2014 MAZDA CX-5 Complaints

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN I HEARD A POP, I LOOKED ALL OVER THE WINDSHIELD AND I DIDN'T SEE ANYTHING. I DROVE FOR ANOTHER 15 MINUTES AND WHEN I LOOKED TO MY RIGHT I SAW A 6 INCH CRACK THAT STARTED FROM THE EDGE OF THE WINDSHIELD ON THE PASSENGER SIDE. IT COULD NOT HAVE BEEN FROM A PEBBLE OR IMPACT BECAUSE AT THE TIME I HEARD THE POP THERE WERE NO CARS OR TRUCKS IN FRONT OF ME. WHEN I TOOK THE CAR TO THE DEALER A COUPLE DAYS LATER TO GET AN OIL CHANGE I ASKED THEM WHAT THEY THINK OF THE CRACK AND THEY SAID THAT IT WAS FROM AN IMPACT AS THERE WAS AN IMPACT POINT ON THE CRACK. THAT SAME DAY I TOOK THE CAR TO A REPAIR SHOP AND IT TOOK THEM A WHILE TO LOOK FOR A REPLACEMENT WINDSHIELD. I DID SOME RESEARCH ONLINE AND APPARENTLY IT HAS BEEN HAPPENING A LOT TO OTHER CX-5 OWNERS. *TR

I AM FILING 2 OF THESE BACK-TO-BACK. WINDSHIELD WAS REPLACED AT THE MAZDA DEALER ON TUESDAY LESS THAN 24 HOURS LATER THE WINDSHIELD CRACKED AGAIN. THE TINY ROCK DIDN'T MAKE MUCH OF A SOUND, BUT THE WINDSHIELD IMMEDIATELY CRACKED AND SPIDER-ED ACROSS THE WINDSHIELD. I HAVE NEVER HAD A WINDSHIELD CRACK AND NOW HAVE HAD 2 WITHIN 1 WEEK. I WILL ABSOLUTELY NOT REPLACE THIS WITH A MAZDA OEM WINDSHIELD. IN MY OPINION SOMETHING IS QUITE RIGHT WITH THE PARTICULAR LOT OF OEM WINDSHIELDS. *TR

WINDSHIELD DEVELOPED A CRACK NOT FROM A STONE. CAR WAS IN THE GARAGE OVERNIGHT. WHEN I CAME OUT IN THE MORNING I HAD A 1 FOOT LONG CRACK ON THE BOTTOM OF THE DRIVERS SIDE. *TR

MAZDA CX 5 AWD ATM. I STOPPED MY MAZDA CX 5 ON THE STOP LIGHT AND PUT THE GEAR NEUTRAL. WHEN I SWITCHED THE GEAR TO DRIVE, IT DIDN'T UPSHIFTED BUT STAYED ON THE SAME GEAR. IT COULDN'T MAKE MORE THAN 30 MPH WITH RMP SHOOTING UP VERY HIGH. I PULLED IT OVER, STOPPED THE ENGINE , RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. *TR

DRIVING ON THE FREEWAY I HEARD A POP. I SCANNED THE WINDSHIELD FOR A ROCK SHIP. I DIDN'T SEE ANY. ABOUT 3 MINUTES LATER I HEARD A POP AND MY WINDSHIELD CRACKED FROM THE LOWER RIGHT HAND CORNER, 1/2 IN OFF THE SEAL LINE OF HE WINDSHIELD, TO THE MIDDLE OF THE WINDSHIELD. THERE WAS A LITTLE ROCK CHIP BELOW THE HOOD LINE IN THE WINDSHIELD. *TR

I GOT IN MY CAR TO GO TO WORK AND THE WINDSHIELD WAS FINE. 30 MINUTES LATER I GOT BACK IN THE CAR AND I FOUND A HUGE CRACK ON THE WINDSHIELD PROBABLY 3 FT. LONG STARTING FROM THE EDGE OF THE PASSENGER SIDE TO ALMOST THE MIDDLE OF THE CAR GOING HORIZONTALLY. NO CHIP OR SIGN OF ANY ROCK. IT JUST DEVELOPED IN A MATTER OF A FEW MINUTES. OUTSIDE TEMPERATURE ABOUT 90. *TR

TWO DAYS AGO I WAS DRIVING BY 2014 CX 5 AND HEARD A PEBBLE HIT THE WINDSHIELD. WHEN I ARRIVED AT MY DESTINATION, I CHECKED THE WINDSHIELD AND SAW NO CHIP, NO PHYSICAL DAMAGE. YESTERDAY MORNING WHEN I LEFT THE HOUSE TO GO TO WORK THERE WAS A TWO FOOT LONG CRACK ACROSS THE WINDSHIELD. NEEDLESS TO SAY, I NEEDED TO GET THE WINDSHIELD REPLACED. *TR

