2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - EL CERRITO, CA

    FIRST OCCURRED ON 9/29/2017 AND MORE OFTEN AFTER 2/3/18 BATTERY DRAINS, NO START HAVE HAD THE VEHICLE BATTERY JUMPED 5-6 TIMES, REPLACED BATTERY SAME OCCURRENCES, HAVE TAKEN BATTERY TO BE CHARGED TWICE. FURTHER INSPECTION A WEEK LATER ON BATTERY AND A DRAW TEST 1, CAME BACK GOOD. COUPLE OF WEEKS BATTERY HAD DRAINED AGAIN. NO START NOTICEABLE SIGNS OF DRAIN. AIRBAG LIGHT ON AND OFF, HAVE HAD IT SERVICED PREVIOUSLY. HEAT AND A/C NOT PROJECTING LIKE NORMAL. STAINS ON WINDSHIELD. DESIGN ERROR THERE IS NO KEY ENTRY ON TRUNK WHEN CAR MALFUNCTIONS. DASHBOARD AND/OR DISPLAY SCREEN WILL OCCASIONALLY STAY ON WHEN CAR TURNS OFF. DRIVER WINDOW RATTLES. COMMAND SWITCHES FOR DISPLAY SCREEN REPLACED STILL STICKING. SEAT BELT HAS SCARED STOMACH.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ELKRIDGE, MD

    DURING THE COLD WEATHER, THE CAR STRUGGLED TO START. AFTER STARTING, THE PARKING BRAKE LIGHTS FLASHED ON BOTH THE PARKING BRAKE BUTTON AND IN THE DASH. THE CAR DROVE AS IF THE BRAKE WAS DISENGAGED BUT THE FLASHING LIGHTS CONTINUE (PARKING BRAKE LIGHT FLASHING). A QUICK GOOGLE SEARCH SHOWED SEVERAL OTHERS WITH THIS ISSUE AND A WEBSITE SHOWS THIS ISSUE ALSO HAS OCCURRED IN THE PAST WITH OTHER 2016 MODELS THAT HAVE HAD RECALLS (MAZDA6). SO FAR MAZDA DOESN'T SEEM TO HAVE A RECALL ON THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SCHOOLCRAFT, MI

    PROBLEM WITH BOTH LED RUNNING LIGHTS. ONE IS COMPLETELY OUT AND THE OTHER STRING IS PARTIALLY LIT. MY DEALERSHIP TOLD ME THAT THIS PROBLEM IS COMMON (CONSISTENT WITH ONLINE COMPLAINT POSTS) BUT THE WARRANTY WILL ONLY COVER IT IF THE MILES ARE UNDER 36,000 MILES...MY CAR'S MILEAGE IS OVER THAT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - WORCESTER, MA

    DAYTIME RUNNING LIGHT ON PASSENGER SIDE HEADLIGHT IS FLICKERING - DEALERSHIP SAID THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AT OVER $1000 PER SIDE. THE VEHICLE IS ONLY 3 1/2 YEARS OLD AND ONLY HAS 46000 ON IT BUT OF COURSE OUT OF WARRANTY. THERE HAVE BEEN TOO MANY DEFECTIVE 2016 MAZDA CX-5'S WITH THE SAME ISSUE - HOW CAN THESE DEALERS SELL DEFECTIVE VEHICLES OR NOT BE MADE TO FIX THE CHEAP DEFECTIVE PARTS THEY USE. DAYTIME RUNNING LIGHTS ARE USED FOR SAFETY.....SOMETHING SHOULD BE DONE TO RESOLVE THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NOVATO, CA

    STARTED CAR IN DRIVEWAY 2/10/19, 4 PM 'ENGINE SOUNDED LIKE TIMING WAS OBVIOUSLY ABNORMAL. RANDOM AUTOMATIC BRAKING NOTED WHEN CAR IN MOTION, WITHIN ONE BLOCK OF LEAVING DRIVEWAY. IMMEDIATE INABILITY TO ACCELERATE BEYOND 10-12 MPH EXPERIENCED. ERROR MESSAGES THEN OBSERVED ON CAR DASHBOARD WARNING SECTORS: CHECK ENGINE; TRACTION CONTROL: TIRE PRESSURE MONITORING; SMART CITY BRAKE SUPPORT MALFUNCTION-FORWARD SCBS DISABLED. CAR UNSAFE TO DRIVE TO DEALER 12 MILES AWAY. CAR TOWED TO DEALER SITE 2/11/19 MONDAY AM. CAR HAS 28,330 MILES PER ODOMETER; SERVICE MAINTENANCE UP TO DATE, AS MANUFACTURER RECOMMENDED. DEALER ASSESSMENT OF CAUSE ON 2/11/19 REPORTED AS 'RATS NESTING IN ENGINE AND EATING THROUGH SOY INSULTATION ON WIRING ON ENGINE HARNESS.' REPAIR COSTS OF > $1,500 ESTIMATED. IT SEEMS THAT INSULATING ENGINE COMPONENT WITH NUTRIENTS ATTRACTIVE TO NESTING, UBIQUITOUS VERMIN IS A SERIOUS SAFETY CONCERN FOR CAR OWNERS AND USERS. ANY NHTSA GUIDANCE ON THIS CRITICAL ISSUE?

