2018 MAZDA CX-5 Complaints

I am experiencing “ghost touch” from the faulty laminate on the touch screen. Can literally see it degrading. It is a widely known issue and is dangerous cause I’m cruising along at 70 on the highway then all of a sudden my car randomly changes to different screens or changes sound settings. Very distracting and disconcerting. Unbelievable this hasn’t been a recall - government is certainly complicit in this now.

Defect front doors the opening handle has a( trim metal plastic) section separates and the metal part is very sharp and my wife got hurt with the metal portion like I said it's very sharp. I need to cover the handle to prevent that. Now it's in the passenger side too.

2018 CX-5, VIN [XXX] , 60,182 miles. Skyactiv-G 2.5L with cylinder deactivation (VIN 8th digit M). Head gasket leak diagnosed by independent mechanic and confirmed by Mazda dealer, who referenced Service Action SA-073/24. Oil actively leaking onto garage floor and contacting exhaust manifold, causing burning smell and potential fire risk. Defect was first documented by dealer at 52,966 miles within powertrain warranty. This is a known manufacturing defect affecting the cylinder head casting on 2018+ CX-5 models with cylinder deactivation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Upon acceleration it’s not shifting gears properly. The rpm’s rev but the vehicle doesn’t go faster. Traffic behind me continued to accelerate to where i was concerned about being rear ended. I Have not taken it to anyone yet..it has done this a couple of times. Even though it’s a 2018 it only has 25000 miles on it. The dealer is an hour away and i”m afraid to drive it there because i don’t want to cause more problems. No warnings lights or messages.

Oil leak from defective head that occurred behind exhaust manifold leaking hot oil onto the hot exhaust causing the potential for fire. Leak started at 44,000 miles. This manufacture defect is not being covered by Mazda or a recall even though the high potential of fire and serious injury.

The head gasket on the engine is cracked and is leaking oil and causing the oil to burn when car is driven. The problem was identified by a local mazda dealership and it is a well documented and known issue among SkyActive non-turbo engines. There were no warning lights or messages on the car, other than the smell of burning oil and smoke coming from the engine after driving. I have a toddler and the smoke and burning smell coming into my car every time I drive is concerning to our health. Mazda is well aware that the cracked head gasket issue extends beyond their turbo engines but did not include the non turbo engines in their extended warranty.

I started observing oil leaks and took it to the dealership. They changed the gasket for 2500$ and the oil leak worsened. Dealer is asking for $4500 to replace a bad cylinder head. I am told that this is a common Mazda manufacturing defect and Mazda denied the repair cost coverage request. Any help would be really appreciated. This is commonly reported Mazda issue and especially on a low mileage vehicle woth 56000 miles on, this is not fulfilling the promise of quality machinery.

I am reporting a safety issue involving engine failure and fumes entering the vehicle cabin as well as unintended braking post major engine repair at 75,000 miles on my 2018 Mazda CX5. My vehicle developed engine problems consistent with a cylinder head/coolant defect and began allowing fumes/smoke to enter the cabin while driving. This created a health and safety concern for occupants. I reported this to the dealership and was told the vehicle was safe to drive despite the presence of fumes in the cabin. A major engine repair was later performed. A few days following the repair, additional warning lights and system malfunctions appeared, including brake system warnings, and the vehicle later braked unexpectedly while driving nearly causing me to be rear-ended. The vehicle has been inspected by the dealership, but the root cause of the fumes and subsequent safety issues has not been clearly explained. This situation created a safety risk due to exposure to fumes inside the cabin and unexpected vehicle behavior while driving. Smoke/fumes video and any additional documentation can be provided upon request. Attaching the costly invoice as well.

cracked cylinder head at 109521miles, no warning, no temp gage no light indicators came on. I have pictures of vehicle dashboard showing no warning as it is smoking going to Mazda dealership. Dealership advised me of this being an issue in my make and model> I also have video from dealership. I have reached out to Mazda several times, its going on 5 weeks and I am getting the run around. Please let me know what other information is needed.

My 2018 Mazda CX-5 with 81,000 miles and an up to date maintenance record started leaking oil after an oil change. It started to notice smoke coming from under the hood and a puddle of oil in my garage floor. I took it to the shop where they determined it was a cracked cylinder head. I purchased this vehicle new from the dealership, and I have taken really good care of it. They need to issue a recall because it is a very expensive repair. Shame on you Mazda!!