STONE HIT WINDSHIELD NEAR WIPERS AND DEVELOPED 3 FT CRACK WITHIN 12 HOURSAFTER OWNING THE CAR ONLY 2 MONTHS. REPLACED IT, THEN 9 MONTHS LATER I GET ANOTHER STONE CHIP ON PASSENGER SIDE ABOUT 6 INCHES FROM EDGE. IT DIDN'T CRACK UNTIL SAFELITE TRIED TO REPAIR. IT SPREAD, BUT CRACK STAYED UNDER THE SIZE OF A DOLLAR BILL. 6 MONTHS LATER IT SPREAD AFTER THE CAR SAT OUT IN THE SUN ON A HOT DAY. SO REPLACED THE WINDSHIELD AGAIN. A FEW WEEKS LATER REALIZE THE NEW WINDSHIELD IS DEFECTIVE - BUBBLES ON THE BOTTOM. SAFELITE REPLACES IT UNDER WARRANTY. ONE MONTH LATER I GET A NEW STONE CHIP DEAD CENTER. I'M GETTING IT REPAIRED. LET'S SEE IF THIS ONE SPREADS. SAFELITE CLAIMS CHIPS NEAR WINDSHIELD EDGE TEND TO SPREAD EASILY. I'VE NEVER REPLACED A WINDSHIELD IN ANY OF MY PREVIOUS 3 CARS ('71 VW SUPER BEETLE, '87 ACURA INTEGRA, '98 SUBARU FORESTER), EXCEPT THE LAST ONE AFTER OWNING IT FOR 14 YRS. IT SEEMS TO ME THERE IS SOMETHING WRONG WITH THE DESIGN OR MAKE OF THESE WINDSHIELDS. *TR

18" WINDSHIELD CRACK DEVELOPED OVERNIGHT FOR NO APPARENT REASON. STARTED FROM TOP CENTER GASKET AND WRAPPED AROUND REAR VIEW MIRROR ATTACHMENT. INTERNET SEARCH REVEALS THAT THIS IS A COMMON EXPERIENCE FOR MAZDA CX-5 OWNERS. *TR

I LEASED A 2014 CX-5 GRAND TOURING IN APRIL 2014. ON 7/21/14 & AT 1800 MILES I NOTICED A LARGE CRACK IN THE WINDSHIELD THAT STARTED FROM THE TOP EDGE AND EXTENDED DOWN BELOW THE REAR VIEW MIRROR. WHEN I INSPECTED THE WINDSHIELD FROM THE OUTSIDE I COULD SEE NO ROCK CHIP. ON 7/25/14 I TOOK THE CAR TO H*** BODY & PAINT AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THE TECHNICIAN THERE SAID IT LOOKED LIKE A PRETTY OBVIOUS CASE OF A STRESS CRACK & TOLD ME TO TAKE IT TO THE DEALER TO SEE IF THEY WOULD FIX IT. THAT SAME DAY I TOOK THE CAR TO THE DEALERSHIP & REPORTED TO THE SERVICE DEPT THAT I HAD A CRACK IN MY WINDSHIELD THAT WASN'T FROM A ROCK CHIP. BUT THE TECH SAID HE COULD SEE THE ROCK CHIP RIGHT AWAY & PERFORMED A "PEN TEST" TO SHOW ME THE ROCK CHIP. HE POINTED THE PEN DIRECTLY TO WHAT HE SAID WAS THE CHIP & I LOOKED AT IT CLOSELY. I SAID, "THAT STILL DOESN'T LOOK LIKE A ROCK CHIP TO ME; IT LOOKS LIKE THE CRACK STARTED FROM THE TOP EDGE UNDERNEATH THE SEAL." THE TECH SAID IT DOESN'T TAKE MUCH AT ALL FOR A CRACK LIKE THAT TO START. I COMMENTED THAT MAZDA MUST USE VERY POOR QUALITY WINDSHIELDS THAT CRACK SO EASILY FROM A ROCK CHIP SO TINY THAT I CAN'T EVEN SEE IT, & WITH ONLY 1800 MILES ON IT. THE TECH SAID I WAS WELCOME TO GET A SECOND OPINION ABOUT THE ROCK CHIP BUT THAT THE MAZDA WARRANTY DOESN'T COVER GLASS ANYWAYS. ON 7/28/14 I TOOK THE CAR TO T***GLASS AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THEY QUOTED ME A PRICE NEAR $400. I SAID, "WHOA, THAT'S A LOT OF MONEY JUST BECAUSE OF A TEENY-TINY ROCK CHIP!" THE TECH SAID, "THAT'S NOT A ROCK CHIP, THAT'S A STRESS CRACK." I TOLD HIM, "THE DEALER TOLD ME ON FRIDAY THAT IT'S FROM A ROCK CHIP." THE TECH LOOKED AT THE WINDSHIELD AGAIN AND PERFORMED THE "PEN TEST." HE CAME BACK & SAID, "THERE IS NO ROCK CHIP ON THAT WINDSHIELD." I CONTACTED THE DEALERSHIP MANAGEMENT & THEY AGREED TO DO A "GOOD WILL" REPLACEMENT. *TR