2018 MAZDA CX-5 Complaints

THE CAR HAS MULTIPLE PAINT CHIPS ON THE HOOD AND ALL THE SIDE PANELS INCLUDING ALL FOUR DOORS WITH LESS THAN 3500 MILES ON THE ODOMETER. IT IS THE SOUL CRYSTAL RED COLOR. THE SMALL PEBBLES THAT HIT IT WERE SMALLER THAN THE EYE COULD SEE WHILE DRIVING. (TINY GRAVEL AT A HIGHWAY CONSTRUCTION SITE) THE BODY SHOP THAT'S REPAIRING IT SAID THEY'VE NEVER SEEN THAT MUCH DAMAGE ON A CAR THAT NEW. IT'S COSTING MY INSURANCE COMPANY $4000 TO REPAIR. I CAN ONLY SPECULATE THAT THE PAINT MIGHT BE EXTREMELY THIN AND NOT ADHERING TO THE METAL AS IT SHOULD.

THE CAR TRIES TO LUNGE FORWARD IMMEDIATELY AFTER COMING TO A COMPLETE STOP. I ALWAYS KEEP MY FOOT ON THE BRAKE WHEN I COME TO AN INTERSECTION OR RED LIGHT SO IT HASN'T YET CAUSED AN ACCIDENT AND THE FORCE OF THE BRAKING ACTION SEEMS TO BE ENOUGH TO KEEP IT FROM LUNGING FOR THE TIME BEING BUT YOU CAN FEEL IT TUGGING WANTING TO MOVE FORWARD. AN ENGINE LIGHT RECENTLY CAME ON THE DASHBOARD ALONG WITH A TRANSMISSION LIGHT AND TRACTION CONTROL LIGHT. I TOOK IT TO LOCAL DEALER AND THEY REPLACED A TRANSMISSION SENSOR BUT THE CAR STILL WANTS TO NUDGE FORWARD AFTER COMING TO A STOP. THE MILEAGE IS ONLY 3500.

I HAVE THE $595 EXTRA RED SOUL CRYSTAL METALLIC PAINT. THERE A RE MANY CHIPS FORMING, MOSTLY ON THE HOOD. THESE ARE NOT FROM ROCKS, OR ANY OTHER DEBRIS. THEY STARTED FORMING A COUPLE MONTHS AFTER I BOUGHT IT IN JUNE 2018. LOOKING AT THE CHIPS IN THE RED PAINT, IT APPEARS THAT THE RED PAINT IS VERY, VERY THIN. ALMOST LIKE IT WAS ONE COAT. MY MAZDA DEALERSHIP DID NOT OFFER ANY HELP OTHER THAN GIVING ME THE RED TOUCH-UP PAINT PEN, WHICH ACTUALLY IS TERRIBLE AND THE RED PAINT IN THE TOUCH-UP PEN DOES NOT EVEN MATCH. FAULTY PAINT/PAINTING JOB? AND, IT SHOULD BE COVERED UNDER WARRANTY, AS IT WAS AN EXTRA $595 OPTION!

MY CAR IS 1 YEAR OLD, SOUL RED CRYSTAL METALLIC PAINT COLOR. IT HAS A GREATER THAN NORMAL AMOUNT OF PAINT CHIPPING ON THE HOOD AND OTHER PLACES. IN OBSERVING THE CHIPPING, THE PAINT LAYER APPEARS TO BE VERY THIN. I HAVE NOT TRAVELED IN AREAS THAT WOULD MERIT THIS AMOUNT OF CHIPPING. THE CAR IS GARAGE KEPT WHEN I AM NOT DRIVING IT.

MY CAR WAS BUMPED IN THE RIGHT REAR BUMPER IN A PARKING LOT. THE OTHER VEHICLE WAS NOT TRAVELING MORE THAN 3 MPH. IT LEFT A SMALL LINE OF WHITE PAINT ON THE BUMPER BUT THE BUMPER WAS UNDAMAGED. THE BLIND SPOT SENSOR MALFUNCTION LIGHT CAME ON. I TOOK THE CAR TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP QUOTED $670 FOR THE SENSOR PLUS $300 FOR LABOR. I CONFIRMED THE PRICE OF THE PART WITH MAZDA USA. THIS VEHICLE HAS A SERIOUS DESIGN DEFECT IF IT CAN'T WITHSTAND A 3 MPH IMPART WITHOUT CAUSING $1,000 IN DAMANGE. MAZDA USA IS USING ITS MONOPOLY ON SUPPLYING PARTS TO GOUGE CONSUMERS. THE WHOLESALE COST OF THE PART TO MAZDA CAN'T BE MORE THAN $50. MY ONLY CHOICE IS TO PAY THE OUTRAGEOUS COST OR DRIVE MY VEHICLE WITHOUT ONE OF ITS SAFETY FEATURES.

THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND CHANGED LANES TO AVOID A COLLISION. THE ABOVE INCIDENTS INVOLVED ME DRIVING ON SURFACE STREETS AT POSTED SPEEDS OF 35-45 MPH. THIS ALL HAPPENED WITH IN A 2-3 WEEK SPAN OF TIME WHEN I HAD NOT DISABLED THIS FEATURE MANUALLY. THE ROAD CONDITIONS WERE DRY, DAYLIGHT HOURS AND SEMI CLEAR DAYS. ALL THE ABOVE INCIDENTS INVOLVED VEHICLES TURNING IN-FRONT OF ME. THE LAST TIME THIS INCIDENT HAPPENED WAS 05/08/19

THE PAINT APPEARS TO BE DEFECTIVE. THE PAINT CHIPS EXCESSIVELY WHEN IT IS BEING HIT BY ROAD DIRT/STONES. KNICKS AND DINKS FROM BEING HIT BY STONES/DIRT ARE ALL PART OF THE DRIVING EXPERIENCE. BUT THE EMPHASIS HERE IS THAT THE PAINT IS EXCESSIVELY FLAKING OFF THE CAR WHERE THE CAR IS HIT BY DIRT/STONES. IT COMES OFF IN CHUNKS. IT APPEARS THAT THE PAINT IS NOT BONDED TO THE METAL UNDERNEATH THE PAINT.

