2016 MAZDA CX-5 Complaints

View complaints related to 2016 MAZDA CX-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2016 MAZDA CX-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MAZDA CX-5
    - ARCADIA, WI

    MY RIGHT HEADLIGHT WAS FLICKER AND WAS COVERED UNDER WARRANTY. NOW MY LEFT HEADLIGHT IS OUT AND WILL COST OVER $1100 TO REPLACE BECAUSE THE WARRANTY ENDED. VEHICLE ONLY AS 23,000 MILES. THERE MUST BE A PROBLEM WITH THESE HEADLIGHTS FROM ALL THE COMPLAINTS FILED.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - HAMILTON, NJ

    MY FIANCE STARTED TO HEAR A NOISE COMING FROM MY REAR WHEN BRAKES WHILE I WAS DRIVING. I ALSO NOTICED THAT MY CAR WOULD ROCK WHEN I TOOK THE PARKING BRAKE OFF. I WAS TOLD THAT MY REAR BRAKE PADS WERE WORN DOWN, THE REAR PASSENGER SIDE HAD SLIGHTLY MORE WEAR THEN THE THE REAR DRIVER SIDE. NEW PADS WERE INSTALLED AROUND 32,000 MILES. ABOUT 8,000 MILES LATER I STARTED TO HEAR THE SAME NOISE AGAIN, THIS TIME IT WAS WORSE. I TOOK IN AGAIN TO GET LOOKED AT AND THE REAR PASSENGER PADS WERE COMPLETELY WORN DOWN, WHILE THE REAR DRIVER PADS BARELY HAD ANY WEAR TO THEM. I WAS TOLD IT WAS MOST LIKELY A MALFUNCTIONING CALIBER. MAZDA RAN MY VIN AND STATED THAT IS CAME UP AS A TSB BUT STATED THAT I WAS OUT OF WARRANTY AND THAT THEY WOULD NOT COVER IT. I WOULD LIKE TO REPORT THIS BECAUSE I AM AFRAID THAT WHEN I DRIVE MY VEHICLE MY BRAKES WILL MALFUNCTION CAUSING ME GET INTO AN ACCIDENT WHICH MAY RESULT IN DEATH.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - BOCA RATON, FL

    I PURCHASED THIS VEHICLE WITH 36K MILES ON IT, CLEAN CARFAX, WITH ONLY 1 OWNER. WITHIN AN HOUR FROM DRIVING IT HOME FROM THE DEALERSHIP, I NOTICED AN ISSUE WHEN PUTTING IT IN DRIVE. THERE WAS A 5 SECOND DELAY. EVERY SINGLE TIME I PUT IT ON DRIVE, THE DELAY WOULD HAPPEN. IF YOU STEPPED ON THE GAS, IT WOULD ACT AS IF IT WERE IN NEUTRAL AND VIOLENTLY JOLT FORWARD. LUCKILY, I WAS IN A PARKING LOT AND I WAS ABLE TO AVOID ACCIDENTS. I PURCHASED THIS CAR TO TRANSPORT MY CHILDREN BUT I NO LONGER FEEL THAT IT IS SAFE. THE SOLUTION I WAS GIVEN AT THE DEALERSHIP WAS THAT THE TRANSMISSION MAY POTENTIALLY NEED TO BE REPLACED. NOW I UNDERSTAND WHY IT TOOK THEM 3 MONTHS TO SELL THIS CAR. I FEEL LIKE THIS IS UNETHICAL.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - HILLSBORO, OR

    BOTH FRONT LED HEADLIGHT ASSEMBLIES SEEM TO BE TOTALLY UNRELIABLE AFTER ~35K TO 40K MILES AND CUSTOMERS ARE UNLIKELY TO QUICKLY REPLACE SOMETHING THAT COSTS $1200 EACH TIME. MAZDA AGREED TO FIX ONE BUT WHEN THE SECOND ONE WENT BAD AROUND 40K (OUR KID NOTICED WHILE WE WERE PULLING IN INTO THE GARAGE AT NIGHT) THEY SAID IT'S OUTSIDE WARRANTY AND THEY DON'T SEE ANY ISSUES. THERE SEEM TO BE NEARLY 20 COMPLAINTS ABOUT THIS IN THE LAST FEW MONTHS JUST ON THIS ONE SITE. THE SUV WON'T PASS STATE INSPECTION WITHOUT THIS ISSUE FIXED, AND AT $1200 A POP, DRIVERS ARE LIKELY TO PUSH THE LIMITS AND DRIVE THE SUV WITHOUT FIXING THE ISSUE. *LN *TR

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CHESAPEAKE, VA

    THE VEHICLE WAS PARKED IN A DRIVEWAY WHEN A BASKETBALL BOUNCED OFF THE HOOD OF THE CAR AND THEN HIT THE WINDSHIELD. THERE WAS NO DAMAGE TO THE HOOD BUT WHEN THE BASKETBALL HIT THE WINDSHIELD IT SHATTERED THE RIGHT TOP SIDE OF THE WINDSHIELD.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - ALEXANDRIA, VA

    DRIVER SIDE LED DAYTIME RUNNING HEADLIGHTS FLICKERING, AND INTERMITTENTLY TURNING OFF AT 40,400 MILES. PULLED OVER BY STATE POLICE AND ISSUED A WARNING VIOLATION FOR NON-FUNCTIONING HEADLIGHTS. VEHICLE WILL NOT PASS STATE SAFETY INSPECTION. APPEARS TO BE A VERY COMMON SAFETY ISSUE AMONG 2016 MAZDA CX-5 OWNERS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CAMAS, WA

    DRL IS NOT WORKING PROPERLY. DRIVER SIDE COMPLETELY RUN OUT, PASSENGER SIDE - DIMMED AND FLICKERING PERMANENTLY. SMART CITY BRAKE SUPPORT SYSTEM IS DISABLED AND NOT WORKING AS WELL AS ADAPTIVE HIGH BEAM HEADLIGHTS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - OSSINING, NY

    RIGHT SIDE RUNNING LIGHT WENT BAD JUST AFTER 36K MILES, VERY EXPENSIVE REPLACEMENT, HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, 1200.00 TO REPLACE A RUNNING LIGHT???

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - TOLEDO, OH

    PASSENGER'S SIDE LED DAYTIME RUNNING LIGHT FAILURE. I HAD THE HEADLAMP ASSEMBLY REPLACED UNDER WARRANTY FOR THE SAME ISSUE PREVIOUSLY. VEHICLE HAS 32XXX MILES NOW AND THE SAME LED DRL LIGHT FAILED AGAIN., I HAVE YET TO TAKE IT TO THE DEALER (NOTICED IT TODAY)

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CRANBERRY TOWNSHIP, PA

    TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE BOTH HEADLIGHTS FAILED TO FUNCTION. THE FAILURE HAD OCCURRED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO A DEALER (COCHRAN VOLKSWAGEN OF NORTH HILLS 11750 US-19, WEXFORD, PA 15090 (412) 245-4620) WHERE IT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER A WARRANTY AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSIS FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON 08/20/2018. THE FAILURE MILEAGE WAS 29,950.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE