2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - DALLAS, TX

    DAYTIME RUNNING HEAD LIGHT IS GOING DIM. THE LEDS ARE FAILING AFTER ONLY A LITTLE OVER 3 YEARS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ARROYO GRANDE, CA

    I AND NUMEROUS CX 5 OWNERS ARE REPORTING DAYTIME LED RUNNING LIGHT FAILUE AT AROUND 35,000 MILES OR 3 YEARS. THIS PROBLEM IS DIFICULT FOR THE DRIVER TO DETECT BECAUSE THE LIGHTS ONLY TURN ON WHEN THE VEHILE STARTS TO MOVE. THE PROBLEM CAN ONLY BE FIXED BY REPLACING THE WHOLE LED ASSEMBLY ($1,200) PER HEADLIGHT. THEREFORE, MANY OWNERS WILL SIMPLY DRIVE THERE CARS IN AN UNSAFE CONDITION BECAUSE THEY ARE UNAWARE OF THE PROBLEM OR CANNOT AFFORD THE REPAIR.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - NEW YORK, NY

    AT 31,234 MILES MY MECHANIC SAID THAT MY BRAKE PADS AND ROTARS AND TIRES NEEDED TO BE REPLACED. WHEN WE WAS REPLACING THEM, THE EMERGENCY BRAKE AND CALIPERS SEIZED UP AND HE HAD TO ORDER PARTS (WHICH TOOK A WHILE BECAUSE OF THE NUMBER OF ISSUES WITH THE EMERGENCY BRAKE ON MY MODEL OF CAR). HE SAID THAT THE PROBLEMS WITH THE EMERGENCY BRAKES LIKELY ALSO CAUSED WEAR AND TEAR ON MY REGULAR BREAKS AND CAUSED THEM TO NEED TO BE REPLACED EARLY.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CARY, IL

    I WAS STOPPED BUT DID NOT HAVE THE CAR IN PARK WHEN VEHICLE LUNGED FORWARD AT HIGH SPEED. I WAS IN A DRIVEWAY AND HIT SOMEONE'S GARAGE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - KINGSTON, TN

    MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS WAS A "COMMON" SAFETY PROBLEM FOR MY MODEL/YEAR WHY IS THERE NO RECALL FROM MAZDA. MAZDA DEALERSHIP STAFF SHRUGGED AND HANDED ME AN ESTIMATE FOR $1500.00 TO FIX THIS SAFETY RELATED PROBLEM ON MY 2 YEAR OLD VEHICLE. THEY SAID FILE A COMPLAINT WITH NHTSA, BUT MAZDA IS NOT PAYING FOR THIS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CINCINNATI, OH

    PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON PROBLEM, AND CX-5 OWNERS SHOULD NOT HAVE TO PAY HUNDREDS (IN SOME CASES THOUSANDS) OF DOLLARS TO FIX A FAULTY/ FLAWED LIGHT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - GILBERT, AZ

    THE BRAKES HAVE BEEN FAULTY SINCE I'VE PURCHASED THE VEHICLE NEW. THERE IS A LOUD SCREAM THAT IS NOT FROM DUST OR WEAR. THERE IS A MANUFACTURING DEFECT IN THE BRAKES. THE BRAKES ARE VERY LOUD EVERY TIME I APPLY THEM. I AM VERY CONCERNED ABOUT THIS, HAVE CONTACTED THE COMPANY BEFORE.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ROCKFORD, MI

    RUNNING LIGHT ON THE DRIVER SIDE HEADLIGHT IS EXTREMELY DIM AND SOMETIMES DOES NOT EVEN COME ON.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SAN ANTONIO, TX

    EBRAKE WOULD NOT DISENGAGE ON THE MAZDA CX-5 2016 GT WITH CITY BRAKE AND ELECTRONIC E-BRAKE AT 36,100 MILES DURING VARIOUS PARKING LOCATIONS SCENARIOS. VEHICLE WOULD START NORMALLY AT PUSH OF START BUTTON BUT THE E-BRAKE LIGHT WOULD STAY ON IN THE FLASHING MODE. TURN ENGINE OFF/RESTARTING WOULD RESOLVE THE PROBLEM TEMPORARILY JUST TO RETURN TO THE SAME ISSUE AT RANDOM PARKING LOCATIONS. DEALERSHIP SUGGESTED A REPLACEMENT BATTERY MAIN 12 VOLT BATTERY FOR $185+TAX+INSTALLATION. BATTERY REPLACEMENT SUGGESTED BASED ON A CLAIM OF LOW VOLTAGE MEASURED AT THE E-BRAKE SWITCH LOCATED ON THE CENTER CONSOLE. THERE WAS NO OTHER SOLUTIONS PROVIDED BY THE DEALERSHIP FOR FURTHER TESTING/ISOLATION OF ISSUE PRIIR MAKING A PAYMENT, TO INCLUDE CONFIRMATION THAT IN FACT THE BATTERY IS THE CULPRIT. UTILIZING AN ALTERNATE/TEST BATTERY COULD BE A TEMPORARY TESTING SOLUTION. PAYMENTS WERE MADE AS REQUESTED AND THE ISSUE OF THE FLASHING E-BRAKE LIGHT FLASHING/E-BRAKE NOT DISENGAGING IS LESS APPARENT WITH 2 INCIDENTS 1 MONTH AFTER BATTERY REPLACEMENT. INCIDENTS OBSERVED WHILE IN COVERED/UNCOVERED PARKING SCENARIOS, OUTSIDE TEMPERATURE OSCILLATE FROM 75 TO 92 F. VEHICLE REAR BRAKES WERE REPLACED UNDER 5000 MILES BY DEALERSHIP DUE TO NOISES AND PREMATURE WEAR. VEHICLE ALSO HAS A MAZDA REMOTE START SYSTEM INSTALLED BY DEALERSHIP WITH A HISTORY OF ELECTRICAL FAILURE OF THE A/C COMPRESSOR. DOCUMENTATION AVAILABLE FOR REVIEW.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SWANTON, MD

    EXCESSIVE REAR BRAKE WEAR. REAR PADS WORN DOWN TO METAL BACKING PLATE AT 20,900 MILES WITH NO AUDIBLE BREAK WEAR INDICATOR. FRONT BRAKES 70% WORN AT SAME MILAGE.

    Source: NHTSA WEB SITE