2014 MAZDA CX-5 Complaints

I APPROACHED A TRAFFIC LIGHT, EARLY IN THE MORNING ON NOV 17, 2014; AND JUST SLOWED MY SPEED TO TURN RIGHT (DID NOT MAKE A COMPLETE STOP) WHEN I TRIED TO ACCELERATE MY CAR, SPEED DID NOT RESPOND AND WAS STUCK BETWEEN 10 TO 30 MPH. THE ENGINE WAS MAKING A HORRIBLE NOISE, THE TACHOMETER WAS GOING CRAZY, GOT SCARED, SO I PULLED TO THE SIDE OF THE ROAD AND SHIFT GEAR TO P, WAITED A MINUTE AND SHIFT BACK TO D, BUT CAR DID NOT RESPOND. DROVE ABOUT A MILE AND DECIDED TO PULL OUT AND TURN OFF MY CAR FOR A FEW MINUTES AN RESTARTED FINE. I TOOK MY CAR TO THE DEALER THE SAME DAY. THEY KEPT IT FOR TWO DAYS AND SAID THERE WAS NOTHING WRONG. ON FEB 13, 2015 HAD THE SAME PROBLEM AGAIN, BUT THIS TIME I WAS AT A RED LIGHT, WHEN TRIED TO ACCELERATE, CAR DID NOT RESPOND STUCK AT 25 TO 30 MPH. I HAD TO MAKE A U TURN, TO BE ABLE TO GET TO A PARKING LOT. I PARKED AND TURNED OFF ENGINE, RESTARTED THE CAR AND WORKED FINE. I TOOK MY CAR TO THE DEALER AGAIN, THEY KEPT IT A FEW DAYS AND SAID THERE IS NOTHING WRONG. I DO NOT FEEL SAFE DRIVING MY MAZDA ANYMORE, I WAS VERY LUCKY I DID NOT HAVE AN ACCIDENT THE TWO TIMES I HAD THIS PROBLEM! THERE IS DEFINITELY SOMETHING VERY WRONG WITH THE POWER TRAIN OF THIS CAR. *TR

I DIDN'T SEE ANY CRACK. ALL THAT I SAW WAS THAT AFTER I SPRAYED MY WINDSHIELD AND WIPED IT WITH THE WINDSHIELD WIPERS, BEHOLD A 12 INCH LONG CRACK SHOWED UP. SOMEONE TOLD ME IT MAY HAVE OCCURRED WHEN THERE WAS A TINY CHIP. CHECKING THE WHOLE CRACK, THERE WAS NO CHIP. *TR

BOTH THE CAR IN MAR 2014. I REPLACED A WINDSHIELD IN SEPT AS A ROCK CAUSED A CRACK ACROSS THE DRIVER'S SIDE WHILE DRIVING ON A PAVED HIGHWAY. A COUPLE WEEKS LATER WHILE DRIVING BEHIND A TRAILER ON THE FREEWAY I FELT LIKE I WAS GETTING PUMMELED BY ROCKS SO I PULLED INTO THE OTHER LANE. AND NOW, YEP, I HAVE A CHIP IN THE CENTER LOWER WINDSHIELD AS WELL AS OTHER MICRO-CHIPS. I FEEL LIKE I AM CONSTANTLY IN THE LINE OF FIRE. THIS IS VERY DISTURBING AND SCARY TO ME. I NEED TO TAKE A LOOK AT THE ROOF OF THE CAR BECAUSE I HEAR THEM HIT BUT SOMETIMES NOT ALWAYS MY WINDSHIELD. I CAN'T BELIEVE I AM GOING TO HAVE TO DRIVE THIS VEHICLE WITH HAVING TO CONSTANTLY WORRY ABOUT THAT FOR AS LONG AS I HAVE IT. I FEEL LIKE I SHOULD WEAR A HELMET AND PROTECTIVE EYE WEAR. *TR

I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO PUSH THE BUTTON TO TURN OFF THE CAR, IT SUDDENLY ACCELERATED FULL SPEED, JUMPING THE CURB AND SMASHING INTO A STOREFRONT. I NOTICED WHEN I STARTED THE CAR (ABOUT A MILE BEFORE THE ACCIDENT), IT WAS MAKING A VROOM SOUND LIKE IT WASN'T TOTALLY GETTING INTO GEAR. I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I DID NOT HIT THE ACCELERATOR INSTEAD OF THE BRAKE. WHEN I CALLED MAZDA THEY SAID THEY HAD NO REPORTS OF THIS BEING A PROBLEM. PLEASE ADVISE. THANK YOU.