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CELINA, OH

    DAYTIME RUNNING LIGHTS. DRIVERS SIDE LIGHT GOING OUT. PASSENGER SIDE RUNNING LIGHT IS OUT. I CALLED DEALERSHIP AND PRICE WAS GOING TO BE CLOSE TO $1200 EACH. I WAS UNAWARE THE PASSENGER SIDE LIGHT WAS OUT. I DID NOTICE LAST FALL A 'BLINKING' IN THE LED ON DRIVER'S SIDE. WILL THERE BE A RECALL ON THIS MALFUNCTION?

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - JENSEN BEACH, FL

    TOOK CAR IN FOR OIL CHANGE AND TIRE ROTATION. LESS THAN 10,000 MILES, CAR JUST 2 YEARS OLD. NEEDED MAJOR BRAKE JOB. TOTAL $600. THEY ARE TELLING ME BECAUSE I LIVE AT THE BEACH THE SALT CORRODED THE BRAKES AND IT IS NOT COVERED BY WARRANTY. I CALLED CUSTOMER SERVICE AND WROTE TO MAZDA HEADQUARTERS. NO ONE WOULD HELP ME. MY CONCERN IS WILL THIS BE OCCURRING EVERY 2 YEARS AND ARE THE BRAKES SAFE????

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ELLIJAY, GA

    THE DAYTIME RUNNING LIGHT ON THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FAILED AFTER 3 YEARS AND 60,000 MILES. IT IS AN LED, NON-REPLACEABLE LIGHT THAT IS PART OF THE ENTIRE HEADLIGHT ASSEMBLY. OUT OF WARRANTY AND DEALERS WANT IN EXCESS OF $1,000 TO REPLACE THE HEADLIGHT ASSEMBLY. THE LED LIGHT SHOULD LAST MORE THAN 3 YEARS. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL BY MAZDA.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SPRINGFIELD, IL

    THE EMERGENCY PARKING BRAKE FAILS TO PROPERLY RELEASE CAUSING MAJOR DAMAGE TO CALIPERS, ROTORS, AD PADS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - MURRIETA, CA

    LARGE FISH HOOK SHAPED CRACK ON WINDSHIELD OF MY 2016 MAZDA CX-5 WITH 23000 MLES. THE CRACK APPEARED ON A 55 DEGREE MORNING AFTER I PULLED MY VEHICLE OUT OF THE GARAGE AND DROVE HALF A BLOCK TO A STOP SIGN AND I WATCHED THE CRACK APPEAR. THE CRACK STARTS AT THE TOP CENTER EDGE OF THE WINDSHIELD GOES DOWN ABOUT 6 INCHES, THEN GOES INTO THE VIEW OF THE DRIVER. IT WAS ABOUT 18 INCHES THAT MORNING AND HAS GROWN TO ABOUT 30 INCHES AND A HUGE FISH HOOK SHAPE IN THE VIEW OF THE DRIVER. I WENT TO THE DEALER AND WAS TOLD IT WAS CAUSED BY A STONE IMPACT. IT WAS NOT AN IMPACT, I SHOULD KNOW, I WAS DRIVING. THE DEALER ALSO TOLD ME THAT IT WAS NOT COVERED UNDER WARRANTY, EVEN IF IT IS A DEFECTIVE WINDSHIELD OR INSTALLATION AT THE FACTORY. WITH A LITTLE RESEARCH I AM SEEING A LOT OF CX-5 OWNERS ARE REPORTING SIMILAR ISSUES WITH THE WINDSHIELDS CRACKING FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN THE NHTSA NEEDS TO INVESTIGATE.

    Source: NHTSA WEB SITE