2014 MAZDA CX-5 Complaints
View complaints related to 2014 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2014 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 MAZDA CX-5- Rio Rancho, NM
The engine will not turn off when pressing the start/stop button while the transmission shifter is in park.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Spokane, WA
The electrical component of the car does not turn off when the vehicle is in park and the push button disengaged. Drains battery and leaves me stranded. Can’t lock doors to prevent unwanted entry once this happens as everything is battery powered.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Dalton, PA
Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Deland, FL
The contact owns a 2014 Mazda CX-5. The contact stated while driving over a speed bump the front-end of the vehicle collapsed to the ground. There was no warning light illuminated. The vehicle was towed to an independent mechanic, and the front strut assembly was replaced; however, the failure reoccurred. The vehicle was taken to the independent mechanic and the front strut assembly was replaced again. The dealer was contacted and stated that the vehicle was not under warranty. The manufacturer was not contacted. The failure mileage was 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA CX-5- Maple shade, NJ
The car wouldn’t fully turn off once it parks. Have to keep playing turn on/off game until it fully turn off. And apparently Mazda know about the issue but refuse to do anything. Other people are saying it’s a engine sensor issue.
Source: NHTSA WEB SITE -
-
2014 MAZDA CX-5- Oakland, CA
The vehicle remains ON when you hit the turn off switch. Sometimes it takes several jiggles of the gear shifter to turn it off. I reported it to Mazda and they said that they can't do anything. Seems to be a common issue: https://www.reddit.com/r/cars/comments/b77yli/my_2014_mazda_cx5_wont_turn_off_kind_of/ Thankfully, my car is still operating but I would like it to shut off every time the first time.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- houston , TX
I as well as many other mazda cx5 owners have experienced the same issue where the suv will not power off when the push to start button is pressed. The suv requires you to power it back on and shut it off several times before it actually shuts down. The radio and other accessories will not shut off when the car is powered down. Resulting in serious issues possibly happening if the car is not shut down properly. Anyone could get in and start the vehicle back up if they wanted to. Stolen vehicles. Vehicles are unable to lock properly. Batteries are constantly being repurchased due to this issue.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Brooklyn, NY
There is a defect that leads to the car not turning off property. Reading on various forums, it seems this is a very common problem in Mazda CX-5s. I have spent over $1500 recently on this car, and now this? My battery dies overnight because the car doesn't not fully shut down in park. Again, this is all over the forums. People are getting stranded. It's terribly unsafe.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Bethlehem, PA
Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months. After the right side failed, the auto mechanic checked the left side yet it failed regardless of all inspections including the annual state requirement. During both failures I was fortunate to be driving through turns at slow rate of speed. Serious injuries and more likely casualties would have occurred had I been driving at a higher rate of speed through traffic when the failures occurred.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Cincinnati , OH
When the push button is pressed to turn the car off it will not always cut off. I have complained to the dealership often. They advised it is a known issue. It is now getting worse.
Source: NHTSA WEB SITE