THE HEADLIGHTS OF THIS VEHICLE AT NIGHT AT LOW BEAM ARE VERY DANGEROUS. AT LOW BEAM, A DARK "CURTAIN" APPEARS THAT COVERS APPROXIMATELY THE TOP HALF OF THE WINDSHIELD AT ABOUT EYE LEVEL. THE LIGHTS ILLUMINATE THE ROAD BUT WITH THE CUT OFF AS DESCRIBED. IT IS VERY AWKWARD AND DISTRACTING. TO COUNTERACT, I HAVE TO DUCK MY HEAD DOWN TO TRY TO GET SOME FIELD OF VIEW IN FRONT OF THE VEHICLE WITH SOME PERSPECTIVE. I HAVE NEVER DRIVEN A CAR THAT HAS EXHIBITED ANYTHING LIKE THIS, AND THERE IS NO QUESTION THAT IT IS A MAJOR SAFETY DEFECT. WHEN APPROACHED BY ANOTHER VEHICLE AT NIGHT, THE "CURTAIN" DISAPPEARS BUT THIS IS ITSELF DISTRACTING AND OF CONCERN. MY WIFE TOOK OUR NEW CX-5 TO THE DEALER FOR THE FIRST SERVICE INTERVAL AND TOLD THE SERVICE DEPARTMENT ABOUT THIS EXPERIENCE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS WAS A BIG SAFETY PROBLEM, AND THAT IT WAS WAITING ON A RESOLUTION. FRANKLY, MAZDA AND THE REGULATORS NEED TO GET THIS FIXED ASAP. THERE IS NO DOUBT THAT SOMEONE OR MANY PERSONS ARE GOING TO BE KILLED. THAT "CURTAIN" APPARENTLY IS NOT A MERE ADJUSTMENT ISSUE SINCE THE VERY GOOD LOCAL MAZDA DEALERSHIP CANNOT FIX IT. *TR

DRIVING ON FREEWAY, HEARD A LOUD POP. WINDSHIELD CRACK VISIBLE AND GREW OVER THE NEXT WEEK TO ABOUT 15INCHES. WINDSHIELD IS COMPLETE LOSS. NO LARGE IMPACT NOTICEABLE, JUST A ALONG CURVING CRACK FROM THE BOTTOM OF THE WINDSHIELD UP AND TO THE LEFT. *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE DOOR UNLOCK BUTTON WAS ENGAGED THE DOORS REMAINED LOCKED. AS A RESULT, HER CHILD BECAME LOCKED INSIDE THE VEHICLE AND THE CONTACT HAD TO SHATTER A WINDOW TO GET INSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

AFTER ONE YEAR OF OWNING MY MAZDA CX-5 2014 MY WINDSHIELD CRACKED. THE CRACK STARTED FROM THE CENTER TOP TO MID SECTION OF WINDSHIELD. I HAVE NEVER HAD THIS PROBLEM BEFORE WITH OTHER VEHICLES. THERE MUST BE A MANUFACTURING ERROR WITH THESE WINDSHIELDS. MAZDA SHOULD REFUND EVERYONE WHO HAS HAD TO REPLACE THEM.

ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCELERATOR RESPONDED NORMAL AND WAS ABLE TO GET HOME CAUTIOUSLY. VEH WAS TAKEN TO SERVICE NEXT DAY, ADVISOR EXPLAINED ISSUE HAS BEEN ALERTED ON SERVICE BULLETIN. CURRENTLY WAITING ON TRANSMISSION PARTS. *TR

A VERY SMALL PIECE OF GRAVEL HIT THE LOWER, CENTER OF THE WINDSHIELD. A CRACK STARTED BOTH UP AND DOWN IMMEDIATELY. THE CRACK CURVED BACK TOWARD THE BOTTOM AND STOPPED A FEW DAYS LATER. I HAVE NEVER SEEN SUCH POOR QUALITY GLASS. WHAT WOULD HAPPEN IN AN ACCIDENT? THE MAZDA DEALER SAID THIS REPLACEMENT COULD COST UP TO $1200. FOR ANOTHER CHEEP GLASS REPLACEMENT? *TR