CAUSE FAILURE TO SEALED MECHANICAL COMPONENTS. MAZDA WAS AWARE OF THIS ISSUE FOR YEARS YET DOES NOT OFFER THE CONSUMER ANY ADDITIONAL COVERAGE OR ANY WAY TO PROTECT THEMSELVES FROM A HEFTY REPAIR COSTS OR RISK OF HARM DUE TO THIS FAILURE. THE VEHICLE ITSELF HOLDS EVIDENCE OF DRIVE-TRAIN AND ITS WARNING SYSTEM ARE BOTH DEFECTIVE BECAUSE THE HISTORIC ERROR CODES/MILEAGE IN ITS INTERNAL MEMORY. THE SYSTEM FAILED ALERTING THE ISSUES WELL AFTER THE MANUFACTURER'S WARRANTY EXPIRED.

THE LED HALO LIGHT IN THE FRONT HEADLAMPS WENT COMPLETELY OUT ON ONE SIDE AND FLICKERS ON THE OTHER SIDE. THE REPAIR IS $1000 PER SIDE AND ISN'T COVERED BY WARRANTY. THIS IS A SAFETY ISSUE AND MAZDA KNOWS IT . MULTIPLE PEOPLE ARE HAVING THE SAME EXACT ISSUE AROUND THE SAME TIME. THERE IS A MANUFACTURER'S DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. NO ONE CAN OR WILL PAY THAT KIND OF MONEY FOR A LIGHT BULB. THE PROBLEM IS PROLIFIC AND NEEDS TO BE ADDRESSED.

WHILE ACCELERATING OR DECELERATING THE RPMS WILL JUMP NEARLY 1,000RPMS BEFORE DECREASING TO ITS NORMALLY EXPECTED LEVELS. THIS RESULTS IN JUMPS AND STUTTERS IN THE TRANSMISSION. ADDITIONALLY, WHILE SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION TAKES SEVERAL SECONDS TO ENGAGE RESULTING IN A VEHICLE THAT LINGERS IN NEUTRAL. THIS MAKES THE VEHICLE FREE ROLL BACKWARDS FOR SEVERAL SECONDS BEFORE POPPING INTO DRIVE WHICH RESULTS IN INCREASED PRESSURE IN THE DRIVETRAIN.

MAZDA CX-5 GRAND TOURING LED DAYTIME RUNNING LIGHTS ARE DIM ON DRIVER SIDE AFTER ONLY 48,000 MILES. OUTSIDE OF 36K MILE WARRANTY. MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES AFTER 40K MILES.

DAYTIME LED RUNNING LIGHTS FLICKERING AND GOING OFF. MY VEHICLE ONLY HAS 22,000 MILES THIS IS A SAFETY ISSUE AND NOW I FEAR MY WHOLE HEADLIGHT WILL GO OUT. THIS HAPPENS WHEN PARKED AND DRIVING. A SAFETY RECALL NEEDS TO BE ISSUED FOR THIS SERIOUS AND DEADLY PROBLEM. NOTICED THIS A MONTH AGO BUT COULD HAVE BEEN GOING ON FOR AWHILE I AM BEGGING YOU PLEASE ADDRESS THIS ISSUE BECAUSE AT 22,000 MILES THIS SHOULD NOT HAPPEN

WHEN I START THE CAR IN THE BEGINNING OF A COLD DAY, I SMELL GAS ALL AROUND THE CAR. I FOUND THAT THE CAR HAS AN INCOMPLETE RECALLS WHEN I ENTERED THE VIN NO., BUT I CALLED THE NO. THEY TOLD ME THAT THE CAR HASN'T ANY RECALLS.

DAYTIME RUNNING LIGHTS FLICKERING. DEALERSHIP ADVISED NEEDS REPLACED AT $1100 PLUS FOR ONE. I THOUGHT LEDS LASTED FOR 10 YEARS. VEHICLES ARE BEING DRIVEN IN UNSAFE CONDITIONS BECAUSE OF COST OR ARE UNAWARE OF THE PROBLEM. THIS APPEARS TO BE A COMMON PROBLEM. MAZDA SHOULD HAVE TO DO THE RIGHT THING AND STAND BEHIND THIS ISSUE.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 65 MPH, THERE WAS A POPPING NOISE AND BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HEARD ANOTHER POPPING NOISE. THE CONTACT THEN NOTICED FLAMES UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FIRE HIMSELF. THE VEHICLE WAS TOWED TO CAPITOL MAZDA (LOCATED AT 980 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4018) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FAILED AND THE ENGINE ROD WAS FRACTURED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-1844061638. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

MAZDA CX-5, HIGHLIGHT ASSEMBLIES NEED FULL REPLACEMENT, TWO MONTHS OUT OF 3 YEAR WARRANTY. NOT CONSIDERED A SAFETY CONCERN.... ????? $3,000 TO REPLACE BOTH.