INTERMITTENT AIRBAG OR SEATBELT FAULT WARNING. EVERY COUPLE DAYS OVER PAST 7DAYS WHILE DRIVING AT HIGHWAY SPEED LIGHT COMES ON. DISPLAY SAYS FAULT IN PASSENGER AIRBAG OR SEATBELT. ONCE CAR IS SHUT OFF WARNING STOPS AND IS ERASED. NO PASSENGERS ARE IN THE SEAT AT THE TIME. EVEN IF BUCKLE SEATBELT IN EMPTY SEAT WARNING CAN APPEAR. WILL TRY AND HAVE DEALER LOOK AT IT BUT LIKE I SAID WARNING DISAPPEARS FOR A FEW DAYS ONCE CAR IS SHUT OFF

VEHICLE WENT INTO LIMP MODE WHILE PASSING ON TWO LANE ROAD. CAUSE WAS DETERMINED TO BE WRONG LOGIC IN PCM FOR CYLINDER DEACTIVATION. THIS WORNG LOGIC CAUSED LOW OIL PRESSURE IN THE LIFTER DURING DEACTIVATION WHICH IN TURN CAUSED THE ROCKER ARM TO BECOME DISLODGED RENDERING THE ASSOCIATED VALVE INOPERABLE. THERE IS NO INDICATION TO THE DRIVER OF IF OR WHEN THIS HAPPENS. THE DRIVER IS THEN DRIVING THE CAR IN A VERY DANGEROUS STATE. THE PROBLEM ARISES WHEN THE THE RPMS BECOME ELEVATED TO AROUND 5000 RPMS AND ABOVE. AT THIS POINT THE COMPUTER SENSES TROUBLE WITH THAT CYLINDER DUE TO THE AIR FUEL RATIO NOT BEING CORRECT AND THROWS THE ENGINE INTO LIMP MODE. CREATING A VERY DANGEROUS SITUATION IF YOU ARE TRYING TO PASS OR AVOID SOMETHING WHERE YOU NEED THE ACCLERATION. EXTREMELY DANGEROUS!! WHEN I TOOK MY VEHICLE INTO MY DEALERSHIP THEY DISCOVERED THE MISFIRE ON CYLINDER #4 AND MAZDA HAD THEM REMOVE THE VALVE COVER AND INSPECT. UPON INSPECTION THEY FOUND A ROCKER ARM HAD FALLEN OFF . ACCORDING TO MAZDA MY CAR WAS THE 19TH THAT THEY HAD SEEN WITH THIS PROBLEM. MY CAR WAS IN THE SHOP IN OCT. OF 2018. BY THE TIME MY CAR WAS OUT OF THE SHOP THAT NUMBER HAD INCREASED TO 26. MAZDA SAID THE SOURCE OF THE PROBLEM WAS THE WRONG PCM PROGRAMING. THEY STATED THEY HAVE 2 SUPPLIERS OF PCMS AND ONE OF THEIR SUPPLIERS WAS USING THE WRONG PROGRAM. TO FIX MY CAR THEY REPLACED THE ENGINE AND REFLASHED THE PCM TO THE CORRECT PROGRAM. I ASKED THE DEALERSHIP IF THEY WERE GOING TO REFLASH ALL OF THE VEHICLES ON THEIR LOT THAT HAVE THIS ENGINE AND THEY SAID THEY DID NOT HAVE PERMISSION FROM MAZDA TO DO THIS. I FEEL THEY SHOULD HAVE DONE THAT BECAUSE MAZDA ADMITTEDLY DOES NOT KNOW WHICH CARS HAVE THE WRONG PROGRAM AND A SIMPLE REFLASH OF ALL NEW VEHICLS WOULD FIX THIS SITUATION. THE NUMBER OF THESE BAD VEHICLES IS INCREASNG AND MANY PEPLE COULD BE IN DANGER. MAZDA SHOULD RECALL ASAP

I JUST USE MY CAR AROUND TOWN...PUTTING LESS THAN 10,000 MI A YEAR ON THE CAR. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I MENTIONED THE PROBLEM TO THE DEALERSHIP WHEN I BRING THE CAR IN FOR SERVICE, & THEY RETURN THE CAR SAYING THEY DIDN'T FIND A PROBLEM??? PROBLEM: I'LL BE DRIVING ALONG, AROUND TOWN...USUALLY GOING AROUND 20-30 MPH, ON LAMAR BLVD. I HAVE TO SLOW DOWN BECAUSE THE CAR IN FRONT OF ME DECIDES TO TURN INTO HEB PARKING LOT. WHAT I THINK HAPPENS...MY FOOT GOES TO THE FLOOR...NO BRAKING! NO BRAKING, & THEN THE CAR JERKS & SEIZES. I CAN'T TELL YOU HOW MANY TIMES I ALMOST GOT HIT IN THE BACK!!! PLEASE HELP ME FIGURE OUT WHAT THE PROBLEM IS... I JUST LOST MY HUSBAND & THE LAST THING I NEED IS AN ACCIDENT. THE DATE YOU REQUIRED BELOW WAS THE LAST TIME THE INCIDENT HAPPENED.